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CRM · head to head

SugarCRM vs Tryton

SugarCRM logo

SugarCRM

CRM

Customer relationship software for your business

From
$59/month
Rated
-
Full reviewWebsite
Tryton logo

Tryton

ERP

Modular open source ERP in Python with a five year support window on major releases only

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Tryton has a free tier, so it costs nothing to try first.
  • Each has a real cost: SugarCRM every plan carries a 15 user minimum, so the entry cost is 15 seats regardless of team size; Tryton ordinary series are supported for only one year, so any deployment not pinned to a long term support major version needs a funded upgrade project every twelve months, which is the largest hidden cost of running Tryton.
  • They diverge on capability: SugarCRM covers Contact management, Tryton covers Modular installation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which SugarCRM and Tryton actually diverge.

Attributes where SugarCRM and Tryton differ
AttributeSugarCRMTryton
Starting price$59/monthFree
Pricing modelsubscriptionOpen source, no licence fee
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Linux, Windows, macOS, Self-hosted
CategoryCRMERP
Founded2004Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SugarCRM

  • Contact management
  • Sales pipeline
  • Lead management
  • Marketing automation
  • Customer service
  • Reporting
  • Mobile app
  • Salesforce

Only in Tryton

  • Modular installation
  • Double entry accounting
  • Manufacturing
  • Inventory and supply chain
  • Sales and purchasing
  • Desktop and web clients
  • Multi-company
  • Project management

What people use each for

The jobs each tool is most often brought in to do.

SugarCRM

  • CRM for sales, marketing and service teamsnot Tryton
  • Managing accounts, opportunities and customer history at mid market scalenot Tryton

Tryton

  • A small European manufacturer that wants bills of materials and routings without a per user ERP subscriptionnot SugarCRM
  • A company with in-house Python developers that intends to extend the data model rather than configure a closed productnot SugarCRM
  • An organisation that will not adopt an open core product because it expects features to migrate to a paid edition over timenot SugarCRM
  • A distributor needing multi-company books in one database with analytic accounting on topnot SugarCRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SugarCRM

  • Every plan carries a 15 user minimum, so the entry cost is 15 seats regardless of team size
  • At $59 per user on Standard that minimum makes the real floor $885 a month
  • All three tiers are billed annually with no monthly option
  • The vendor still directs buyers to sales for a package rather than treating the published rate as final

Tryton

  • Ordinary series are supported for only one year, so any deployment not pinned to a long term support major version needs a funded upgrade project every twelve months, which is the largest hidden cost of running Tryton.
  • There is no vendor to buy support from, only a list of independent service providers, so procurement teams that require a single accountable supplier with an SLA have to construct one themselves.
  • The module ecosystem is far smaller than Odoo or ERPNext, so region-specific tax rules, payroll and industry add-ons frequently have to be written rather than installed.
  • Out of the box reporting is thin and there is no built-in business intelligence layer, so most deployments end up exporting to an external tool to get management reporting.
  • Documentation and community discussion are functional but sparse compared with commercial ERPs, which lengthens implementation for teams that have not worked with Tryton before and makes hiring experienced consultants harder.

Pricing, plan by plan

SugarCRM

$59/month
  • Standard$59/month
    • Accounts management
    • Lead tracking
    • Quotes
  • Advanced$85/month
    • Mail and calendar integration
    • Case management
    • Sugar Intelligence
  • Premier$135/month
    • Geo mapping
    • Enhanced storage 2x
    • LinkedIn connector

Tryton

Free
  • Self-hostedFree
    • GPL-3.0-or-later licence with no per user cost
    • All official modules included
    • Series released every six months

Which should you pick?

Choose SugarCRM if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
SugarCRM review

Choose Tryton if

  • You need modular installation.
  • You want to start without paying.
  • You work on Web, Linux, Windows, macOS, Self-hosted.
  • You also want double entry accounting.
Tryton review

Questions people ask

Is SugarCRM or Tryton better?
Neither clearly leads. SugarCRM starts at $59/month and Tryton at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SugarCRM or Tryton?
Tryton has a free tier; the other does not. Paid plans start at $59/month for SugarCRM and Free for Tryton.
Does SugarCRM or Tryton run on more platforms?
SugarCRM runs on Web, Ios, Android. Tryton runs on Web, Linux, Windows, macOS, Self-hosted.
Can I use Tryton for free?
Yes. Tryton has a free tier, so you can try it without paying. SugarCRM starts at $59/month.
What is SugarCRM best used for?
SugarCRM is most often used for crm for sales, marketing and service teams, managing accounts, opportunities and customer history at mid market scale. Of those, crm for sales, marketing and service teams and managing accounts, opportunities and customer history at mid market scale are not what Tryton is typically brought in for.
What can SugarCRM do that Tryton cannot?
SugarCRM covers Contact management, Sales pipeline, Lead management, Marketing automation. Tryton covers Modular installation, Double entry accounting, Manufacturing, Inventory and supply chain.

Answered from the vendors’ own pages

SugarCRM: How much does SugarCRM cost?

SugarCRM costs $59 per user per month for the Standard plan, $85 per month for Advanced, and $135 per month for Premier. All plans require annual billing and a 15-user minimum.

Source
Tryton: What licence is Tryton under?

The platform and official modules are GPL-3.0-or-later. There is no paid enterprise edition.

SugarCRM: What is included in the Advanced plan?

The Advanced plan at $85 per user per month includes everything in Standard plus mail and calendar integration, case management, Sugar Intelligence, and Sugar Predict features.

Source
Tryton: How long is a release supported?

Series are released every six months and supported for one year. Major versions get five years of long term support, so pin to an LTS release unless you can fund annual upgrades.

SugarCRM: What distinguishes the Premier plan?

The Premier plan costs $135 per user per month and adds geo mapping, 2x enhanced storage, LinkedIn connector integration, and enhanced support compared to the Advanced plan.

Source
Tryton: Is there a hosted version from the project?

No. The foundation lists independent service providers who offer hosting and support commercially.

Tryton: How does it differ from Odoo?

Tryton has no open core split, so there is no paid edition holding back features, but the module ecosystem and partner network are much smaller.

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