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Government · head to head

Rock Solid vs SeeClickFix

Rock Solid logo

Rock Solid

Government

Parks and Recreation Management

From
$350/month
Rated
-
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Rock Solid covers Program Registration, SeeClickFix covers Issue Reporting.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Rock Solid and SeeClickFix actually diverge.

Attributes where Rock Solid and SeeClickFix differ
AttributeRock SolidSeeClickFix
Starting price$350/month$300/month
Founded20012008

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rock Solid

  • Program Registration
  • Facility Scheduling
  • Membership Management
  • Payment Processing
  • Reporting & Analytics
  • Payment Gateways
  • QuickBooks
  • Marketing Tools

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Rock Solid

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

SeeClickFix

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rock Solid

Nothing recorded yet. See the Rock Solid review.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

Rock Solid

$350/month
  • Recreation Management$350/month
    • Program Registration
    • Facility Scheduling
    • Payment Processing

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose Rock Solid if

  • You need program registration.
  • You work on Web, Ios, Android.
  • You also want facility scheduling.
Rock Solid review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is Rock Solid or SeeClickFix better?
Neither clearly leads. Rock Solid starts at $350/month and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rock Solid or SeeClickFix?
Rock Solid starts at $350/month and SeeClickFix at $300/month.
Does Rock Solid or SeeClickFix run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Rock Solid best used for?
Rock Solid is most often used for citizen services, records management, public safety, civic engagement.
What can Rock Solid do that SeeClickFix cannot?
Rock Solid covers Program Registration, Facility Scheduling, Membership Management, Payment Processing. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. Both handle Web support, Ios support, Android support.
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