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Ticketmaster vs Tripleseat

Ticketmaster logo

Ticketmaster

Software

The global leader in live event ticketing

From
On request
Rated
-
Full reviewWebsite
Tripleseat logo

Tripleseat

Software

Event management for hospitality

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Ticketmaster high fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms; Tripleseat pricing is quote only across every package. The site states "Why don't you show prices on the website? Because your venue isn't a SKU. Pricing depends on volume, locations, add-ons, and use case," with all plans routing to Request a Demo.
  • They diverge on capability: Ticketmaster covers Ticket sales, Tripleseat covers Lead management.

Where they differ

Only the attributes on which Ticketmaster and Tripleseat actually diverge.

Attributes where Ticketmaster and Tripleseat differ
AttributeTicketmasterTripleseat
Starting priceOn request$300/month
Pricing modeltransactionsubscription
Founded19782008

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ticketmaster

  • Ticket sales
  • Mobile ticketing
  • Verified tickets
  • Resale marketplace
  • Venue management
  • Spotify
  • Apple Music
  • Facebook

Only in Tripleseat

  • Lead management
  • Event booking
  • Contracts
  • BEOs
  • Payment processing
  • Toast
  • Square
  • QuickBooks

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Ticketmaster

  • Event planning
  • Ticket sales
  • Attendee management
  • Virtual events
  • Event marketing

Tripleseat

  • Event planning
  • Ticket sales
  • Attendee management
  • Virtual events
  • Event marketing

Both are used for event planning, ticket sales, attendee management, virtual events, event marketing, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ticketmaster

  • High fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • Delayed real-time data on seat availability and resale pricing
  • Strict API rate limits and limited customization for partner integrations
  • Found guilty of operating an illegal monopoly in live concert ticketing by federal jury in April 2026
  • Anticompetitive practices that limit competition for event organizers

Tripleseat

  • Pricing is quote only across every package. The site states "Why don't you show prices on the website? Because your venue isn't a SKU. Pricing depends on volume, locations, add-ons, and use case," with all plans routing to Request a Demo.

Pricing, plan by plan

Ticketmaster

On request
  • StandardFree
    • Global distribution
    • Mobile ticketing
    • Fan verification

Tripleseat

$300/month
  • Core$300/month
    • Event management
    • Contracts
    • Reporting
  • Professional$500/month
    • Lead management
    • BEOs
    • Integrations
  • Enterprise$800/month
    • Multi-location
    • API access
    • Dedicated support

Which should you pick?

Choose Ticketmaster if

  • You need ticket sales.
  • You work on Web, iOS, Android.
  • You also want mobile ticketing.
Ticketmaster review

Choose Tripleseat if

  • You need lead management.
  • You work on Web, Ios, Android.
  • You also want event booking.
Tripleseat review

Questions people ask

Is Ticketmaster or Tripleseat better?
Neither clearly leads. Ticketmaster starts at On request and Tripleseat at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ticketmaster or Tripleseat?
Ticketmaster starts at On request and Tripleseat at $300/month.
Does Ticketmaster or Tripleseat run on more platforms?
Ticketmaster runs on Web, iOS, Android. Tripleseat runs on Web, Ios, Android.
What is Ticketmaster best used for?
Ticketmaster is most often used for event planning, ticket sales, attendee management, virtual events.
What can Ticketmaster do that Tripleseat cannot?
Ticketmaster covers Ticket sales, Mobile ticketing, Verified tickets, Resale marketplace. Tripleseat covers Lead management, Event booking, Contracts, BEOs. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Ticketmaster: How much does Ticketmaster charge in fees?

Ticketmaster typically charges a service fee of 10-30% of the ticket price (sometimes reaching 40% for high-demand events), plus facility fees and order processing fees. Combined fees often result in buyers paying approximately 27% on top of face value.

Source
Ticketmaster: Who sets ticket prices on Ticketmaster?

Event organizers set the base face value of tickets based on production costs, venue size, and event interest. However, service fees and facility fees are generally negotiated and shared between various parties including Ticketmaster and venues.

Source
Ticketmaster: Does Ticketmaster have an API?

Yes, Ticketmaster provides a Partner API and 3rd Party Integration API for developers. However, the API has strict rate limits, poor resale control, and delays in real-time seat-level and resale data updates.

Source
Ticketmaster: What is Ticketmaster's current legal status?

In April 2026, a federal jury found that Live Nation and subsidiary Ticketmaster operated an illegal monopoly in live concert and ticketing markets. In March 2026, they settled with the DOJ agreeing to cap service fees at 15% at certain venues and divest control of 13 amphitheaters.

Source
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Related pages

More on Ticketmaster

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