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Healthcare · head to head

ChiroTouch vs SilverCloud by Amwell

ChiroTouch logo

ChiroTouch

Healthcare

Practice management software for chiropractic practices

From
$75/month
Rated
-
Full reviewWebsite
SilverCloud by Amwell logo

SilverCloud by Amwell

Healthcare

Guided digital cognitive behavioural therapy with a published randomised trial evidence base

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ChiroTouch chiroTouch does not publish specific pricing amounts on their website; SilverCloud by Amwell the evidence base is for the guided model, and organisations that deploy SilverCloud as unstaffed self service get the completion rates of unguided self help, which is not what the trials measured.
  • They diverge on capability: ChiroTouch covers Practice Management, SilverCloud by Amwell covers Guided programmes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ChiroTouch and SilverCloud by Amwell actually diverge.

Attributes where ChiroTouch and SilverCloud by Amwell differ
AttributeChiroTouchSilverCloud by Amwell
Starting price$75/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Desktop, MobileWeb, iOS, Android
Founded2001Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ChiroTouch

  • Practice Management
  • EHR
  • Scheduling
  • Billing
  • Patient Portal
  • Reports
  • Insurance
  • Clearinghouses

Only in SilverCloud by Amwell

  • Guided programmes
  • Supporter review
  • Symptom measurement
  • Clinician dashboard
  • Risk detection
  • NHS talking therapies alignment
  • Multiple deployment models

What people use each for

The jobs each tool is most often brought in to do.

ChiroTouch

  • Practice management and EHR for chiropractic clinicsnot SilverCloud by Amwell
  • Charting visits, scheduling patients and running front desk workflowsnot SilverCloud by Amwell
  • Insurance billing, claims submission and patient payment collectionnot SilverCloud by Amwell

SilverCloud by Amwell

  • An NHS talking therapies service needing a digital option that fits national reporting requirements and reduces waiting list pressure for step two interventionsnot ChiroTouch
  • A health plan wanting a digital mental health offering it can defend to a clinical governance committee with peer reviewed trial evidencenot ChiroTouch
  • A university counselling service facing demand it cannot staff, using guided digital cognitive behavioural therapy as a first stepnot ChiroTouch
  • An employer that wants an evidence based clinical intervention rather than a wellbeing content librarynot ChiroTouch

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ChiroTouch

  • ChiroTouch does not publish specific pricing amounts on their website
  • Three tiers exist (Start, Grow, Scale) but prices are not displayed
  • Company directs customers to book a demo or call 800.852.1771 for pricing details
  • Optional add-ons (CT Pay, CT Billing Suite, CT SmartFit) have unknown pricing
  • All ChiroTouch plans include AI features and unlimited support but cost comparison requires direct contact

SilverCloud by Amwell

  • The evidence base is for the guided model, and organisations that deploy SilverCloud as unstaffed self service get the completion rates of unguided self help, which is not what the trials measured.
  • Supporter capacity is normally the buyer responsibility rather than part of the licence, so the real cost includes trained staff time that does not appear on the software quote.
  • Digital cognitive behavioural therapy has substantial dropout across all vendors, so a service planning capacity from enrolment numbers rather than completion numbers will overstate the throughput gained.
  • It is now sold as part of the Amwell portfolio, and Amwell has restructured its product lines since acquiring SilverCloud, so buyers should ask how SilverCloud is positioned within the Amwell Converge platform and whether it can still be bought standalone.
  • Guided digital cognitive behavioural therapy is a step two intervention and does not serve moderate to severe presentations, so a service that buys it without a funded escalation pathway simply relocates the queue.

Pricing, plan by plan

ChiroTouch

$75/month
  • Essentials$75/month
    • Scheduling
    • Charting
    • Billing

SilverCloud by Amwell

On request
  • SilverCloud by Amwell$undefined/year
    • Priced per member per month or per completed course depending on the buyer type
    • Supporter capacity is usually provided by the buyer, not included in the licence
    • Programme library scope affects the rate

Which should you pick?

Choose ChiroTouch if

  • You need practice management.
  • You work on Web, Desktop, Mobile.
  • You also want ehr.
ChiroTouch review

Choose SilverCloud by Amwell if

  • You need guided programmes.
  • You work on Web, iOS, Android.
  • You also want supporter review.
SilverCloud by Amwell review

Questions people ask

Is ChiroTouch or SilverCloud by Amwell better?
Neither clearly leads. ChiroTouch starts at $75/month and SilverCloud by Amwell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ChiroTouch or SilverCloud by Amwell?
ChiroTouch starts at $75/month and SilverCloud by Amwell at On request.
Does ChiroTouch or SilverCloud by Amwell run on more platforms?
ChiroTouch runs on Web, Desktop, Mobile. SilverCloud by Amwell runs on Web, iOS, Android.
What is ChiroTouch best used for?
ChiroTouch is most often used for practice management and ehr for chiropractic clinics, charting visits, scheduling patients and running front desk workflows, insurance billing, claims submission and patient payment collection. Of those, practice management and ehr for chiropractic clinics and charting visits, scheduling patients and running front desk workflows are not what SilverCloud by Amwell is typically brought in for.
What can ChiroTouch do that SilverCloud by Amwell cannot?
ChiroTouch covers Practice Management, EHR, Scheduling, Billing. SilverCloud by Amwell covers Guided programmes, Supporter review, Symptom measurement, Clinician dashboard.

Answered from the vendors’ own pages

ChiroTouch: How much does ChiroTouch cost?

ChiroTouch does not publish pricing on their website. The company offers three tiers (Start, Grow, Scale), each with progressively more AI features, but pricing requires booking a demo or calling 800.852.1771 to speak with sales.

Source
SilverCloud by Amwell: Is SilverCloud still available under its own name?

Yes. It is marketed as SilverCloud by Amwell and has its own product pages and NHS partnership, though contracting runs through Amwell.

ChiroTouch: What are the differences between ChiroTouch plans?

ChiroTouch Start is for efficient daily operations; ChiroTouch Grow (most popular) adds AI Scribe and multi-location support; ChiroTouch Scale adds AI Review Responder, AI Translator, and lead management. All plans include AI core features, guided onboarding, and unlimited support, but pricing requires direct contact.

Source
SilverCloud by Amwell: What evidence supports it?

It has been evaluated in independently led randomised controlled trials, including a National Institute of Mental Health funded study published in Nature Human Behaviour in 2026 examining prevalence of mental disorders over two years at scale.

ChiroTouch: Are there add-ons available for ChiroTouch?

Yes, ChiroTouch offers optional add-ons including CT Pay (payment processing), CT Billing Suite (insurance billing), and CT SmartFit (exercise programs). Pricing for these add-ons is not disclosed and requires contacting ChiroTouch directly.

Source
SilverCloud by Amwell: Do we need to provide the supporters?

In most deployments, yes. The guided model requires trained supporter time, and that staffing is usually the buyer responsibility rather than included in the licence.

SilverCloud by Amwell: Is it suitable for severe presentations?

No. It is a step two style intervention for mild to moderate presentations, and it needs a funded escalation pathway for anything more severe.

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