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Dental · head to head

CareStack vs Softdent

CareStack logo

CareStack

Dental

All-in-One Cloud Dental Software

From
$829/month
Rated
-
Full reviewWebsite
Softdent logo

Softdent

Dental

Intelligent Dental Practice Management System

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CareStack essentials plan starting price $829/month is per location, not per user; Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
  • They diverge on capability: CareStack covers Cloud-based platform, Softdent covers Electronic health records.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CareStack and Softdent actually diverge.

Attributes where CareStack and Softdent differ
AttributeCareStackSoftdent
Starting price$829/month$249/month
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Windows
Founded20152010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Dental).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CareStack

  • Cloud-based platform
  • Revenue cycle management
  • Patient communication
  • Online booking
  • Insurance verification
  • Business intelligence
  • Pearl AI
  • CareCredit

Only in Softdent

  • Electronic health records
  • Imaging integration
  • Billing and invoicing
  • Treatment planning
  • Insurance claims
  • Inventory management
  • Planmeca
  • PayPal

Both cover

  • Patient scheduling
  • Clinical charting
  • DEXIS
  • Carestream
  • QuickBooks
  • Stripe
  • HIPAA Compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CareStack

  • Dental practice management and patient schedulingnot Softdent
  • Multi-specialty charting and digital imagingnot Softdent
  • Insurance eligibility verification and claims managementnot Softdent
  • AI-powered clinical notes and diagnosis assistancenot Softdent

Softdent

  • Practice managementnot CareStack
  • Patient schedulingnot CareStack
  • Clinical documentationnot CareStack
  • Financial managementnot CareStack
  • Multi-location coordinationnot CareStack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CareStack

  • Essentials plan starting price $829/month is per location, not per user
  • Intelligence plan adds $470/month minimum to base Essentials cost
  • Pricing based on number of locations, chairs, and providers (not per-user)
  • Core charting and imaging capabilities limited to base Essentials plan
  • AI-powered clinical features require Intelligence plan upgrade

Softdent

  • Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links

Pricing, plan by plan

CareStack

$829/month
  • Essentials$829/month
    • Scheduling, charting, imaging
    • Patient portal
    • Insurance management
  • Intelligence$1299/month
    • Everything in Essentials
    • AI-powered clinical notes
    • Voice perio charting

Softdent

$249/month
  • Starter$249/month
    • Patient scheduling
    • Clinical records
    • Billing basics
  • Professional$399/month
    • Everything in Starter
    • Advanced imaging integration
    • Treatment planning tools
  • Enterprise$599/month
    • Everything in Professional
    • Multi-location management
    • Advanced analytics

Which should you pick?

Choose CareStack if

  • You need cloud-based platform.
  • You work on Web, Ios, Android.
  • You also want revenue cycle management.
CareStack review

Choose Softdent if

  • You need electronic health records.
  • You work on Web, Ios, Android, Windows.
  • You also want imaging integration.
Softdent review

Questions people ask

Is CareStack or Softdent better?
Neither clearly leads. CareStack starts at $829/month and Softdent at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CareStack or Softdent?
CareStack starts at $829/month and Softdent at $249/month.
Does CareStack or Softdent run on more platforms?
CareStack runs on Web, Ios, Android. Softdent runs on Web, Ios, Android, Windows.
What is CareStack best used for?
CareStack is most often used for dental practice management and patient scheduling, multi-specialty charting and digital imaging, insurance eligibility verification and claims management, ai-powered clinical notes and diagnosis assistance. Of those, dental practice management and patient scheduling and multi-specialty charting and digital imaging are not what Softdent is typically brought in for.
What can CareStack do that Softdent cannot?
CareStack covers Cloud-based platform, Revenue cycle management, Patient communication, Online booking. Softdent covers Electronic health records, Imaging integration, Billing and invoicing, Treatment planning. Both handle Patient scheduling, Clinical charting, DEXIS, Carestream.

Answered from the vendors’ own pages

CareStack: How much does CareStack cost?

CareStack starts at $829 per month for the Essentials plan and $1,299 per month for the Intelligence plan. Pricing is customized based on the number of locations, chairs, and providers. Custom plans are available and implementation fees may apply.

Source
CareStack: What is included in each CareStack plan?

The Essentials plan ($829/month) includes scheduling, charting, imaging, patient portal, and insurance management. The Intelligence plan ($1,299/month) adds AI-powered clinical notes, voice perio charting, X-ray analysis, and clinical diagnosis features.

Source
CareStack: Are there additional fees for CareStack add-ons?

Yes, CareStack offers optional add-ons including VoiceStack (AI phone system), CareRevenue (RCM services), and ACE DSN (dental procurement) that can be added to either plan at additional cost. No other additional charges apply beyond the monthly subscription.

Source
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