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Brown Paper Tickets vs Tripleseat

B

Brown Paper Tickets

Software

The fair-trade ticketing company

From
Free
Rated
-
Full reviewWebsite
Tripleseat logo

Tripleseat

Software

Event management for hospitality

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Only Brown Paper Tickets has a free tier, so it costs nothing to try first.
  • Each has a real cost: Brown Paper Tickets fees are charged to ticket buyers rather than the organiser, at $1.49 plus 6.0% of the ticket price in USD; Tripleseat pricing is quote only across every package. The site states "Why don't you show prices on the website? Because your venue isn't a SKU. Pricing depends on volume, locations, add-ons, and use case," with all plans routing to Request a Demo.
  • They diverge on capability: Brown Paper Tickets covers Ticketing, Tripleseat covers Lead management.

Where they differ

Only the attributes on which Brown Paper Tickets and Tripleseat actually diverge.

Attributes where Brown Paper Tickets and Tripleseat differ
AttributeBrown Paper TicketsTripleseat
Starting priceFree$300/month
Pricing modeltransactionsubscription
Free tierYesNo
Founded20002008

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brown Paper Tickets

  • Ticketing
  • Will call
  • Seating charts
  • Reporting
  • Customer service
  • PayPal
  • Google Analytics
  • Mailchimp

Only in Tripleseat

  • Lead management
  • Event booking
  • Contracts
  • BEOs
  • Payment processing
  • Toast
  • Square
  • QuickBooks

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Brown Paper Tickets

  • Selling tickets for events, performances and workshopsnot Tripleseat
  • Handling ticket distribution and door lists for independent organisersnot Tripleseat

Tripleseat

  • Event planningnot Brown Paper Tickets
  • Ticket salesnot Brown Paper Tickets
  • Attendee managementnot Brown Paper Tickets
  • Virtual eventsnot Brown Paper Tickets
  • Event marketingnot Brown Paper Tickets

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brown Paper Tickets

  • Fees are charged to ticket buyers rather than the organiser, at $1.49 plus 6.0% of the ticket price in USD
  • The 6.0% applies regardless of payment method, including when the organiser uses their own merchant account or PayPal
  • The flat component varies by currency, running from roughly $0.99 to $1.99 equivalent
  • Because the buyer pays, the advertised ticket price is not what the buyer is charged

Tripleseat

  • Pricing is quote only across every package. The site states "Why don't you show prices on the website? Because your venue isn't a SKU. Pricing depends on volume, locations, add-ons, and use case," with all plans routing to Request a Demo.

Pricing, plan by plan

Brown Paper Tickets

Free
  • StandardFree
    • $0.99 + 5% per ticket
    • Free events free
    • All features

Tripleseat

$300/month
  • Core$300/month
    • Event management
    • Contracts
    • Reporting
  • Professional$500/month
    • Lead management
    • BEOs
    • Integrations
  • Enterprise$800/month
    • Multi-location
    • API access
    • Dedicated support

Which should you pick?

Choose Brown Paper Tickets if

  • You need ticketing.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want will call.
Brown Paper Tickets review

Choose Tripleseat if

  • You need lead management.
  • You work on Web, Ios, Android.
  • You also want event booking.
Tripleseat review

Questions people ask

Is Brown Paper Tickets or Tripleseat better?
Neither clearly leads. Brown Paper Tickets starts at Free and Tripleseat at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brown Paper Tickets or Tripleseat?
Brown Paper Tickets has a free tier; the other does not. Paid plans start at Free for Brown Paper Tickets and $300/month for Tripleseat.
Does Brown Paper Tickets or Tripleseat run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Brown Paper Tickets for free?
Yes. Brown Paper Tickets has a free tier, so you can try it without paying. Tripleseat starts at $300/month.
What is Brown Paper Tickets best used for?
Brown Paper Tickets is most often used for selling tickets for events, performances and workshops, handling ticket distribution and door lists for independent organisers. Of those, selling tickets for events, performances and workshops and handling ticket distribution and door lists for independent organisers are not what Tripleseat is typically brought in for.
What can Brown Paper Tickets do that Tripleseat cannot?
Brown Paper Tickets covers Ticketing, Will call, Seating charts, Reporting. Tripleseat covers Lead management, Event booking, Contracts, BEOs. Both handle Web support, Ios support, Android support.
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