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Travel · head to head

Cloudbeds vs Redeam

Cloudbeds logo

Cloudbeds

Travel

Cloud-based hospitality management platform unifying PMS, channel management, and booking engine

From
On request
Rated
-
Full reviewWebsite
Redeam logo

Redeam

Travel

Channel management and ticket redemption connecting attractions to resellers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cloudbeds pricing requires custom quote; no published pricing tiers visible, making budgeting and comparison difficult; Redeam pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Cloudbeds and Redeam actually diverge.

Attributes where Cloudbeds and Redeam differ
AttributeCloudbedsRedeam
PlatformsWeb, iOS, Android, APIWeb, API

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cloudbeds

Nothing recorded that Redeam does not also cover.

Only in Redeam

  • Reseller connectivity
  • Ticket redemption
  • Reconciliation reporting
  • Rate and availability sync
  • Distribution API
  • Offline channel support

What people use each for

The jobs each tool is most often brought in to do.

Cloudbeds

  • Independent hotels and boutique hospitality businesses automating PMS and distributionnot Redeam
  • Vacation rental hosts (Airbnb, VRBO) consolidating multi-channel bookings and messagingnot Redeam
  • Hostels and backpacker accommodations using commission-free booking engine to reduce dependency on OTAsnot Redeam
  • Small-chain hospitality operators managing multiple properties from one interfacenot Redeam
  • Properties seeking revenue management and dynamic pricing without enterprise-level PMS costsnot Redeam
  • Hospitality businesses using AI-driven guest messaging and support automationnot Redeam

Redeam

  • An attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every monthnot Cloudbeds
  • A destination operator wanting one integration to reach many OTAs rather than building each connection separatelynot Cloudbeds
  • A gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which onenot Cloudbeds
  • A business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partnernot Cloudbeds

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cloudbeds

  • Pricing requires custom quote; no published pricing tiers visible, making budgeting and comparison difficult
  • Per-property pricing model means costs scale rapidly for multi-property management; portfolio growth increases operational expenses
  • Revenue Intelligence (AI pricing) locked behind premium tier; base offering lacks dynamic pricing automation
  • Limited offline functionality; properties with poor connectivity face operational challenges
  • Chatbot and messaging automation require configuration; setup complexity increases for non-technical operators

Redeam

  • Pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • It is not a booking engine, so you still pay for a reservation system alongside it and Redeam is an additional line rather than a replacement.
  • The value is proportional to the number of reseller relationships you have, so an operator with two OTA connections gains nothing over the channel manager in their existing platform.
  • Onboarding involves integrating both your reservation system and each partner, which is a project with dependencies on third parties you do not control.
  • The vendor is small relative to the OTAs it connects to, which means limited leverage when a major channel changes its API and connections need rework.

Pricing, plan by plan

Cloudbeds

On request

No published plan breakdown. See the Cloudbeds review.

Redeam

On request
  • Redeam$undefined/year
    • Reseller channel management
    • Ticket validation and redemption
    • Reconciliation reporting across partners

Which should you pick?

Choose Cloudbeds if

  • You work on Web, iOS, Android, API.
Cloudbeds review

Choose Redeam if

  • You need reseller connectivity.
  • You work on Web, API.
  • You also want ticket redemption.
Redeam review

Questions people ask

Is Cloudbeds or Redeam better?
Neither clearly leads. Cloudbeds starts at On request and Redeam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cloudbeds or Redeam?
Cloudbeds starts at On request and Redeam at On request.
Does Cloudbeds or Redeam run on more platforms?
Cloudbeds runs on Web, iOS, Android, API. Redeam runs on Web, API.
What is Cloudbeds best used for?
Cloudbeds is most often used for independent hotels and boutique hospitality businesses automating pms and distribution, vacation rental hosts (airbnb, vrbo) consolidating multi-channel bookings and messaging, hostels and backpacker accommodations using commission-free booking engine to reduce dependency on otas, small-chain hospitality operators managing multiple properties from one interface. Of those, independent hotels and boutique hospitality businesses automating pms and distribution and vacation rental hosts (airbnb, vrbo) consolidating multi-channel bookings and messaging are not what Redeam is typically brought in for.
What can Cloudbeds do that Redeam cannot?
Redeam covers Reseller connectivity, Ticket redemption, Reconciliation reporting, Rate and availability sync.

Answered from the vendors’ own pages

Cloudbeds: Does Cloudbeds have a commission-free booking engine?

Yes. Cloudbeds provides a commission-free booking engine allowing guests to reserve directly on the property website without OTA transaction fees. This reduces distribution costs compared to Booking.com and Airbnb.

Source
Redeam: Is Redeam a booking system?

No. It is connectivity, redemption and reconciliation between your reservation system and your resellers.

Cloudbeds: What channels does Cloudbeds distribute to?

Cloudbeds distributes to 450+ booking channels including Airbnb, Booking.com, Expedia, Agoda, and regional OTAs, all managed from one interface.

Source
Redeam: What does it cost?

Not published. Expect quoting by transaction volume or number of connections.

Cloudbeds: Does Cloudbeds provide revenue management?

Yes. Revenue Intelligence uses AI-powered demand forecasting (95% accuracy) to recommend dynamic pricing, maximising revenue per available room (RevPAR).

Source
Redeam: Do I still need a booking platform?

Yes. Redeam sits alongside FareHarbor, Bokun or your own system rather than replacing it.

Redeam: Does it handle offline resellers?

Yes, including pre-issued and paper vouchers from tour desks and agencies, which is the main reason operators buy it.

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