Software · head to head
Cloze vs RingCentral Video
The short version
- Each has a real cost: Cloze four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity; RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
- They diverge on capability: Cloze covers Contact management, RingCentral Video covers HD video conferencing.
Where they differ
Only the attributes on which Cloze and RingCentral Video actually diverge.
| Attribute | Cloze | RingCentral Video |
|---|---|---|
| Starting price | $50/month | $19.99/month |
| Platforms | Web, Ios, Android | Web, Windows, Macos, Ios, Android |
| Founded | 2012 | 1999 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Cloze
- Contact management
- Communication history
- Relationship insights
- Task management
- Integration aggregation
- Gmail
Only in RingCentral Video
- HD video conferencing
- Voice and video calling
- Screen sharing
- Virtual backgrounds
- Recording and transcription
- Chat and messaging
- Calendar integration
- Meeting attendee controls
Both cover
- Outlook
What people use each for
The jobs each tool is most often brought in to do.
Cloze
- CRM that builds contact records automatically from email and calendarnot RingCentral Video
- Tracking relationships and follow ups without manual data entrynot RingCentral Video
RingCentral Video
- Cloud business phone system with video meetings and team messagingnot Cloze
- Replacing on-premise PBX hardware for distributed teamsnot Cloze
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cloze
- Four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
- Campaign automation, marketing mail and generative AI require the Business Platinum plan at $42 per user per month
- Lead routing, sub team hierarchies and enterprise controls are Platinum only
- Even the Business Gold plan at $29 per user excludes the matching engine and lead capture
- The concierge service is an add on at $20 per user per month with a $500 monthly minimum
- Every published rate assumes annual billing
RingCentral Video
- Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
- The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
- Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
- Phone rental is available only with a multi-year contract
- Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
- A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
- The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
- Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
- The advertised savings of up to 33% require paying annually
Pricing, plan by plan
Cloze
$50/month- Professional$50/month
- Contact management
- Communication history
- Insights
- Team$100/month
- Everything in Professional
- Team collaboration
- Advanced analytics
RingCentral Video
$19.99/month- Essentials$19.99/month
- Video meetings
- Phone service
- Text messaging
- Standard$27.99/month
- Everything in Essentials
- Advanced meeting controls
- Call recording
- Premium$34.99/month
- Everything in Standard
- Advanced security features
- Compliance recording
- Enterprise$undefined/month
- Unlimited everything
- Custom deployment
- Dedicated account manager
Which should you pick?
Choose Cloze if
- You need contact management.
- You work on Web, Ios, Android.
- You also want communication history.
Choose RingCentral Video if
- You need hd video conferencing.
- You work on Web, Windows, Macos, Ios, Android.
- You also want voice and video calling.
Questions people ask
- Is Cloze or RingCentral Video better?
- Neither clearly leads. Cloze starts at $50/month and RingCentral Video at $19.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cloze or RingCentral Video?
- Cloze starts at $50/month and RingCentral Video at $19.99/month.
- Does Cloze or RingCentral Video run on more platforms?
- Cloze runs on Web, Ios, Android. RingCentral Video runs on Web, Windows, Macos, Ios, Android.
- What is Cloze best used for?
- Cloze is most often used for crm that builds contact records automatically from email and calendar, tracking relationships and follow ups without manual data entry. Of those, crm that builds contact records automatically from email and calendar and tracking relationships and follow ups without manual data entry are not what RingCentral Video is typically brought in for.
- What can Cloze do that RingCentral Video cannot?
- Cloze covers Contact management, Communication history, Relationship insights, Task management. RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds. Both handle Outlook.
Related pages
More on RingCentral Video
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