Softwr

Government & Public Sector · head to head

DocuWare vs Rock Solid

DocuWare logo

DocuWare

Government & Public Sector

Document Management and Workflow Automation

From
On request
Rated
-
Full reviewWebsite
Rock Solid logo

Rock Solid

Government & Public Sector

Parks and Recreation Management

From
$350/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: DocuWare covers Document Storage, Rock Solid covers Program Registration.

Where they differ

Only the attributes on which DocuWare and Rock Solid actually diverge.

Attributes where DocuWare and Rock Solid differ
AttributeDocuWareRock Solid
Starting priceOn request$350/month
Pricing modelUnknownsubscription
Founded19882001

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DocuWare

  • Document Storage
  • Intelligent Indexing
  • Workflow Automation
  • Mobile Access
  • Electronic Signatures
  • Microsoft 365
  • SAP
  • Desktop support

Only in Rock Solid

  • Program Registration
  • Facility Scheduling
  • Membership Management
  • Payment Processing
  • Reporting & Analytics
  • Payment Gateways
  • Marketing Tools

Both cover

  • QuickBooks
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

DocuWare

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Rock Solid

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DocuWare

  • Complex setup requiring significant IT effort before full functionality is achieved
  • Limited user interface customization restricting tailored workflows and branding
  • Performance slowdowns when processing large document volumes or handling many simultaneous users
  • Search requires exact matches and is case-sensitive, limiting usability
  • Limited offline access with mobile app offering reduced functionality
  • Integration challenges with major ERP platforms
  • Steep initial investment, particularly for migrating older systems

Rock Solid

Nothing recorded yet. See the Rock Solid review.

Pricing, plan by plan

DocuWare

On request

No published plan breakdown. See the DocuWare review.

Rock Solid

$350/month
  • Recreation Management$350/month
    • Program Registration
    • Facility Scheduling
    • Payment Processing

Which should you pick?

Choose DocuWare if

  • You need document storage.
  • You work on Web, iOS, Android.
  • You also want intelligent indexing.
DocuWare review

Choose Rock Solid if

  • You need program registration.
  • You work on Web, Ios, Android.
  • You also want facility scheduling.
Rock Solid review

Questions people ask

Is DocuWare or Rock Solid better?
Neither clearly leads. DocuWare starts at On request and Rock Solid at $350/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DocuWare or Rock Solid?
DocuWare starts at On request and Rock Solid at $350/month.
Does DocuWare or Rock Solid run on more platforms?
DocuWare runs on Web, iOS, Android. Rock Solid runs on Web, Ios, Android.
What is DocuWare best used for?
DocuWare is most often used for citizen services, records management, public safety, civic engagement.
What can DocuWare do that Rock Solid cannot?
DocuWare covers Document Storage, Intelligent Indexing, Workflow Automation, Mobile Access. Rock Solid covers Program Registration, Facility Scheduling, Membership Management, Payment Processing. Both handle QuickBooks, Web support, Ios support, Android support.

Answered from the vendors’ own pages

DocuWare: Is DocuWare available as cloud or on-premises?

DocuWare is available as both a cloud-based SaaS solution and as an on-premises deployment option.

Source
DocuWare: What platforms does DocuWare support?

DocuWare is available as a web-based platform accessible via browser, with mobile apps available on iOS and Android.

Source
DocuWare: Does DocuWare offer offline access?

DocuWare has limited offline access capabilities. The mobile app offers fewer features compared to the desktop version.

Source
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Related pages

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