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Software · head to head

BentoBox vs TouchBistro

B

BentoBox

Software

Restaurant websites and marketing platform

From
$99/month
Rated
-
Full reviewWebsite
TouchBistro logo

TouchBistro

Software

All-in-one POS built for restaurants

From
$69/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BentoBox bentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers; TouchBistro requires annual contracts with no monthly billing option
  • They diverge on capability: BentoBox covers Website builder, TouchBistro covers iPad POS.

Where they differ

Only the attributes on which BentoBox and TouchBistro actually diverge.

Attributes where BentoBox and TouchBistro differ
AttributeBentoBoxTouchBistro
Starting price$99/month$69/month
Pricing modelsubscriptionUnknown
PlatformsWebiPad
Founded20132010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BentoBox

  • Website builder
  • Online ordering
  • Email marketing
  • Gift cards
  • Catering
  • Event management
  • OpenTable
  • Resy

Only in TouchBistro

  • iPad POS
  • Table management
  • Menu management
  • Staff scheduling
  • Inventory tracking
  • Customer relationship management
  • QuickBooks
  • Xero

What people use each for

The jobs each tool is most often brought in to do.

BentoBox

  • Restaurant websites with integrated online orderingnot TouchBistro
  • Gift cards, events and catering enquiries from a restaurant's own sitenot TouchBistro
  • Marketing and customer data capture for restaurants on Clover POSnot TouchBistro

TouchBistro

  • Point of Salenot BentoBox
  • Order Managementnot BentoBox
  • Inventory Controlnot BentoBox
  • Staff Schedulingnot BentoBox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BentoBox

  • BentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers
  • The pricing page publishes no plan price, setup fee, online ordering commission or contract length
  • Existing customers wanting to add services are directed to a customer success manager or an email address rather than a self serve price

TouchBistro

  • Requires annual contracts with no monthly billing option
  • Add-on pricing for features like online ordering, reservations, loyalty programs is not transparent and requires custom quotes
  • Limited to iPad hardware, reducing flexibility compared to multi-device systems like Lightspeed or Clover
  • Mandatory use of TouchBistro Payments for new customers reduces payment processor options

Pricing, plan by plan

BentoBox

$99/month
  • Starter$99/month
    • Website
    • Basic features
  • Essential$199/month
    • Online ordering
    • Marketing
  • Pro$399/month
    • Full features
    • Catering

TouchBistro

$69/month

No published plan breakdown. See the TouchBistro review.

Which should you pick?

Choose BentoBox if

  • You need website builder.
  • You also want online ordering.
BentoBox review

Choose TouchBistro if

  • You need ipad pos.
  • You work on iPad.
  • You also want table management.
TouchBistro review

Questions people ask

Is BentoBox or TouchBistro better?
Neither clearly leads. BentoBox starts at $99/month and TouchBistro at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BentoBox or TouchBistro?
BentoBox starts at $99/month and TouchBistro at $69/month.
Does BentoBox or TouchBistro run on more platforms?
BentoBox runs on Web. TouchBistro runs on iPad.
What is BentoBox best used for?
BentoBox is most often used for restaurant websites with integrated online ordering, gift cards, events and catering enquiries from a restaurant's own site, marketing and customer data capture for restaurants on clover pos. Of those, restaurant websites with integrated online ordering and gift cards, events and catering enquiries from a restaurant's own site are not what TouchBistro is typically brought in for.
What can BentoBox do that TouchBistro cannot?
BentoBox covers Website builder, Online ordering, Email marketing, Gift cards. TouchBistro covers iPad POS, Table management, Menu management, Staff scheduling.

Answered from the vendors’ own pages

TouchBistro: Can TouchBistro process payments offline?

Yes. TouchBistro has offline payment capabilities where you can accept payments and store credit card information when offline, with transactions processing once Internet is restored. However, you cannot dip or tap the card in offline mode; you must swipe instead.

Source
TouchBistro: Can I integrate TouchBistro with DoorDash or Uber Eats?

Yes. TouchBistro integrates with delivery platforms through Deliverect and UrbanPiper, which aggregate orders from DoorDash, Uber Eats, and other services directly into your TouchBistro POS, eliminating manual order entry.

Source
TouchBistro: What are the minimum hardware requirements for TouchBistro?

TouchBistro runs on Apple iPads and works with compatible printers, cash drawers, and payment terminals. The system leverages iPad hardware you may already own, potentially reducing initial hardware costs compared to dedicated POS systems.

Source
TouchBistro: Do I have to sign a long-term contract with TouchBistro?

Yes. All TouchBistro plans require annual contracts, and the system requires TouchBistro Payments (powered by Chase) for payment processing on all new customer accounts.

Source
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