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Government · head to head

MyRec.com vs SeeClickFix

MyRec.com logo

MyRec.com

Government

Recreation management for small parks departments, priced on your annual revenue with no contract

From
On request
Rated
-
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • They diverge on capability: MyRec.com covers Revenue-based annual fee, SeeClickFix covers Issue Reporting.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which MyRec.com and SeeClickFix actually diverge.

Attributes where MyRec.com and SeeClickFix differ
AttributeMyRec.comSeeClickFix
Starting priceOn request$300/month
Pricing modelPer year by department annual revenuesubscription
PlatformsWebWeb, Ios, Android
FoundedUnknown2008

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MyRec.com

  • Revenue-based annual fee
  • Programme registration
  • Facility reservations
  • Point of sale
  • League scheduling
  • Everything included

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

MyRec.com

  • A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot SeeClickFix
  • A department that wants to choose its own payment processor rather than accept the software vendor ratenot SeeClickFix
  • Replacing a system that charges per module, where every new programme type triggered an upsellnot SeeClickFix
  • A department needing field permits and league scheduling without buying a facilities management suitenot SeeClickFix

SeeClickFix

  • Citizen Servicesnot MyRec.com
  • Records Managementnot MyRec.com
  • Public Safetynot MyRec.com
  • Civic Engagementnot MyRec.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MyRec.com

  • The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
  • Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
  • Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
  • The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

MyRec.com

On request
  • MyRec.com$undefined/year
    • Single annual fee calculated from department annual revenue
    • Third parties report entry around 2,850 to 3,445 USD per year
    • Site build, onboarding and training included

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose MyRec.com if

  • You need revenue-based annual fee.
  • You also want programme registration.
MyRec.com review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is MyRec.com or SeeClickFix better?
Neither clearly leads. MyRec.com starts at On request and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MyRec.com or SeeClickFix?
MyRec.com starts at On request and SeeClickFix at $300/month.
Does MyRec.com or SeeClickFix run on more platforms?
MyRec.com runs on Web. SeeClickFix runs on Web, Ios, Android.
What is MyRec.com best used for?
MyRec.com is most often used for a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet, a department that wants to choose its own payment processor rather than accept the software vendor rate, replacing a system that charges per module, where every new programme type triggered an upsell, a department needing field permits and league scheduling without buying a facilities management suite. Of those, a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet and a department that wants to choose its own payment processor rather than accept the software vendor rate are not what SeeClickFix is typically brought in for.
What can MyRec.com do that SeeClickFix cannot?
MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics.

Answered from the vendors’ own pages

MyRec.com: How is MyRec priced?

A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.

MyRec.com: Is there a setup fee?

No. Site build, onboarding and training are included in the annual fee.

MyRec.com: Are card fees included?

No. Credit card processing is separate and you arrange your own merchant account.

MyRec.com: Is there a contract?

No long-term contract is required, which is unusual in municipal software.

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