Softwr

Software · head to head

Softdent vs Dovetail Dental

Softdent logo

Softdent

Software

Intelligent Dental Practice Management System

From
$249/month
Rated
-
Full reviewWebsite
D

Dovetail Dental

Software

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links; Dovetail Dental slow customer service with issues unresolved for weeks
  • They diverge on capability: Softdent covers Patient scheduling, Dovetail Dental covers AI treatment recommendations.

Where they differ

Only the attributes on which Softdent and Dovetail Dental actually diverge.

Attributes where Softdent and Dovetail Dental differ
AttributeSoftdentDovetail Dental
Starting price$249/month$299/month
PlatformsWeb, Ios, Android, WindowsWeb, Windows, macOS, iOS, Android
Founded20102018

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Softdent

  • Patient scheduling
  • Electronic health records
  • Clinical charting
  • Imaging integration
  • Billing and invoicing
  • Treatment planning
  • Insurance claims
  • Inventory management

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Softdent

  • Practice managementnot Dovetail Dental
  • Patient schedulingnot Dovetail Dental
  • Clinical documentationnot Dovetail Dental
  • Financial managementnot Dovetail Dental
  • Multi-location coordinationnot Dovetail Dental

Dovetail Dental

  • Practice optimizationnot Softdent
  • Revenue growthnot Softdent
  • Patient retentionnot Softdent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Softdent

  • Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Pricing, plan by plan

Softdent

$249/month
  • Starter$249/month
    • Patient scheduling
    • Clinical records
    • Billing basics
  • Professional$399/month
    • Everything in Starter
    • Advanced imaging integration
    • Treatment planning tools
  • Enterprise$599/month
    • Everything in Professional
    • Multi-location management
    • Advanced analytics

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Which should you pick?

Choose Softdent if

  • You need patient scheduling.
  • You work on Web, Ios, Android, Windows.
  • You also want electronic health records.
Softdent review

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Questions people ask

Is Softdent or Dovetail Dental better?
Neither clearly leads. Softdent starts at $249/month and Dovetail Dental at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Softdent or Dovetail Dental?
Softdent starts at $249/month and Dovetail Dental at $299/month.
Does Softdent or Dovetail Dental run on more platforms?
Softdent runs on Web, Ios, Android, Windows. Dovetail Dental runs on Web, Windows, macOS, iOS, Android.
What is Softdent best used for?
Softdent is most often used for practice management, patient scheduling, clinical documentation, financial management. Of those, practice management and patient scheduling are not what Dovetail Dental is typically brought in for.
What can Softdent do that Dovetail Dental cannot?
Softdent covers Patient scheduling, Electronic health records, Clinical charting, Imaging integration. Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Both handle HIPAA Compliant, Cloud deployment, Web support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Softdent

More on Dovetail Dental

Keep looking

Other head to heads