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Government · head to head

NextRequest vs Rock Solid

NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Rated
-
Full reviewWebsite
Rock Solid logo

Rock Solid

Government

Parks and Recreation Management

From
$350/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: NextRequest covers Request Intake, Rock Solid covers Program Registration.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which NextRequest and Rock Solid actually diverge.

Attributes where NextRequest and Rock Solid differ
AttributeNextRequestRock Solid
Starting price$300/month$350/month
PlatformsWebWeb, Ios, Android
Founded20152001

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

Only in Rock Solid

  • Program Registration
  • Facility Scheduling
  • Membership Management
  • Payment Processing
  • Reporting & Analytics
  • Payment Gateways
  • QuickBooks
  • Marketing Tools

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

NextRequest

  • Receiving and routing public records and FOIA requestsnot Rock Solid
  • Tracking request status and statutory deadlines centrallynot Rock Solid
  • Redacting documents before release with RapidReviewnot Rock Solid
  • Invoicing and collecting payment for records requestsnot Rock Solid
  • Publishing a public-facing request portal for residentsnot Rock Solid

Rock Solid

  • Citizen Servicesnot NextRequest
  • Records Managementnot NextRequest
  • Public Safetynot NextRequest
  • Civic Engagementnot NextRequest

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Rock Solid

Nothing recorded yet. See the Rock Solid review.

Pricing, plan by plan

NextRequest

$300/month
  • Standard$300/month
    • Request Management
    • Document Redaction
    • Public Portal

Rock Solid

$350/month
  • Recreation Management$350/month
    • Program Registration
    • Facility Scheduling
    • Payment Processing

Which should you pick?

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Choose Rock Solid if

  • You need program registration.
  • You work on Web, Ios, Android.
  • You also want facility scheduling.
Rock Solid review

Questions people ask

Is NextRequest or Rock Solid better?
Neither clearly leads. NextRequest starts at $300/month and Rock Solid at $350/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NextRequest or Rock Solid?
NextRequest starts at $300/month and Rock Solid at $350/month.
Does NextRequest or Rock Solid run on more platforms?
NextRequest runs on Web. Rock Solid runs on Web, Ios, Android.
What is NextRequest best used for?
NextRequest is most often used for receiving and routing public records and foia requests, tracking request status and statutory deadlines centrally, redacting documents before release with rapidreview, invoicing and collecting payment for records requests. Of those, receiving and routing public records and foia requests and tracking request status and statutory deadlines centrally are not what Rock Solid is typically brought in for.
What can NextRequest do that Rock Solid cannot?
NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. Rock Solid covers Program Registration, Facility Scheduling, Membership Management, Payment Processing. Both handle Web support.

Answered from the vendors’ own pages

NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

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