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Software · head to head

Tripleseat vs Luma

Tripleseat logo

Tripleseat

Software

Event management for hospitality

From
$300/month
Rated
-
Full reviewWebsite
Luma logo

Luma

Software

Delightful events for communities

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Luma has a free tier, so it costs nothing to try first.
  • Each has a real cost: Tripleseat pricing is quote only across every package. The site states "Why don't you show prices on the website? Because your venue isn't a SKU. Pricing depends on volume, locations, add-ons, and use case," with all plans routing to Request a Demo.; Luma 5% platform fee on paid events in free tier can add up for high-volume organizers
  • They diverge on capability: Tripleseat covers Lead management, Luma covers Event pages.

Where they differ

Only the attributes on which Tripleseat and Luma actually diverge.

Attributes where Tripleseat and Luma differ
AttributeTripleseatLuma
Starting price$300/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
Founded20082020

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Tripleseat

  • Lead management
  • Event booking
  • Contracts
  • BEOs
  • Payment processing
  • Toast
  • Square
  • QuickBooks

Only in Luma

  • Event pages
  • Registration
  • Calendar sync
  • Ticketing
  • Community features
  • Google Calendar
  • Apple Calendar
  • Zoom

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Tripleseat

  • Event planning
  • Ticket sales
  • Attendee management
  • Virtual events
  • Event marketing

Luma

  • Event planning
  • Ticket sales
  • Attendee management
  • Virtual events
  • Event marketing

Both are used for event planning, ticket sales, attendee management, virtual events, event marketing, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Tripleseat

  • Pricing is quote only across every package. The site states "Why don't you show prices on the website? Because your venue isn't a SKU. Pricing depends on volume, locations, add-ons, and use case," with all plans routing to Request a Demo.

Luma

  • 5% platform fee on paid events in free tier can add up for high-volume organizers
  • Limited discovery features compared to established platforms like Meetup or Eventbrite
  • Smaller organizer community means fewer network effects than larger competitors

Pricing, plan by plan

Tripleseat

$300/month
  • Core$300/month
    • Event management
    • Contracts
    • Reporting
  • Professional$500/month
    • Lead management
    • BEOs
    • Integrations
  • Enterprise$800/month
    • Multi-location
    • API access
    • Dedicated support

Luma

Free
  • FreeFree
    • Unlimited events
    • Unlimited guests
    • Up to 500 invites per week
  • Plus$59/month
    • No platform fee
    • 5,000 invites per week
    • Tax collection

Which should you pick?

Choose Tripleseat if

  • You need lead management.
  • You work on Web, Ios, Android.
  • You also want event booking.
Tripleseat review

Choose Luma if

  • You need event pages.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want registration.
Luma review

Questions people ask

Is Tripleseat or Luma better?
Neither clearly leads. Tripleseat starts at $300/month and Luma at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Tripleseat or Luma?
Luma has a free tier; the other does not. Paid plans start at $300/month for Tripleseat and Free for Luma.
Does Tripleseat or Luma run on more platforms?
Tripleseat runs on Web, Ios, Android. Luma runs on Web, iOS, Android.
Can I use Luma for free?
Yes. Luma has a free tier, so you can try it without paying. Tripleseat starts at $300/month.
What is Tripleseat best used for?
Tripleseat is most often used for event planning, ticket sales, attendee management, virtual events.
What can Tripleseat do that Luma cannot?
Tripleseat covers Lead management, Event booking, Contracts, BEOs. Luma covers Event pages, Registration, Calendar sync, Ticketing. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Luma: Does Luma have a free plan?

Yes. Luma offers a free plan with unlimited events, unlimited guests, and up to 500 invites per week. Free users pay a 5% platform fee on paid events.

Source
Luma: How much does Luma Plus cost?

Luma Plus costs $59 per month when billed annually, or $69 per month for month-to-month billing. It removes the platform fee, increases invites to 5,000 per week, and adds tax collection and API access.

Source
Luma: Can I integrate Luma with other tools?

Yes. Luma Plus includes API access and supports enterprise CRM integrations for larger organizations managing events at scale.

Source
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