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Software · head to head

SimpleSalon vs Genbook

S

SimpleSalon

Software

Powerful yet simple salon software

From
39/month
Rated
-
Full reviewWebsite
Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SimpleSalon the $20 Starter plan includes no SMS credits and charges 14 cents per SMS; Genbook limited documentation and onboarding tutorials for new users
  • They diverge on capability: SimpleSalon covers Appointment scheduling, Genbook covers Review collection.

Where they differ

Only the attributes on which SimpleSalon and Genbook actually diverge.

Attributes where SimpleSalon and Genbook differ
AttributeSimpleSalonGenbook
Starting price39/month$29/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded20102006

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SimpleSalon

  • Appointment scheduling
  • Client database
  • Point of sale
  • Stock management
  • Marketing automation
  • Reporting
  • Xero
  • MYOB

Only in Genbook

  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Google
  • Facebook

Both cover

  • Online booking
  • Mobile apps
  • Stripe
  • PCI DSS
  • SSL encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

SimpleSalon

  • Appointment booking and rostering for hair and beauty salonsnot Genbook
  • Salon point of sale, stock and client historynot Genbook
  • SMS appointment reminders and marketing to salon clientsnot Genbook

Genbook

  • Getting more clientsnot SimpleSalon
  • Managing reviewsnot SimpleSalon
  • Online bookingnot SimpleSalon
  • Building reputationnot SimpleSalon

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SimpleSalon

  • The $20 Starter plan includes no SMS credits and charges 14 cents per SMS
  • Pricing is charged per operator, capped at 7 operators, so a two person salon pays twice the listed rate
  • SMS remains chargeable on every plan once the included 200 credits per operator on Pro or 300 on Max are used, at 10 and 9 cents each
  • The free trial runs 14 days

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Pricing, plan by plan

SimpleSalon

39/month
  • Essential$39/month
    • Appointment scheduling
    • Client management
    • Basic POS
  • Professional$79/month
    • All Essential features
    • Online booking
    • Marketing tools

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Which should you pick?

Choose SimpleSalon if

  • You need appointment scheduling.
  • You work on Web, Ios, Android.
  • You also want client database.
SimpleSalon review

Choose Genbook if

  • You need review collection.
  • You work on Web, Mobile.
  • You also want client management.
Genbook review

Questions people ask

Is SimpleSalon or Genbook better?
Neither clearly leads. SimpleSalon starts at 39/month and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SimpleSalon or Genbook?
SimpleSalon starts at 39/month and Genbook at $29/month.
Does SimpleSalon or Genbook run on more platforms?
SimpleSalon runs on Web, Ios, Android. Genbook runs on Web, Mobile.
What is SimpleSalon best used for?
SimpleSalon is most often used for appointment booking and rostering for hair and beauty salons, salon point of sale, stock and client history, sms appointment reminders and marketing to salon clients. Of those, appointment booking and rostering for hair and beauty salons and salon point of sale, stock and client history are not what Genbook is typically brought in for.
What can SimpleSalon do that Genbook cannot?
SimpleSalon covers Appointment scheduling, Client database, Point of sale, Stock management. Genbook covers Review collection, Client management, Payment processing, Marketing campaigns. Both handle Online booking, Mobile apps, Stripe, PCI DSS.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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