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Software · head to head

Outreach vs RingCentral Video

Outreach logo

Outreach

Software

Sales execution platform for revenue teams

From
$100/month
Rated
-
Full reviewWebsite
RingCentral Video logo

RingCentral Video

Software

Connected cloud communications

From
$19.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Outreach pricing not transparent, requiring custom quotes for most implementations; RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • They diverge on capability: Outreach covers Sales engagement, RingCentral Video covers HD video conferencing.

Where they differ

Only the attributes on which Outreach and RingCentral Video actually diverge.

Attributes where Outreach and RingCentral Video differ
AttributeOutreachRingCentral Video
Starting price$100/month$19.99/month
PlatformsWebWeb, Windows, Macos, Ios, Android
Founded20141999

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Outreach

  • Sales engagement
  • Conversation intelligence
  • Revenue intelligence
  • Pipeline management
  • Analytics & reporting
  • Microsoft Dynamics
  • LinkedIn
  • Zoom

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Screen sharing
  • Virtual backgrounds
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls

Both cover

  • Salesforce
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Outreach

  • Sales outreachnot RingCentral Video
  • Pipeline managementnot RingCentral Video
  • Revenue forecastingnot RingCentral Video
  • Team performancenot RingCentral Video

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot Outreach
  • Replacing on-premise PBX hardware for distributed teamsnot Outreach

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Outreach

  • Pricing not transparent, requiring custom quotes for most implementations
  • Complex setup requiring deep Salesforce configuration and customization
  • Primarily designed for enterprise SDR and sales teams, less suitable for small businesses

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

Pricing, plan by plan

Outreach

$100/month
  • Standard$100/month
    • Email sequencing
    • Task management
    • Basic analytics
  • ProfessionalFree
    • All Standard features
    • Conversation intelligence
    • Advanced analytics
  • EnterpriseFree
    • All Professional features
    • Revenue intelligence
    • Custom integrations

RingCentral Video

$19.99/month
  • Essentials$19.99/month
    • Video meetings
    • Phone service
    • Text messaging
  • Standard$27.99/month
    • Everything in Essentials
    • Advanced meeting controls
    • Call recording
  • Premium$34.99/month
    • Everything in Standard
    • Advanced security features
    • Compliance recording
  • Enterprise$undefined/month
    • Unlimited everything
    • Custom deployment
    • Dedicated account manager

Which should you pick?

Choose Outreach if

  • You need sales engagement.
  • You also want conversation intelligence.
Outreach review

Choose RingCentral Video if

  • You need hd video conferencing.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.
RingCentral Video review

Questions people ask

Is Outreach or RingCentral Video better?
Neither clearly leads. Outreach starts at $100/month and RingCentral Video at $19.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Outreach or RingCentral Video?
Outreach starts at $100/month and RingCentral Video at $19.99/month.
Does Outreach or RingCentral Video run on more platforms?
Outreach runs on Web. RingCentral Video runs on Web, Windows, Macos, Ios, Android.
What is Outreach best used for?
Outreach is most often used for sales outreach, pipeline management, revenue forecasting, team performance. Of those, sales outreach and pipeline management are not what RingCentral Video is typically brought in for.
What can Outreach do that RingCentral Video cannot?
Outreach covers Sales engagement, Conversation intelligence, Revenue intelligence, Pipeline management. RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds. Both handle Salesforce, Slack.

Answered from the vendors’ own pages

Outreach: What channels does Outreach support for sales engagement?

Outreach enables outreach across email, phone calls, SMS, and social media with multi-channel sequencing and automated cadences.

Source
Outreach: Does Outreach integrate with Salesforce?

Yes, Outreach deeply integrates with Salesforce to automatically log emails, calls, and tasks back to CRM records, keeping both platforms synchronized.

Source
Outreach: Can Outreach sync with calendar systems?

Yes, Outreach syncs calendar events to Salesforce as Events records, supporting two-way synchronization between Outreach meetings and Salesforce Events.

Source
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Related pages

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