CRM · pricing
SuiteCRM pricing
SuiteCRM publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 31 August 2026, SuiteCRM pricing is free, then £50/month across 4 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free, then £50/month
- Model
- Open source, no licence fee
- Tiers
- 4
- Free tier
- Yes
SuiteCRM plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Self-hosted | Free | 4 | Entry tier |
| Managed hosting | £50/month | 4 | +$50/month, 4 more features |
| Standard support | £1200/year | 3 | +$1150/year, 3 more features |
| SuiteASSURED | £3350/year | 4 | +$2150/year, 4 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Self-hosted
FreeThe entry tier. It covers gpl licensed with no per user fee at any user count, all core crm modules included, you provide hosting, upgrades and support, community forums and knowledge base only.
Managed hosting
£50/monthOver Self-hosted, this tier adds:
- Hosting, security patching, updates and monitoring
- Still no per user licence fee
- Support purchased separately
- Suited to teams with no internal IT
Standard support
£1200/yearOver Managed hosting, this tier adds:
- Ten support hours per year
- Discount available when bought with managed hosting
- Does not include implementation work
SuiteASSURED
£3350/yearOver Standard support, this tier adds:
- Warranty and legal indemnification over the open source code
- Priority support and security assurances
- Aimed at organisations whose procurement rules block unwarranted open source
- Quick Start implementation quoted separately from around 2,520 GBP
Where SuiteCRM stops being free
Self-hosted, Free
- GPL licensed with no per user fee at any user count
- All core CRM modules included
- You provide hosting, upgrades and support
- Community forums and knowledge base only
Managed hosting, £50/month
The first thing you pay for:
- Hosting, security patching, updates and monitoring
- Still no per user licence fee
- Support purchased separately
- Suited to teams with no internal IT
What the product covers
The full SuiteCRM feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Studio module builder
- Workflow engine
- Opportunity and quote management
- Case management
- Campaign module
- Reporting engine
- Security groups
- REST API
- Self-hosting
- SuiteASSURED
People bring SuiteCRM in for an organisation with two hundred occasional crm users where per seat pricing from salesforce or hubspot would dominate the budget, a public sector body or regulated firm that must host customer data on infrastructure it controls, a company that needs custom modules modelling its own objects and wants to build them in studio rather than pay for platform licences, a business that wants open source economics but whose procurement requires a warranty, which suiteassured supplies. If that is not the job you are buying for, the alternatives to SuiteCRM are worth a look before you commit to a tier.
How that compares in CRM
Across the 6 crm tools in this directory that publish a starting price, the median entry point is $24/month. SuiteCRM starts at £50/month, which puts it above the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| SuiteCRM (this page) | Free, then £50/month | Open source, no licence fee | - | |
| Kylas | Free, then 12999/month | Flat rate per month, unlimited users | - | vs SuiteCRM |
| Bigin | Free, then $7/month | Per user per month | - | vs SuiteCRM |
| Apptivo | On request | Per user per month | - | vs SuiteCRM |
| Scratchpad | Free, then $19/month | Per user per month | - | vs SuiteCRM |
| OnePageCRM | $9.95/month | Per user per month | - | vs SuiteCRM |
| Salesflare | $29/month | Per user per month | - | vs SuiteCRM |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the SuiteCRM badges page.
Before you pay for SuiteCRM
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between Free and £3350/year, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
SuiteCRM runs on web, linux, self-hosted, ios, android, and is published by SalesAgility of Stirling, Scotland, United Kingdom. The full record is on the SuiteCRM review, and the rest of the category is under best crm tools.
SuiteCRM pricing questions
- How much does SuiteCRM cost?
- SuiteCRM publishes 4 tiers, from Free for Self-hosted up to £3350/year for SuiteASSURED. The entry tier costs nothing.
- Does SuiteCRM have a free plan?
- Yes. The Self-hosted tier costs nothing and covers gpl licensed with no per user fee at any user count, all core crm modules included, you provide hosting, upgrades and support. Paying starts at £50/month for Managed hosting.
- What is the difference between Self-hosted and Managed hosting on SuiteCRM?
- Managed hosting costs £50/month against Free, and adds hosting, security patching, updates and monitoring, still no per user licence fee, support purchased separately, suited to teams with no internal it.
- Is the SuiteASSURED plan on SuiteCRM worth it?
- That depends entirely on whether you need what it adds, which on the published record is warranty and legal indemnification over the open source code, priority support and security assurances, aimed at organisations whose procurement rules block unwarranted open source, quick start implementation quoted separately from around 2,520 gbp. It costs £3350/year against £50/month for Managed hosting. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is SuiteCRM expensive for a crm tool?
- It starts above the middle of its category. Across the 6 crm tools in this directory that publish a starting price, the median entry point is $24/month; SuiteCRM starts at £50/month.
- Which crm tools can I use without paying?
- 3 of the 8 crm tools listed alongside SuiteCRM have a free tier: Kylas, Bigin, Scratchpad.
- What am I actually paying for with SuiteCRM?
- The record lists 10 features across 1 area: other. In practice it is brought in for an organisation with two hundred occasional crm users where per seat pricing from salesforce or hubspot would dominate the budget, a public sector body or regulated firm that must host customer data on infrastructure it controls, a company that needs custom modules modelling its own objects and wants to build them in studio rather than pay for platform licences.
- Does SuiteCRM charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these SuiteCRM prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare SuiteCRM against before paying?
- The closest crm tools in this directory are Kylas, Bigin, Apptivo, Scratchpad. Each has a side-by-side comparison with SuiteCRM covering price, platforms and features.