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Software · head to head

Dovetail Dental vs Software of Excellence

D

Dovetail Dental

Software

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite
Software of Excellence logo

Software of Excellence

Software

Comprehensive Dental Practice Solution

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dovetail Dental slow customer service with issues unresolved for weeks; Software of Excellence no price is published for EXACT or any Software of Excellence product; the site carries no rate card and routes enquiries to the vendor
  • They diverge on capability: Dovetail Dental covers AI treatment recommendations, Software of Excellence covers Patient scheduling.

Where they differ

Only the attributes on which Dovetail Dental and Software of Excellence actually diverge.

Attributes where Dovetail Dental and Software of Excellence differ
AttributeDovetail DentalSoftware of Excellence
PlatformsWeb, Windows, macOS, iOS, AndroidWindows, Web
Founded20181995

Identical on both: starting price ($299/month), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Only in Software of Excellence

  • Patient scheduling
  • Digital charting
  • Treatment planning
  • Imaging integration
  • Insurance processing
  • Billing system
  • Patient portal
  • Custom reports

Both cover

  • HIPAA Compliant
  • Encrypted Data
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Dovetail Dental

  • Practice optimizationnot Software of Excellence
  • Revenue growthnot Software of Excellence
  • Patient retentionnot Software of Excellence

Software of Excellence

  • Dental practice management for UK practices including NHS and private workflowsnot Dovetail Dental
  • Appointment booking, patient recall and treatment planningnot Dovetail Dental
  • Patient communications and marketing campaigns from practice datanot Dovetail Dental

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Software of Excellence

  • No price is published for EXACT or any Software of Excellence product; the site carries no rate card and routes enquiries to the vendor
  • The company now operates under Henry Schein One, with the site copyright and contact email pointing to Henry Schein One rather than Software of Excellence
  • Cloud access, patient portal and marketing capability come from separate products such as MyPractice Cloud, Patient Portal and Campaign+ rather than being part of the core system
  • The original softwareofexcellence.co.uk domain now redirects to softwareofexcellence.com

Pricing, plan by plan

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Software of Excellence

$299/month
  • Standard$299/month
    • Scheduling
    • Charting
    • Billing
  • Professional$399/month
    • All standard features
    • Imaging integration
    • Advanced analytics

Which should you pick?

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Choose Software of Excellence if

  • You need patient scheduling.
  • You work on Windows, Web.
  • You also want digital charting.
Software of Excellence review

Questions people ask

Is Dovetail Dental or Software of Excellence better?
Neither clearly leads. Dovetail Dental starts at $299/month and Software of Excellence at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dovetail Dental or Software of Excellence?
Dovetail Dental starts at $299/month and Software of Excellence at $299/month.
Does Dovetail Dental or Software of Excellence run on more platforms?
Dovetail Dental runs on Web, Windows, macOS, iOS, Android. Software of Excellence runs on Windows, Web.
What is Dovetail Dental best used for?
Dovetail Dental is most often used for practice optimization, revenue growth, patient retention. Of those, practice optimization and revenue growth are not what Software of Excellence is typically brought in for.
What can Dovetail Dental do that Software of Excellence cannot?
Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Software of Excellence covers Patient scheduling, Digital charting, Treatment planning, Imaging integration. Both handle HIPAA Compliant, Encrypted Data, Cloud deployment, Web support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
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