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Travel · head to head

Redeam vs ThinkReservations

Redeam logo

Redeam

Travel

Channel management and ticket redemption connecting attractions to resellers

From
On request
Rated
-
Full reviewWebsite
ThinkReservations logo

ThinkReservations

Travel

Property management and booking system for North American inns, B&Bs and small hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Redeam pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.; ThinkReservations no pricing is published anywhere, so you cannot compare it against Cloudbeds or Little Hotelier without first sitting through a sales call and extracting a quote.
  • They diverge on capability: Redeam covers Reseller connectivity, ThinkReservations covers Reservation calendar.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Redeam and ThinkReservations actually diverge.

Attributes where Redeam and ThinkReservations differ
AttributeRedeamThinkReservations
PlatformsWeb, APIWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Redeam

  • Reseller connectivity
  • Ticket redemption
  • Reconciliation reporting
  • Rate and availability sync
  • Distribution API
  • Offline channel support

Only in ThinkReservations

  • Reservation calendar
  • Direct booking engine
  • Channel management
  • Integrated payments
  • Yield rules
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Redeam

  • An attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every monthnot ThinkReservations
  • A destination operator wanting one integration to reach many OTAs rather than building each connection separatelynot ThinkReservations
  • A gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which onenot ThinkReservations
  • A business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partnernot ThinkReservations

ThinkReservations

  • A fourteen room inn moving off a spreadsheet and a phone diary that needs breakfast counts and minimum stay rules handled nativelynot Redeam
  • A B&B selling gift certificates and packages that wants them redeemable in the same system that takes the bookingnot Redeam
  • An owner of three small New England properties wanting one login and consolidated occupancy reportingnot Redeam
  • A campground or cabin operator needing nightly and multi-night rules plus OTA distribution without buying a separate channel managernot Redeam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Redeam

  • Pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • It is not a booking engine, so you still pay for a reservation system alongside it and Redeam is an additional line rather than a replacement.
  • The value is proportional to the number of reseller relationships you have, so an operator with two OTA connections gains nothing over the channel manager in their existing platform.
  • Onboarding involves integrating both your reservation system and each partner, which is a project with dependencies on third parties you do not control.
  • The vendor is small relative to the OTAs it connects to, which means limited leverage when a major channel changes its API and connections need rework.

ThinkReservations

  • No pricing is published anywhere, so you cannot compare it against Cloudbeds or Little Hotelier without first sitting through a sales call and extracting a quote.
  • The product is built for North American operations, so European tax handling, guest registration requirements and local OTA mix are not supported and it is effectively unsellable outside the region.
  • There is no revenue management or dynamic pricing, so rates rely on manual seasonal and day of week rules that go stale unless someone actively maintains them.
  • Payment processing is bundled, which is convenient but means the effective card rate is negotiated inside a software deal rather than shopped separately, and operators rarely check it against a standalone merchant account.
  • There is no native point of sale, spa or restaurant module, so an inn with a dining room runs a second system and reconciles revenue by hand.

Pricing, plan by plan

Redeam

On request
  • Redeam$undefined/year
    • Reseller channel management
    • Ticket validation and redemption
    • Reconciliation reporting across partners

ThinkReservations

On request
  • ThinkReservations$undefined/month
    • Property management system
    • Direct booking engine
    • Channel management to major OTAs

Which should you pick?

Choose Redeam if

  • You need reseller connectivity.
  • You work on Web, API.
  • You also want ticket redemption.
Redeam review

Choose ThinkReservations if

  • You need reservation calendar.
  • You also want direct booking engine.
ThinkReservations review

Questions people ask

Is Redeam or ThinkReservations better?
Neither clearly leads. Redeam starts at On request and ThinkReservations at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Redeam or ThinkReservations?
Redeam starts at On request and ThinkReservations at On request.
Does Redeam or ThinkReservations run on more platforms?
Redeam runs on Web, API. ThinkReservations runs on Web.
What is Redeam best used for?
Redeam is most often used for an attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every month, a destination operator wanting one integration to reach many otas rather than building each connection separately, a gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which one, a business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partner. Of those, an attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every month and a destination operator wanting one integration to reach many otas rather than building each connection separately are not what ThinkReservations is typically brought in for.
What can Redeam do that ThinkReservations cannot?
Redeam covers Reseller connectivity, Ticket redemption, Reconciliation reporting, Rate and availability sync. ThinkReservations covers Reservation calendar, Direct booking engine, Channel management, Integrated payments.

Answered from the vendors’ own pages

Redeam: Is Redeam a booking system?

No. It is connectivity, redemption and reconciliation between your reservation system and your resellers.

ThinkReservations: How much does ThinkReservations cost?

It is not published. Pricing is quoted per property, generally scaled by room count, after a sales conversation.

Redeam: What does it cost?

Not published. Expect quoting by transaction volume or number of connections.

ThinkReservations: Is the channel manager an extra subscription?

No. OTA connectivity is part of the platform rather than a separately priced module, which is the main saving against a PMS plus channel manager pairing.

Redeam: Do I still need a booking platform?

Yes. Redeam sits alongside FareHarbor, Bokun or your own system rather than replacing it.

ThinkReservations: Does it work outside the United States?

In practice no. Tax, payments and support are built around North America.

Redeam: Does it handle offline resellers?

Yes, including pre-issued and paper vouchers from tour desks and agencies, which is the main reason operators buy it.

ThinkReservations: Can it handle more than one property?

Yes, small portfolios are supported, but it is designed for a handful of properties rather than dozens.

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