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Cybersecurity · head to head

Diligent vs Veriff

Diligent logo

Diligent

Cybersecurity

Board management and enterprise GRC platform assembled from Galvanize, Steele and Diligent Boards

From
On request
Rated
-
Veriff logo

Veriff

Cybersecurity

Document and biometric identity verification with published per-check pricing

From
$0.8/verification
Rated
-

The short version

  • Each has a real cost: Diligent the platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.; Veriff you pay per verification attempt, not per verified customer, so a confusing capture flow or poor lighting on mobile makes you pay two or three times for one onboarding.
  • They diverge on capability: Diligent covers Diligent Boards, Veriff covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Diligent and Veriff actually diverge.

Attributes where Diligent and Veriff differ
AttributeDiligentVeriff
Starting priceOn request$0.8/verification
Pricing modelquotePer verification
PlatformsWeb, iOS, Android, WindowsWeb, iOS, Android, API

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Diligent

  • Diligent Boards
  • Entity management
  • Audit and analytics
  • Risk management
  • Third-party risk
  • Ethics and compliance
  • ESG and sustainability
  • Market intelligence

Only in Veriff

  • Document verification
  • Biometric liveness
  • Hybrid review
  • Screening add-ons
  • Ongoing monitoring
  • Age estimation

What people use each for

The jobs each tool is most often brought in to do.

Diligent

  • A listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance systemnot Veriff
  • An internal audit function moving from sampling to full-population transaction testing using the ACL heritage analytics enginenot Veriff
  • A regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement findingnot Veriff
  • A group needing sustainability disclosure data collected with the same audit trail and controls as financial reportingnot Veriff

Veriff

  • A crypto exchange that needs a published rate to model unit economics before committing to a KYC vendornot Diligent
  • A marketplace verifying sellers in dozens of countries where a single document library matters more than depth in one marketnot Diligent
  • A mobility platform running age and licence checks at signup with volumes too small for an enterprise contractnot Diligent
  • A regulated firm wanting automated decisions by default but human review on borderline cases, priced explicitlynot Diligent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Diligent

  • The platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.
  • Pricing is unpublished and consistently at the top of the market, and organisations that need only one capability, a board portal or an audit analytics tool, generally pay less and get more from a specialist.
  • Renewal leverage is weak once the board portal is embedded, because directors are the least willing user group to be migrated and that dependency is well understood by the vendor at renewal time.
  • The analytics engine expects real data skills, and audit teams without an analytics-capable member typically use a fraction of what they licensed while paying for all of it.
  • Module-by-module implementation means the promised single view of governance and risk usually arrives years after the first purchase, if the later modules are ever funded.

Veriff

  • You pay per verification attempt, not per verified customer, so a confusing capture flow or poor lighting on mobile makes you pay two or three times for one onboarding.
  • The headline $0.80 covers the document and selfie check only; adding PEP and sanctions screening at $0.64 nearly doubles the per-check cost, which is the number regulated buyers actually need.
  • Monthly minimums of $49 and $99 are low but real, so a product with seasonal signup patterns pays in quiet months.
  • Automated decision quality varies sharply by document type and issuing country, so a strong global average conceals weak performance in specific markets you may depend on.
  • Standard data retention is short and extending it to two years is a $0.30 per verification add-on, which matters because most financial regulators require records for five years or more.

Pricing, plan by plan

Diligent

On request
  • Diligent One Platform$undefined/year
    • Quoted by module and user count
    • Board portal seats priced separately from GRC modules
    • Annual subscription, commonly multi-year

Veriff

$0.8/verification
  • Essential$0.8/verification
    • Fully automated decisions
    • $49 per month minimum
    • Documents from 230+ countries
  • Plus$1.39/verification
    • Hybrid automation with human review
    • $99 per month minimum
    • Enhanced fraud prevention for regulated industries
  • Enterprise$undefined/year
    • Volume pricing negotiated
    • Dedicated support and custom SLAs
    • Custom data retention and residency terms

Which should you pick?

Choose Diligent if

  • You need diligent boards.
  • You work on Web, iOS, Android, Windows.
  • You also want entity management.

Choose Veriff if

  • You need document verification.
  • You work on Web, iOS, Android, API.
  • You also want biometric liveness.

Questions people ask

Is Diligent or Veriff better?
Neither clearly leads. Diligent starts at On request and Veriff at $0.8/verification, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Diligent or Veriff?
Diligent starts at On request and Veriff at $0.8/verification.
Does Diligent or Veriff run on more platforms?
Diligent runs on Web, iOS, Android, Windows. Veriff runs on Web, iOS, Android, API.
What is Diligent best used for?
Diligent is most often used for a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system, an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine, a regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement finding, a group needing sustainability disclosure data collected with the same audit trail and controls as financial reporting. Of those, a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system and an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine are not what Veriff is typically brought in for.
What can Diligent do that Veriff cannot?
Diligent covers Diligent Boards, Entity management, Audit and analytics, Risk management. Veriff covers Document verification, Biometric liveness, Hybrid review, Screening add-ons.

Answered from the vendors’ own pages

Diligent: Is Diligent One the same product as Galvanize?

It contains it. Diligent bought Galvanize, the ACL and Rsam merger, for around one billion dollars in April 2021, and its audit analytics and risk modules are that heritage rebranded into Diligent One.

Veriff: What does a verification actually cost?

$0.80 on Essential or $1.39 on Plus, before add-ons. Sanctions and PEP screening adds $0.64 and ongoing monitoring $0.09 per verification.

Diligent: What does Diligent cost?

Not published. It is quoted by module and user, and board portal seats are priced differently from GRC seats. Expect an annual or multi-year enterprise agreement.

Veriff: Are failed attempts charged?

Sessions are charged, so retries by the same user generally cost you again. Ask for the exact billing definition of a session before signing.

Diligent: Can you buy just the board portal?

Yes, Diligent Boards is sold on its own and is the most common entry point. The GRC modules are separate purchases.

Veriff: How long is data retained?

The default retention period is short and two-year extended retention is a paid add-on at $0.30 per verification, which is worth checking against your regulatory record-keeping obligations.

Diligent: Does it replace a SOC 2 automation tool?

No. Diligent is aimed at enterprise audit, risk and governance, not at automated evidence collection for security certifications.

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