Softwr

Government & Public Sector · head to head

CKAN vs SeeClickFix

CKAN logo

CKAN

Government & Public Sector

Open Source Data Portal Platform

From
Free
Rated
-
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Government & Public Sector

311 Citizen Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Only CKAN has a free tier, so it costs nothing to try first.
  • Each has a real cost: CKAN the package install path requires Ubuntu 20.04 or 22.04 64-bit specifically; other operating systems must use the source install; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • They diverge on capability: CKAN covers Dataset Management, SeeClickFix covers Issue Reporting.

Where they differ

Only the attributes on which CKAN and SeeClickFix actually diverge.

Attributes where CKAN and SeeClickFix differ
AttributeCKANSeeClickFix
Starting priceFree$300/month
Pricing modelfreesubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android
Founded20062008

Identical on both: user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CKAN

  • Dataset Management
  • Data Harvesting
  • API Access
  • Visualization
  • Extensions
  • DataPusher
  • Harvester
  • Third-party Tools

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CKAN

  • Publishing open government datasets in a searchable public data portalnot SeeClickFix
  • Self-hosting a data catalogue with harvesting and an APInot SeeClickFix

SeeClickFix

  • Citizen Servicesnot CKAN
  • Records Managementnot CKAN
  • Public Safetynot CKAN
  • Civic Engagementnot CKAN

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CKAN

  • The package install path requires Ubuntu 20.04 or 22.04 64-bit specifically; other operating systems must use the source install
  • Only Solr 9 and Solr 8 are supported, and from CKAN 2.10 they are the only Solr versions supported at all
  • A working deployment requires PostgreSQL, Solr, Redis, nginx, supervisor and uWSGI to be installed and maintained separately
  • Python 3.10 or later is required

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

CKAN

Free
  • Open SourceFree
    • Data Management
    • API Access
    • Visualization

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose CKAN if

  • You need dataset management.
  • You want to start without paying.
  • You also want data harvesting.
CKAN review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is CKAN or SeeClickFix better?
Neither clearly leads. CKAN starts at Free and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CKAN or SeeClickFix?
CKAN has a free tier; the other does not. Paid plans start at Free for CKAN and $300/month for SeeClickFix.
Does CKAN or SeeClickFix run on more platforms?
CKAN runs on Web. SeeClickFix runs on Web, Ios, Android.
Can I use CKAN for free?
Yes. CKAN has a free tier, so you can try it without paying. SeeClickFix starts at $300/month.
What is CKAN best used for?
CKAN is most often used for publishing open government datasets in a searchable public data portal, self-hosting a data catalogue with harvesting and an api. Of those, publishing open government datasets in a searchable public data portal and self-hosting a data catalogue with harvesting and an api are not what SeeClickFix is typically brought in for.
What can CKAN do that SeeClickFix cannot?
CKAN covers Dataset Management, Data Harvesting, API Access, Visualization. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. Both handle Web support.
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