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Software · head to head

Dentally vs Dovetail Dental

Dentally logo

Dentally

Software

Cloud Dental Practice Management

From
Free
Rated
-
Full reviewWebsite
D

Dovetail Dental

Software

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Only Dentally has a free tier, so it costs nothing to try first.
  • Each has a real cost: Dentally pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9; Dovetail Dental slow customer service with issues unresolved for weeks
  • They diverge on capability: Dentally covers Cloud scheduling, Dovetail Dental covers AI treatment recommendations.

Where they differ

Only the attributes on which Dentally and Dovetail Dental actually diverge.

Attributes where Dentally and Dovetail Dental differ
AttributeDentallyDovetail Dental
Starting priceFree$299/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Windows, macOS, iOS, Android
Founded20152018

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentally

  • Cloud scheduling
  • Digital charting
  • Patient portal
  • SMS/Email reminders
  • Patient communication
  • Imaging support
  • Treatment planning
  • Mobile app

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Dentally

  • Cloud dental practice management for UK NHS and private practicesnot Dovetail Dental
  • Appointment scheduling, charting and patient records across multiple sitesnot Dovetail Dental
  • Producing clinical notes with AI transcription during appointmentsnot Dovetail Dental

Dovetail Dental

  • Practice optimizationnot Dentally
  • Revenue growthnot Dentally
  • Patient retentionnot Dentally

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentally

  • Pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9
  • Phone support is not included on the Starter plan, which is chat only
  • Multi site operation and a customer success manager require the Essentials plan or higher
  • AI clinical note transcription is metered at 45 per surgery per month on Essentials and 90 on Pro
  • Digital imaging through Dentally Vision, custom integrations and custom email domains are Pro only
  • Starter and Essentials are restricted to approved partner integrations

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Pricing, plan by plan

Dentally

Free
  • FreeFree
    • Scheduling
    • Charting
    • Patient portal
  • Professional$149/month
    • Unlimited users
    • Advanced scheduling
    • Insurance management

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Which should you pick?

Choose Dentally if

  • You need cloud scheduling.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want digital charting.
Dentally review

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Questions people ask

Is Dentally or Dovetail Dental better?
Neither clearly leads. Dentally starts at Free and Dovetail Dental at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentally or Dovetail Dental?
Dentally has a free tier; the other does not. Paid plans start at Free for Dentally and $299/month for Dovetail Dental.
Does Dentally or Dovetail Dental run on more platforms?
Dentally runs on Web, Ios, Android. Dovetail Dental runs on Web, Windows, macOS, iOS, Android.
Can I use Dentally for free?
Yes. Dentally has a free tier, so you can try it without paying. Dovetail Dental starts at $299/month.
What is Dentally best used for?
Dentally is most often used for cloud dental practice management for uk nhs and private practices, appointment scheduling, charting and patient records across multiple sites, producing clinical notes with ai transcription during appointments. Of those, cloud dental practice management for uk nhs and private practices and appointment scheduling, charting and patient records across multiple sites are not what Dovetail Dental is typically brought in for.
What can Dentally do that Dovetail Dental cannot?
Dentally covers Cloud scheduling, Digital charting, Patient portal, SMS/Email reminders. Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Both handle HIPAA Compliant, Cloud deployment, Web support, English language support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
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