Travel · head to head
Little Hotelier vs Redeam
Little Hotelier
Travel
SiteMinder owned front desk and distribution system for properties under twenty rooms
- From
- On request
- Rated
- -
Redeam
Travel
Channel management and ticket redemption connecting attractions to resellers
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Little Hotelier the product is capped by design at small properties, so a hotel growing past roughly twenty rooms faces a migration rather than an upgrade, usually into SiteMinder plus a separate PMS.; Redeam pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
- They diverge on capability: Little Hotelier covers Simplified front desk, Redeam covers Reseller connectivity.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Little Hotelier and Redeam actually diverge.
| Attribute | Little Hotelier | Redeam |
|---|---|---|
| Platforms | Web, iOS, Android | Web, API |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Little Hotelier
- Simplified front desk
- Channel management
- Direct booking engine
- Payments
- Mobile app
- Guest communication
Only in Redeam
- Reseller connectivity
- Ticket redemption
- Reconciliation reporting
- Rate and availability sync
- Distribution API
- Offline channel support
What people use each for
The jobs each tool is most often brought in to do.
Little Hotelier
- A ten room guesthouse where the owner works reception and wants OTA sync without a separate channel manager contractnot Redeam
- A hostel needing reliable Booking.com and Hostelworld connectivity more than deep property management featuresnot Redeam
- A rural B and B replacing a spreadsheet and manual OTA extranet updatesnot Redeam
- A small property already comfortable with SiteMinder support and wanting one bill for distribution and front desknot Redeam
Redeam
- An attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every monthnot Little Hotelier
- A destination operator wanting one integration to reach many OTAs rather than building each connection separatelynot Little Hotelier
- A gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which onenot Little Hotelier
- A business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partnernot Little Hotelier
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Little Hotelier
- The product is capped by design at small properties, so a hotel growing past roughly twenty rooms faces a migration rather than an upgrade, usually into SiteMinder plus a separate PMS.
- Reporting is limited to basic occupancy and revenue summaries, which leaves owners exporting to a spreadsheet for anything an accountant or lender asks for.
- Rate and package logic is simple, so properties with seasonal packages, meal plans or complex tax handling end up adjusting rates manually.
- The non-distribution integration list is short, so accounting, door lock, POS or CRM tools outside the small supported set have to be handled by rekeying data.
- Pricing is banded by room count and paid monthly per property, so an operator with three small properties pays three subscriptions with no consolidated view worth the name.
Redeam
- Pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
- It is not a booking engine, so you still pay for a reservation system alongside it and Redeam is an additional line rather than a replacement.
- The value is proportional to the number of reseller relationships you have, so an operator with two OTA connections gains nothing over the channel manager in their existing platform.
- Onboarding involves integrating both your reservation system and each partner, which is a project with dependencies on third parties you do not control.
- The vendor is small relative to the OTAs it connects to, which means limited leverage when a major channel changes its API and connections need rework.
Pricing, plan by plan
Little Hotelier
On request- Little Hotelier$undefined/month
- Monthly subscription banded by number of rooms
- Booking engine and channel manager included
- Card processing charged per transaction
Redeam
On request- Redeam$undefined/year
- Reseller channel management
- Ticket validation and redemption
- Reconciliation reporting across partners
Which should you pick?
Choose Little Hotelier if
- You need simplified front desk.
- You work on Web, iOS, Android.
- You also want channel management.
Choose Redeam if
- You need reseller connectivity.
- You work on Web, API.
- You also want ticket redemption.
Questions people ask
- Is Little Hotelier or Redeam better?
- Neither clearly leads. Little Hotelier starts at On request and Redeam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Little Hotelier or Redeam?
- Little Hotelier starts at On request and Redeam at On request.
- Does Little Hotelier or Redeam run on more platforms?
- Little Hotelier runs on Web, iOS, Android. Redeam runs on Web, API.
- What is Little Hotelier best used for?
- Little Hotelier is most often used for a ten room guesthouse where the owner works reception and wants ota sync without a separate channel manager contract, a hostel needing reliable booking.com and hostelworld connectivity more than deep property management features, a rural b and b replacing a spreadsheet and manual ota extranet updates, a small property already comfortable with siteminder support and wanting one bill for distribution and front desk. Of those, a ten room guesthouse where the owner works reception and wants ota sync without a separate channel manager contract and a hostel needing reliable booking.com and hostelworld connectivity more than deep property management features are not what Redeam is typically brought in for.
- What can Little Hotelier do that Redeam cannot?
- Little Hotelier covers Simplified front desk, Channel management, Direct booking engine, Payments. Redeam covers Reseller connectivity, Ticket redemption, Reconciliation reporting, Rate and availability sync.
Answered from the vendors’ own pages
Little Hotelier: Who owns Little Hotelier?
SiteMinder. It is the small property product line of the same company that sells the SiteMinder channel manager.
Redeam: Is Redeam a booking system?
No. It is connectivity, redemption and reconciliation between your reservation system and your resellers.
Little Hotelier: What happens when the property outgrows it?
Most operators move to a fuller PMS and keep SiteMinder for distribution. Expect a data migration rather than a plan change.
Redeam: What does it cost?
Not published. Expect quoting by transaction volume or number of connections.
Little Hotelier: Does it include a channel manager?
Yes, built on the SiteMinder network, which is the main reason to choose it over other small property tools.
Redeam: Do I still need a booking platform?
Yes. Redeam sits alongside FareHarbor, Bokun or your own system rather than replacing it.
Little Hotelier: Can one login manage several properties?
Each property is a separate subscription and the multi-property view is thin, so operators of more than two or three properties usually look elsewhere.
Redeam: Does it handle offline resellers?
Yes, including pre-issued and paper vouchers from tour desks and agencies, which is the main reason operators buy it.
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