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Software · head to head

Dovetail Dental vs Eaglesoft

D

Dovetail Dental

Software

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite
Eaglesoft logo

Eaglesoft

Software

Complete Dental Practice Management Solution

From
$279/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dovetail Dental slow customer service with issues unresolved for weeks; Eaglesoft the Internet Archive's capture of Patterson Dental's Eaglesoft page on 19 October 2019 confirmed the product is sold via 'Request more information' or phone with no price published, and directly integrates only with Sirona, Schick by Sirona (exclusive), Planmeca, Air Techniques, Instrumentarium, Soredex and Progeny imaging systems.
  • They diverge on capability: Dovetail Dental covers AI treatment recommendations, Eaglesoft covers Clinical charting.

Where they differ

Only the attributes on which Dovetail Dental and Eaglesoft actually diverge.

Attributes where Dovetail Dental and Eaglesoft differ
AttributeDovetail DentalEaglesoft
Starting price$299/month$279/month
PlatformsWeb, Windows, macOS, iOS, AndroidWindows, Web
Founded20181877

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Only in Eaglesoft

  • Clinical charting
  • Appointment scheduling
  • Insurance management
  • Treatment planning
  • Digital imaging integration
  • Patient communication
  • Financial reporting
  • Document management

Both cover

  • HIPAA Compliant
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Dovetail Dental

  • Practice optimizationnot Eaglesoft
  • Revenue growthnot Eaglesoft
  • Patient retentionnot Eaglesoft

Eaglesoft

  • Practice managementnot Dovetail Dental
  • Digital imagingnot Dovetail Dental
  • Patient schedulingnot Dovetail Dental
  • Insurance billingnot Dovetail Dental
  • Clinical documentationnot Dovetail Dental

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Eaglesoft

  • The Internet Archive's capture of Patterson Dental's Eaglesoft page on 19 October 2019 confirmed the product is sold via 'Request more information' or phone with no price published, and directly integrates only with Sirona, Schick by Sirona (exclusive), Planmeca, Air Techniques, Instrumentarium, Soredex and Progeny imaging systems.

Pricing, plan by plan

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Eaglesoft

$279/month
  • Eaglesoft Core$279/month
    • Patient scheduling
    • Clinical charting
    • Insurance processing
  • Eaglesoft Premium$449/month
    • Everything in Core
    • Advanced imaging integration
    • Patient communication tools
  • Eaglesoft Enterprise$599/month
    • Everything in Premium
    • Multi-location management
    • Centralized reporting

Which should you pick?

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Choose Eaglesoft if

  • You need clinical charting.
  • You work on Windows, Web.
  • You also want appointment scheduling.
Eaglesoft review

Questions people ask

Is Dovetail Dental or Eaglesoft better?
Neither clearly leads. Dovetail Dental starts at $299/month and Eaglesoft at $279/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dovetail Dental or Eaglesoft?
Dovetail Dental starts at $299/month and Eaglesoft at $279/month.
Does Dovetail Dental or Eaglesoft run on more platforms?
Dovetail Dental runs on Web, Windows, macOS, iOS, Android. Eaglesoft runs on Windows, Web.
What is Dovetail Dental best used for?
Dovetail Dental is most often used for practice optimization, revenue growth, patient retention. Of those, practice optimization and revenue growth are not what Eaglesoft is typically brought in for.
What can Dovetail Dental do that Eaglesoft cannot?
Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Eaglesoft covers Clinical charting, Appointment scheduling, Insurance management, Treatment planning. Both handle HIPAA Compliant, Cloud deployment.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
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