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Software · head to head

Owner.com vs TouchBistro

Owner.com logo

Owner.com

Software

Digital storefront for restaurants

From
On request
Rated
-
Full reviewWebsite
TouchBistro logo

TouchBistro

Software

All-in-one POS built for restaurants

From
$69/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Owner.com the $249 per month Flexible plan adds a 5 percent restaurant fee on every order, so cost rises with sales volume; TouchBistro requires annual contracts with no monthly billing option
  • They diverge on capability: Owner.com covers Website builder, TouchBistro covers iPad POS.

Where they differ

Only the attributes on which Owner.com and TouchBistro actually diverge.

Attributes where Owner.com and TouchBistro differ
AttributeOwner.comTouchBistro
Starting priceOn request$69/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidiPad
Founded20192010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Owner.com

  • Website builder
  • Online ordering
  • Marketing automation
  • Customer database
  • Loyalty program
  • Delivery integration
  • DoorDash Drive
  • Google

Only in TouchBistro

  • iPad POS
  • Table management
  • Menu management
  • Staff scheduling
  • Inventory tracking
  • Customer relationship management
  • QuickBooks
  • Xero

Both cover

  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Owner.com

  • Commission free online ordering direct from a restaurant's own websitenot TouchBistro
  • Branded restaurant mobile app and loyalty programmenot TouchBistro
  • Automated email and SMS marketing to a restaurant's own customer listnot TouchBistro
  • Taking catering orders directly rather than through delivery marketplacesnot TouchBistro

TouchBistro

  • Point of Salenot Owner.com
  • Order Managementnot Owner.com
  • Inventory Controlnot Owner.com
  • Staff Schedulingnot Owner.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Owner.com

  • The $249 per month Flexible plan adds a 5 percent restaurant fee on every order, so cost rises with sales volume
  • Avoiding the per order fee requires the Flat Rate plan at $499 per month
  • Guests are charged a 5 percent order support fee on top of the restaurant's own costs
  • Multi location operators are quoted special rates that are not published

TouchBistro

  • Requires annual contracts with no monthly billing option
  • Add-on pricing for features like online ordering, reservations, loyalty programs is not transparent and requires custom quotes
  • Limited to iPad hardware, reducing flexibility compared to multi-device systems like Lightspeed or Clover
  • Mandatory use of TouchBistro Payments for new customers reduces payment processor options

Pricing, plan by plan

Owner.com

On request
  • StarterFree
    • Website
    • Online ordering
    • 2.5% transaction fee
  • Pro$299/month
    • Lower fees
    • Marketing

TouchBistro

$69/month

No published plan breakdown. See the TouchBistro review.

Which should you pick?

Choose Owner.com if

  • You need website builder.
  • You work on Web, Ios, Android.
  • You also want online ordering.
Owner.com review

Choose TouchBistro if

  • You need ipad pos.
  • You work on iPad.
  • You also want table management.
TouchBistro review

Questions people ask

Is Owner.com or TouchBistro better?
Neither clearly leads. Owner.com starts at On request and TouchBistro at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Owner.com or TouchBistro?
Owner.com starts at On request and TouchBistro at $69/month.
Does Owner.com or TouchBistro run on more platforms?
Owner.com runs on Web, Ios, Android. TouchBistro runs on iPad.
What is Owner.com best used for?
Owner.com is most often used for commission free online ordering direct from a restaurant's own website, branded restaurant mobile app and loyalty programme, automated email and sms marketing to a restaurant's own customer list, taking catering orders directly rather than through delivery marketplaces. Of those, commission free online ordering direct from a restaurant's own website and branded restaurant mobile app and loyalty programme are not what TouchBistro is typically brought in for.
What can Owner.com do that TouchBistro cannot?
Owner.com covers Website builder, Online ordering, Marketing automation, Customer database. TouchBistro covers iPad POS, Table management, Menu management, Staff scheduling. Both handle Ios support.

Answered from the vendors’ own pages

TouchBistro: Can TouchBistro process payments offline?

Yes. TouchBistro has offline payment capabilities where you can accept payments and store credit card information when offline, with transactions processing once Internet is restored. However, you cannot dip or tap the card in offline mode; you must swipe instead.

Source
TouchBistro: Can I integrate TouchBistro with DoorDash or Uber Eats?

Yes. TouchBistro integrates with delivery platforms through Deliverect and UrbanPiper, which aggregate orders from DoorDash, Uber Eats, and other services directly into your TouchBistro POS, eliminating manual order entry.

Source
TouchBistro: What are the minimum hardware requirements for TouchBistro?

TouchBistro runs on Apple iPads and works with compatible printers, cash drawers, and payment terminals. The system leverages iPad hardware you may already own, potentially reducing initial hardware costs compared to dedicated POS systems.

Source
TouchBistro: Do I have to sign a long-term contract with TouchBistro?

Yes. All TouchBistro plans require annual contracts, and the system requires TouchBistro Payments (powered by Chase) for payment processing on all new customer accounts.

Source
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Related pages

More on Owner.com

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