Software · head to head
Laserfiche vs Rock Solid
The short version
- They diverge on capability: Laserfiche covers Document Capture, Rock Solid covers Program Registration.
Where they differ
Only the attributes on which Laserfiche and Rock Solid actually diverge.
| Attribute | Laserfiche | Rock Solid |
|---|---|---|
| Starting price | $50/month | $350/month |
| Platforms | Web, Mobile, Windows, macOS, Linux | Web, Ios, Android |
| Founded | 1976 | 2001 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Laserfiche
- Document Capture
- Workflow Automation
- Records Management
- Electronic Forms
- Process Automation
- Microsoft Office
- SharePoint
- Salesforce
Only in Rock Solid
- Program Registration
- Facility Scheduling
- Membership Management
- Payment Processing
- Reporting & Analytics
- Payment Gateways
- QuickBooks
- Marketing Tools
Both cover
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Laserfiche
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
Rock Solid
- Citizen Services
- Records Management
- Public Safety
- Civic Engagement
Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Laserfiche
- Self-hosted deployment requires dedicated IT resources and infrastructure management
- Complex implementation often requires significant upfront customization
- High total cost of ownership for on-premises deployments due to infrastructure needs
Rock Solid
Nothing recorded yet. See the Rock Solid review.
Pricing, plan by plan
Laserfiche
$50/month- Cloud$50/month
- Document Management
- Workflow Automation
- Records Management
Rock Solid
$350/month- Recreation Management$350/month
- Program Registration
- Facility Scheduling
- Payment Processing
Which should you pick?
Choose Laserfiche if
- You need document capture.
- You work on Web, Mobile, Windows, macOS, Linux.
- You also want workflow automation.
Choose Rock Solid if
- You need program registration.
- You work on Web, Ios, Android.
- You also want facility scheduling.
Questions people ask
- Is Laserfiche or Rock Solid better?
- Neither clearly leads. Laserfiche starts at $50/month and Rock Solid at $350/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Laserfiche or Rock Solid?
- Laserfiche starts at $50/month and Rock Solid at $350/month.
- Does Laserfiche or Rock Solid run on more platforms?
- Laserfiche runs on Web, Mobile, Windows, macOS, Linux. Rock Solid runs on Web, Ios, Android.
- What is Laserfiche best used for?
- Laserfiche is most often used for citizen services, records management, public safety, civic engagement.
- What can Laserfiche do that Rock Solid cannot?
- Laserfiche covers Document Capture, Workflow Automation, Records Management, Electronic Forms. Rock Solid covers Program Registration, Facility Scheduling, Membership Management, Payment Processing. Both handle Web support, Ios support, Android support.
Answered from the vendors’ own pages
Laserfiche: Does Laserfiche offer both cloud and self-hosted options?
Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.
SourceLaserfiche: What does Laserfiche capture from documents?
Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.
SourceLaserfiche: Can Laserfiche track document workflows automatically?
Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.
SourceRelated pages
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