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Software · head to head

Dovetail Dental vs Practice-Web

D

Dovetail Dental

Software

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite
Practice-Web logo

Practice-Web

Software

Web-Based Dental Practice Management

From
$149/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dovetail Dental slow customer service with issues unresolved for weeks; Practice-Web each dentist beyond 3 adds $20 per month to the practice management subscription
  • They diverge on capability: Dovetail Dental covers AI treatment recommendations, Practice-Web covers Web-based scheduling.

Where they differ

Only the attributes on which Dovetail Dental and Practice-Web actually diverge.

Attributes where Dovetail Dental and Practice-Web differ
AttributeDovetail DentalPractice-Web
Starting price$299/month$149/month
PlatformsWeb, Windows, macOS, iOS, AndroidWeb, Ios, Android
Founded20182008

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Only in Practice-Web

  • Web-based scheduling
  • Digital charting
  • Patient portal
  • Mobile app
  • Insurance management
  • Billing integration
  • SMS reminders
  • Basic analytics

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Dovetail Dental

  • Practice optimizationnot Practice-Web
  • Revenue growthnot Practice-Web
  • Patient retentionnot Practice-Web

Practice-Web

  • Dental practice management including charting, treatment plans and billingnot Dovetail Dental
  • Running patient texting, reminders and online scheduling for a dental officenot Dovetail Dental
  • Submitting dental insurance claims and checking eligibility electronicallynot Dovetail Dental

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Practice-Web

  • Each dentist beyond 3 adds $20 per month to the practice management subscription
  • The first office plan is $179 per month for the first 12 months and then $129 per month, against regular rates of $199 and $149
  • Migrating from existing practice management software costs a one-off $1,195 database conversion fee
  • Additional intensive web-based training is billed at $75 per hour
  • Two-way texting is a separate $90 per month add-on that includes 2,000 outgoing texts per month, with additional outgoing texts at 5 cents each
  • Mass email marketing is a separate $35 per month add-on covering up to 5,000 patients, with each additional block of 5,000 costing $20 per month, and it requires a texting subscription
  • Online scheduling, Smart Caller ID, online patient reviews, tablet patient forms and teledentistry are each separately priced monthly add-ons
  • ePrescribing is charged per provider at $59 per month plus a $99 setup fee
  • Electronic claims are billed at $0.39 per claim plus $25 per month for attachments and $20 per month for real-time eligibility checks, through third party DentalXChange
  • Support renewal carries a 12-month minimum term
  • Patient payment plans through DocPay charge the patient $3 per payment, or 1% plus $1 per payment for guaranteed plans

Pricing, plan by plan

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Practice-Web

$149/month
  • Basic$149/month
    • Scheduling
    • Charting
    • Patient portal
  • Premium$249/month
    • Advanced scheduling
    • Complete charting
    • Insurance management

Which should you pick?

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Choose Practice-Web if

  • You need web-based scheduling.
  • You work on Web, Ios, Android.
  • You also want digital charting.
Practice-Web review

Questions people ask

Is Dovetail Dental or Practice-Web better?
Neither clearly leads. Dovetail Dental starts at $299/month and Practice-Web at $149/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dovetail Dental or Practice-Web?
Dovetail Dental starts at $299/month and Practice-Web at $149/month.
Does Dovetail Dental or Practice-Web run on more platforms?
Dovetail Dental runs on Web, Windows, macOS, iOS, Android. Practice-Web runs on Web, Ios, Android.
What is Dovetail Dental best used for?
Dovetail Dental is most often used for practice optimization, revenue growth, patient retention. Of those, practice optimization and revenue growth are not what Practice-Web is typically brought in for.
What can Dovetail Dental do that Practice-Web cannot?
Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Practice-Web covers Web-based scheduling, Digital charting, Patient portal, Mobile app. Both handle HIPAA Compliant, Cloud deployment, Web support, English language support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
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