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Healthcare · head to head

SilverCloud by Amwell vs WebPT

SilverCloud by Amwell logo

SilverCloud by Amwell

Healthcare

Guided digital cognitive behavioural therapy with a published randomised trial evidence base

From
On request
Rated
-
Full reviewWebsite
WebPT logo

WebPT

Healthcare

EHR and practice management for physical therapy

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SilverCloud by Amwell the evidence base is for the guided model, and organisations that deploy SilverCloud as unstaffed self service get the completion rates of unguided self help, which is not what the trials measured.; WebPT no rate published on pricing page; vendor requires demo booking or sales contact for quotes
  • They diverge on capability: SilverCloud by Amwell covers Guided programmes, WebPT covers Electronic Health Records.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which SilverCloud by Amwell and WebPT actually diverge.

Attributes where SilverCloud by Amwell and WebPT differ
AttributeSilverCloud by AmwellWebPT
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidCloud-based SaaS
FoundedUnknown2005

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SilverCloud by Amwell

  • Guided programmes
  • Supporter review
  • Symptom measurement
  • Clinician dashboard
  • Risk detection
  • NHS talking therapies alignment
  • Multiple deployment models

Only in WebPT

  • Electronic Health Records
  • Scheduling
  • Documentation
  • Patient Portal
  • Analytics
  • Billing
  • Insurance
  • PECOS

What people use each for

The jobs each tool is most often brought in to do.

SilverCloud by Amwell

  • An NHS talking therapies service needing a digital option that fits national reporting requirements and reduces waiting list pressure for step two interventionsnot WebPT
  • A health plan wanting a digital mental health offering it can defend to a clinical governance committee with peer reviewed trial evidencenot WebPT
  • A university counselling service facing demand it cannot staff, using guided digital cognitive behavioural therapy as a first stepnot WebPT
  • An employer that wants an evidence based clinical intervention rather than a wellbeing content librarynot WebPT

WebPT

  • Multi-location physical therapy practices needing comprehensive billing automation and insurance processingnot SilverCloud by Amwell
  • Rehabilitation therapy clinics requiring integrated AI-powered clinical documentationnot SilverCloud by Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SilverCloud by Amwell

  • The evidence base is for the guided model, and organisations that deploy SilverCloud as unstaffed self service get the completion rates of unguided self help, which is not what the trials measured.
  • Supporter capacity is normally the buyer responsibility rather than part of the licence, so the real cost includes trained staff time that does not appear on the software quote.
  • Digital cognitive behavioural therapy has substantial dropout across all vendors, so a service planning capacity from enrolment numbers rather than completion numbers will overstate the throughput gained.
  • It is now sold as part of the Amwell portfolio, and Amwell has restructured its product lines since acquiring SilverCloud, so buyers should ask how SilverCloud is positioned within the Amwell Converge platform and whether it can still be bought standalone.
  • Guided digital cognitive behavioural therapy is a step two intervention and does not serve moderate to severe presentations, so a service that buys it without a funded escalation pathway simply relocates the queue.

WebPT

  • No rate published on pricing page; vendor requires demo booking or sales contact for quotes
  • Specific pricing amounts not disclosed despite three pricing tiers being described

Pricing, plan by plan

SilverCloud by Amwell

On request
  • SilverCloud by Amwell$undefined/year
    • Priced per member per month or per completed course depending on the buyer type
    • Supporter capacity is usually provided by the buyer, not included in the licence
    • Programme library scope affects the rate

WebPT

On request

No published plan breakdown. See the WebPT review.

Which should you pick?

Choose SilverCloud by Amwell if

  • You need guided programmes.
  • You work on Web, iOS, Android.
  • You also want supporter review.
SilverCloud by Amwell review

Choose WebPT if

  • You need electronic health records.
  • You work on Cloud-based SaaS.
  • You also want scheduling.
WebPT review

Questions people ask

Is SilverCloud by Amwell or WebPT better?
Neither clearly leads. SilverCloud by Amwell starts at On request and WebPT at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SilverCloud by Amwell or WebPT?
SilverCloud by Amwell starts at On request and WebPT at On request.
Does SilverCloud by Amwell or WebPT run on more platforms?
SilverCloud by Amwell runs on Web, iOS, Android. WebPT runs on Cloud-based SaaS.
What is SilverCloud by Amwell best used for?
SilverCloud by Amwell is most often used for an nhs talking therapies service needing a digital option that fits national reporting requirements and reduces waiting list pressure for step two interventions, a health plan wanting a digital mental health offering it can defend to a clinical governance committee with peer reviewed trial evidence, a university counselling service facing demand it cannot staff, using guided digital cognitive behavioural therapy as a first step, an employer that wants an evidence based clinical intervention rather than a wellbeing content library. Of those, an nhs talking therapies service needing a digital option that fits national reporting requirements and reduces waiting list pressure for step two interventions and a health plan wanting a digital mental health offering it can defend to a clinical governance committee with peer reviewed trial evidence are not what WebPT is typically brought in for.
What can SilverCloud by Amwell do that WebPT cannot?
SilverCloud by Amwell covers Guided programmes, Supporter review, Symptom measurement, Clinician dashboard. WebPT covers Electronic Health Records, Scheduling, Documentation, Patient Portal.

Answered from the vendors’ own pages

SilverCloud by Amwell: Is SilverCloud still available under its own name?

Yes. It is marketed as SilverCloud by Amwell and has its own product pages and NHS partnership, though contracting runs through Amwell.

WebPT: How much does WebPT cost?

WebPT pricing is customized based on your selected plan (Starter, Enhanced, or Ultimate) and any customizations your practice needs. Organizations must book a demo or contact sales to receive personalized pricing.

Source
SilverCloud by Amwell: What evidence supports it?

It has been evaluated in independently led randomised controlled trials, including a National Institute of Mental Health funded study published in Nature Human Behaviour in 2026 examining prevalence of mental disorders over two years at scale.

WebPT: What are the three WebPT pricing tiers?

WebPT offers Starter for small cash-pay practices, Enhanced for growing practices that accept insurance and need billing, and Ultimate for larger practices requiring customization and advanced reporting.

Source
SilverCloud by Amwell: Do we need to provide the supporters?

In most deployments, yes. The guided model requires trained supporter time, and that staffing is usually the buyer responsibility rather than included in the licence.

SilverCloud by Amwell: Is it suitable for severe presentations?

No. It is a step two style intervention for mild to moderate presentations, and it needs a funded escalation pathway for anything more severe.

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