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Nonprofits · head to head

NeonCRM vs Sumac

NeonCRM logo

NeonCRM

Nonprofits

Cloud-based CRM for nonprofits

From
On request
Rated
-
Full reviewWebsite
Sumac logo

Sumac

Nonprofits

Modular nonprofit CRM that pairs donor management with client case management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: NeonCRM neonCRM operates as Neon CRM under Neon One, whose own pricing page gates every figure rather than listing one; Sumac pricing is not published at all, so a small organisation cannot compare Sumac against per contact priced competitors without committing to a sales process.
  • They diverge on capability: NeonCRM covers Donor management, Sumac covers Donor and gift management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which NeonCRM and Sumac actually diverge.

Attributes where NeonCRM and Sumac differ
AttributeNeonCRMSumac
Pricing modelsubscriptionquote
PlatformsWeb, Mobile-responsiveWeb, Windows
Founded2008Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NeonCRM

  • Donor management
  • Event management
  • Volunteer tracking
  • Email campaigns
  • Reporting
  • Stripe
  • PayPal
  • Zapier

Only in Sumac

  • Donor and gift management
  • Case management module
  • Memberships and volunteers
  • Grant management
  • Role based permissions
  • Custom fields and forms

What people use each for

The jobs each tool is most often brought in to do.

NeonCRM

  • Business operationsnot Sumac
  • Productivitynot Sumac
  • Automationnot Sumac

Sumac

  • A social service agency that must record client cases and donor gifts without buying two systemsnot NeonCRM
  • A charity that wants only donor and grant modules and refuses to pay for an events suite it will not usenot NeonCRM
  • A Canadian organisation wanting local support hours and receipting conventionsnot NeonCRM
  • An agency replacing a legacy Access or FileMaker database with something supportednot NeonCRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NeonCRM

  • NeonCRM operates as Neon CRM under Neon One, whose own pricing page gates every figure rather than listing one

Sumac

  • Pricing is not published at all, so a small organisation cannot compare Sumac against per contact priced competitors without committing to a sales process.
  • The interface reflects the product's age, and staff arriving from consumer grade software find navigation and data entry slower than in newer CRMs.
  • Holding client case notes and donor records in one database makes permission design a compliance obligation, and a misconfigured role can expose confidential client material to fundraising staff.
  • The integration catalogue is small, so payment, email and accounting connections outside the listed few mean manual export or paid custom work.
  • Modular licensing means the price rises in visible steps as programmes expand, and organisations frequently discover the module they need most was not in the original quote.

Pricing, plan by plan

NeonCRM

On request
  • Starter$50/month
    • Donor management
    • Event management
  • Professional$150/month
    • Volunteer tracking
    • Advanced analytics
    • Integrations

Sumac

On request
  • Sumac$undefined/year
    • Quoted by module selection and organisation size
    • Case management is a separately licensed module
    • Implementation and data migration quoted separately

Which should you pick?

Choose NeonCRM if

  • You need donor management.
  • You work on Web, Mobile-responsive.
  • You also want event management.
NeonCRM review

Choose Sumac if

  • You need donor and gift management.
  • You work on Web, Windows.
  • You also want case management module.
Sumac review

Questions people ask

Is NeonCRM or Sumac better?
Neither clearly leads. NeonCRM starts at On request and Sumac at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NeonCRM or Sumac?
NeonCRM starts at On request and Sumac at On request.
Does NeonCRM or Sumac run on more platforms?
NeonCRM runs on Web, Mobile-responsive. Sumac runs on Web, Windows.
What is NeonCRM best used for?
NeonCRM is most often used for business operations, productivity, automation. Of those, business operations and productivity are not what Sumac is typically brought in for.
What can NeonCRM do that Sumac cannot?
NeonCRM covers Donor management, Event management, Volunteer tracking, Email campaigns. Sumac covers Donor and gift management, Case management module, Memberships and volunteers, Grant management.

Answered from the vendors’ own pages

Sumac: Is Sumac the same product as Societ?

The vendor has been moving its products under the Societ brand, so you may see both names for the same platform during a sales cycle.

Sumac: Can it handle client case management?

Yes, that is its clearest differentiator among donor CRMs. It is a licensed module, not part of the base product.

Sumac: Is pricing published?

No. It is quoted by module and organisation size, which makes like for like comparison harder than with published per contact products.

Sumac: Does it work for US charities?

Yes, though the vendor is Canadian and its receipting and support conventions are strongest for Canadian organisations.

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