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Software · head to head

Apteryx vs Dovetail Dental

A

Apteryx

Software

Digital Dentistry for the Modern Practice

From
$299/month
Rated
-
Full reviewWebsite
D

Dovetail Dental

Software

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Apteryx apteryx is now sold as the cloud imaging product inside the Planet DDS portfolio rather than as a standalone vendor; Dovetail Dental slow customer service with issues unresolved for weeks
  • They diverge on capability: Apteryx covers Digital imaging, Dovetail Dental covers AI treatment recommendations.

Where they differ

Only the attributes on which Apteryx and Dovetail Dental actually diverge.

Attributes where Apteryx and Dovetail Dental differ
AttributeApteryxDovetail Dental
PlatformsWeb, Ios, AndroidWeb, Windows, macOS, iOS, Android
Founded20082018

Identical on both: starting price ($299/month), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Apteryx

  • Digital imaging
  • Cloud storage
  • Practice management
  • Patient charting
  • Treatment planning
  • Patient portal
  • Messaging tools
  • Business analytics

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Apteryx

  • Cloud based storage and viewing of 2D and 3D dental imagesnot Dovetail Dental
  • Connecting sensors and imaging hardware from different manufacturers to one viewernot Dovetail Dental
  • Sharing radiographs between dental locations and with specialistsnot Dovetail Dental

Dovetail Dental

  • Practice optimizationnot Apteryx
  • Revenue growthnot Apteryx
  • Patient retentionnot Apteryx

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Apteryx

  • Apteryx is now sold as the cloud imaging product inside the Planet DDS portfolio rather than as a standalone vendor
  • No price is published for Apteryx cloud imaging; Planet DDS routes all pricing enquiries to sales or a demo request
  • Practice management is a separate purchase, Denticon or Cloud 9, so imaging alone does not cover charting and billing

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Pricing, plan by plan

Apteryx

$299/month
  • Imaging$299/month
    • Digital imaging
    • Image storage
    • Basic charting
  • Complete$449/month
    • Advanced imaging
    • Full practice management
    • Treatment planning

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Which should you pick?

Choose Apteryx if

  • You need digital imaging.
  • You work on Web, Ios, Android.
  • You also want cloud storage.
Apteryx review

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Questions people ask

Is Apteryx or Dovetail Dental better?
Neither clearly leads. Apteryx starts at $299/month and Dovetail Dental at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Apteryx or Dovetail Dental?
Apteryx starts at $299/month and Dovetail Dental at $299/month.
Does Apteryx or Dovetail Dental run on more platforms?
Apteryx runs on Web, Ios, Android. Dovetail Dental runs on Web, Windows, macOS, iOS, Android.
What is Apteryx best used for?
Apteryx is most often used for cloud based storage and viewing of 2d and 3d dental images, connecting sensors and imaging hardware from different manufacturers to one viewer, sharing radiographs between dental locations and with specialists. Of those, cloud based storage and viewing of 2d and 3d dental images and connecting sensors and imaging hardware from different manufacturers to one viewer are not what Dovetail Dental is typically brought in for.
What can Apteryx do that Dovetail Dental cannot?
Apteryx covers Digital imaging, Cloud storage, Practice management, Patient charting. Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Both handle HIPAA Compliant, Cloud deployment, Web support, English language support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
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