Communication · head to head
Naver Works vs Twist
Naver Works
Communication
Korean and Japanese business messaging with mail, drive and approval workflows in one licence
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Naver Works the integration ecosystem is small by comparison with Slack or Microsoft Teams, so any workflow that depends on a long tail of third-party apps will need custom development against the Works API.; Twist the free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
- They diverge on capability: Naver Works covers Messaging with LINE reach, Twist covers Topic-based chat.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Naver Works and Twist actually diverge.
| Attribute | Naver Works | Twist |
|---|---|---|
| Pricing model | Per user per month | freemium |
| Platforms | Web, iOS, Android, Windows, macOS | Web, Windows, Macos, Ios, Android |
| Founded | Unknown | 2014 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Naver Works
- Messaging with LINE reach
- Business mail
- Drive
- Electronic approval
- Calendar and board
- Clova Note
- Admin and audit
Only in Twist
- Topic-based chat
- Threading
- File attachments
- Search
- Notifications control
- Integrations
- Mobile apps
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Naver Works
- A Japanese retailer whose customer service happens over LINE and needs those conversations inside an auditable corporate systemnot Twist
- A Korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted onnot Twist
- The Seoul or Tokyo office of a multinational that needs a local-language collaboration tool alongside head office Microsoft 365not Twist
- A small team of under 30 people that wants free business messaging with a real upgrade path rather than a message history capnot Twist
Twist
- Asynchronous team communication and project collaborationnot Naver Works
- Teams requiring unlimited message history and integrationsnot Naver Works
- Remote-first organizations minimizing synchronous meetingsnot Naver Works
- Distributed teams across multiple time zonesnot Naver Works
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Naver Works
- The integration ecosystem is small by comparison with Slack or Microsoft Teams, so any workflow that depends on a long tail of third-party apps will need custom development against the Works API.
- Documentation, support and most community knowledge are in Korean and Japanese; an English-speaking administrator will spend a lot of time in machine translation.
- Pricing is published in Korean won and the buying experience assumes a Korean or Japanese business entity, which complicates procurement for a company incorporated elsewhere.
- The Lite tier omits business email, so the plan that looks cheap is messaging only and the realistic entry point for most companies is Standard at more than double the price.
- Clova Note transcription and several AI features are sold as separate line items rather than bundled, so the quoted per-user figure understates what a team using the full suite actually pays.
Twist
- The free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
- The free plan caps integrations at 5 and file storage at 5 GB
- Full message history, unlimited integrations, unlimited storage and priority support all require the Unlimited plan at US$6 per user per month
- Both plans cap the workspace at 500 internal member accounts and 500 external guest accounts
Pricing, plan by plan
Naver Works
Free- FreeFree
- Up to 30 members
- 5GB shared storage
- Limited administration and audit features
- Lite$3000/month
- Unlimited members
- 10GB storage per user
- Messaging, calendar, board and address book
- Standard$7000/month
- 100GB storage per user
- Business email included
- Fuller administration and audit controls
- Standard Plus$11000/month
- 1TB drive per user
- Larger mail quota
- Monthly billing is 13,000 KRW
Twist
Free- Free PlanFree
- Access up to 1 month of comments and messages
- Up to 5 integrations
- 5 GB storage
- Unlimited Plan$6/month
- Full history of comments and messages
- Unlimited integrations
- Unlimited file storage
Which should you pick?
Choose Naver Works if
- You need messaging with line reach.
- You want to start without paying.
- You work on Web, iOS, Android, Windows, macOS.
- You also want business mail.
Choose Twist if
- You need topic-based chat.
- You want to start without paying.
- You work on Web, Windows, Macos, Ios, Android.
- You also want threading.
Questions people ask
- Is Naver Works or Twist better?
- Neither clearly leads. Naver Works starts at Free and Twist at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Naver Works or Twist?
- Naver Works starts at Free and Twist at Free.
- Does Naver Works or Twist run on more platforms?
- Naver Works runs on Web, iOS, Android, Windows, macOS. Twist runs on Web, Windows, Macos, Ios, Android.
- Can I use Naver Works for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Naver Works best used for?
- Naver Works is most often used for a japanese retailer whose customer service happens over line and needs those conversations inside an auditable corporate system, a korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted on, the seoul or tokyo office of a multinational that needs a local-language collaboration tool alongside head office microsoft 365, a small team of under 30 people that wants free business messaging with a real upgrade path rather than a message history cap. Of those, a japanese retailer whose customer service happens over line and needs those conversations inside an auditable corporate system and a korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted on are not what Twist is typically brought in for.
- What can Naver Works do that Twist cannot?
- Naver Works covers Messaging with LINE reach, Business mail, Drive, Electronic approval. Twist covers Topic-based chat, Threading, File attachments, Search.
Answered from the vendors’ own pages
Naver Works: Can Naver Works really message ordinary LINE users?
Yes. External connection with consumer LINE accounts is the feature that most differentiates it, and it is the main reason it sells in Japan.
Twist: How much does Twist cost?
Twist offers a free plan with access to 1 month of message history and 5 GB storage. The Unlimited plan costs $6 per user per month with full message history and unlimited storage.
SourceNaver Works: Is Naver Works the same as LINE WORKS?
They are the same lineage under Works Mobile, marketed as Naver Works in Korea and LINE WORKS in Japan and other markets. Feature sets and pricing pages differ by region.
Twist: What is included in Twist's free plan?
The free plan includes access to up to one month of comments and messages, up to 5 integrations, 5 GB storage, and standard support.
SourceNaver Works: Is there a genuinely free tier?
Yes, capped at 30 members with 5GB of shared storage and reduced administration features. It does not expire.
Twist: How is Twist priced for large teams?
Organizations with 200+ employees should contact [email protected] for custom enterprise pricing. Single-channel guests remain free on both tiers, while multi-channel guests on Unlimited are billed as regular members.
SourceNaver Works: Does it work for a company outside Korea and Japan?
Technically yes, but you are buying a regional product. Expect Korean or Japanese support, local billing and few connectors to Western SaaS.
Related pages
More on Naver Works
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