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CRM · head to head

SuiteCRM vs Teamleader

SuiteCRM logo

SuiteCRM

CRM

Open source fork of SugarCRM with no per user licence fee, sold as hosting and support

From
Free
Rated
-
Full reviewWebsite
Teamleader logo

Teamleader

CRM

Belgian CRM and business software for quotations, invoicing and project work

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SuiteCRM the interface still carries SugarCRM conventions from over a decade ago, and sales teams used to modern CRMs frequently resist adoption, which is the most common reason SuiteCRM projects fail rather than any technical limit.; Teamleader specific monthly prices use a calculator and are not listed as fixed amounts
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which SuiteCRM and Teamleader actually diverge.

Attributes where SuiteCRM and Teamleader differ
AttributeSuiteCRMTeamleader
Pricing modelOpen source, no licence feesubscription
PlatformsWeb, Linux, Self-hosted, iOS, AndroidWeb

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SuiteCRM

  • Studio module builder
  • Workflow engine
  • Opportunity and quote management
  • Case management
  • Campaign module
  • Reporting engine
  • Security groups
  • REST API

Only in Teamleader

Nothing recorded that SuiteCRM does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

SuiteCRM

  • An organisation with two hundred occasional CRM users where per seat pricing from Salesforce or HubSpot would dominate the budgetnot Teamleader
  • A public sector body or regulated firm that must host customer data on infrastructure it controlsnot Teamleader
  • A company that needs custom modules modelling its own objects and wants to build them in Studio rather than pay for platform licencesnot Teamleader
  • A business that wants open source economics but whose procurement requires a warranty, which SuiteASSURED suppliesnot Teamleader

Teamleader

  • Business CRM and workflow managementnot SuiteCRM
  • Invoicing and time trackingnot SuiteCRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SuiteCRM

  • The interface still carries SugarCRM conventions from over a decade ago, and sales teams used to modern CRMs frequently resist adoption, which is the most common reason SuiteCRM projects fail rather than any technical limit.
  • Zero licence fee does not mean zero cost: hosting, ten hours of annual support and a quick start implementation together run into thousands of pounds before anyone has configured a pipeline.
  • The integration marketplace is small compared with Salesforce or HubSpot, so common connections to marketing, telephony and finance tools are often paid third party add-ons or custom builds.
  • Upgrades between major versions can break customisations made outside Studio, so heavily customised instances tend to lag behind current releases and accumulate security debt.
  • Native email marketing and campaign functionality is basic next to a dedicated tool, so most deployments end up paying for a separate marketing platform and syncing it, undoing part of the cost saving.

Teamleader

  • Specific monthly prices use a calculator and are not listed as fixed amounts
  • Pricing varies based on signup responses and features selected

Pricing, plan by plan

SuiteCRM

Free
  • Self-hostedFree
    • GPL licensed with no per user fee at any user count
    • All core CRM modules included
    • You provide hosting, upgrades and support
  • Managed hosting$50/month
    • Hosting, security patching, updates and monitoring
    • Still no per user licence fee
    • Support purchased separately
  • Standard support$1200/year
    • Ten support hours per year
    • Discount available when bought with managed hosting
    • Does not include implementation work
  • SuiteASSURED$3350/year
    • Warranty and legal indemnification over the open source code
    • Priority support and security assurances
    • Aimed at organisations whose procurement rules block unwarranted open source

Teamleader

Free
  • SMART$null/month
    • Entry-level CRM
    • Invoicing
    • Time tracking
  • GROW$null/month
    • Recommended mid-tier
    • Expense management
    • Payment reminders
  • FLOW$null/month
    • Enterprise option
    • Leave management
    • Multiple pipelines

Which should you pick?

Choose SuiteCRM if

  • You need studio module builder.
  • You want to start without paying.
  • You work on Web, Linux, Self-hosted, iOS, Android.
  • You also want workflow engine.
SuiteCRM review

Choose Teamleader if

  • You want to start without paying.
Teamleader review

Questions people ask

Is SuiteCRM or Teamleader better?
Neither clearly leads. SuiteCRM starts at Free and Teamleader at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SuiteCRM or Teamleader?
SuiteCRM starts at Free and Teamleader at Free.
Does SuiteCRM or Teamleader run on more platforms?
SuiteCRM runs on Web, Linux, Self-hosted, iOS, Android. Teamleader runs on Web.
Can I use SuiteCRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is SuiteCRM best used for?
SuiteCRM is most often used for an organisation with two hundred occasional crm users where per seat pricing from salesforce or hubspot would dominate the budget, a public sector body or regulated firm that must host customer data on infrastructure it controls, a company that needs custom modules modelling its own objects and wants to build them in studio rather than pay for platform licences, a business that wants open source economics but whose procurement requires a warranty, which suiteassured supplies. Of those, an organisation with two hundred occasional crm users where per seat pricing from salesforce or hubspot would dominate the budget and a public sector body or regulated firm that must host customer data on infrastructure it controls are not what Teamleader is typically brought in for.
What can SuiteCRM do that Teamleader cannot?
SuiteCRM covers Studio module builder, Workflow engine, Opportunity and quote management, Case management.

Answered from the vendors’ own pages

SuiteCRM: Is SuiteCRM really free?

The software is, at any user count. SalesAgility charges for managed hosting from about 50 GBP per month, support from about 1,200 GBP per year and SuiteASSURED from about 3,350 GBP per year.

Teamleader: How much does Teamleader cost?

Teamleader pricing starts from €37.50 per month and uses a flexible calculator model depending on selected features. Quarterly billing is standard.

Source
SuiteCRM: How does it relate to SugarCRM?

It is a fork of SugarCRM Community Edition, created after SugarCRM discontinued its open source release.

Teamleader: Does Teamleader offer discounts?

Yes, Teamleader offers 25% discount on first invoice, 17% discount on annual subscriptions, and 50% discount from the 6th user onwards.

Source
SuiteCRM: Are there per user fees?

No. This is the central commercial argument for it, particularly for organisations with many occasional users.

Teamleader: Is there a free trial for Teamleader?

Yes, Teamleader provides a 14-day free trial with no credit card required and full feature access based on signup responses.

Source
SuiteCRM: What is SuiteASSURED?

A paid subscription that adds warranty, indemnification and legal protections on top of the open source licence, for buyers whose procurement rules block unwarranted software.

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