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Software · head to head

Dovetail Dental vs Ortho2 Edge Cloud

D

Dovetail Dental

Software

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite
Ortho2 Edge Cloud logo

Ortho2 Edge Cloud

Software

Cloud Orthodontic Practice Management

From
$349/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dovetail Dental slow customer service with issues unresolved for weeks; Ortho2 Edge Cloud the Internet Archive's capture of Ortho2's homepage on 23 January 2021 named a suite of products, Edge Cloud, Edge Animations, Edge Imaging, and Edge Specialist, sold via 'Request a Demo' only, with no price figure published for any.
  • They diverge on capability: Dovetail Dental covers AI treatment recommendations, Ortho2 Edge Cloud covers Orthodontic scheduling.

Where they differ

Only the attributes on which Dovetail Dental and Ortho2 Edge Cloud actually diverge.

Attributes where Dovetail Dental and Ortho2 Edge Cloud differ
AttributeDovetail DentalOrtho2 Edge Cloud
Starting price$299/month$349/month
PlatformsWeb, Windows, macOS, iOS, AndroidWeb, Ios, Android
Founded20181979

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Only in Ortho2 Edge Cloud

  • Orthodontic scheduling
  • Treatment tracking
  • Contract management
  • Insurance processing
  • Patient communication
  • Imaging integration
  • Referral tracking
  • Financial reporting

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Dovetail Dental

  • Practice optimizationnot Ortho2 Edge Cloud
  • Revenue growthnot Ortho2 Edge Cloud
  • Patient retentionnot Ortho2 Edge Cloud

Ortho2 Edge Cloud

  • Orthodontic practice managementnot Dovetail Dental
  • Treatment coordinationnot Dovetail Dental
  • Contract managementnot Dovetail Dental
  • Patient engagementnot Dovetail Dental

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Ortho2 Edge Cloud

  • The Internet Archive's capture of Ortho2's homepage on 23 January 2021 named a suite of products, Edge Cloud, Edge Animations, Edge Imaging, and Edge Specialist, sold via 'Request a Demo' only, with no price figure published for any.

Pricing, plan by plan

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Ortho2 Edge Cloud

$349/month
  • Edge Cloud Standard$349/month
    • Cloud platform
    • Patient scheduling
    • Treatment tracking
  • Edge Cloud Plus$499/month
    • Everything in Standard
    • Patient communication
    • Online scheduling
  • Edge Cloud EnterpriseFree
    • Everything in Plus
    • Multi-location management
    • Custom integrations

Which should you pick?

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Choose Ortho2 Edge Cloud if

  • You need orthodontic scheduling.
  • You work on Web, Ios, Android.
  • You also want treatment tracking.
Ortho2 Edge Cloud review

Questions people ask

Is Dovetail Dental or Ortho2 Edge Cloud better?
Neither clearly leads. Dovetail Dental starts at $299/month and Ortho2 Edge Cloud at $349/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dovetail Dental or Ortho2 Edge Cloud?
Dovetail Dental starts at $299/month and Ortho2 Edge Cloud at $349/month.
Does Dovetail Dental or Ortho2 Edge Cloud run on more platforms?
Dovetail Dental runs on Web, Windows, macOS, iOS, Android. Ortho2 Edge Cloud runs on Web, Ios, Android.
What is Dovetail Dental best used for?
Dovetail Dental is most often used for practice optimization, revenue growth, patient retention. Of those, practice optimization and revenue growth are not what Ortho2 Edge Cloud is typically brought in for.
What can Dovetail Dental do that Ortho2 Edge Cloud cannot?
Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Ortho2 Edge Cloud covers Orthodontic scheduling, Treatment tracking, Contract management, Insurance processing. Both handle HIPAA Compliant, Cloud deployment, Web support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
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