Travel · head to head
Clock PMS+ vs Protel
Clock PMS+
Travel
All-inclusive cloud hotel PMS priced on annual revenue rather than per room
- From
- €517/month
- Rated
- -
Protel
Travel
German hotel property management system, now owned and sold by Planet
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Clock PMS+ pricing on annual net revenue means a high-ADR boutique pays materially more than a budget property with the same room count, which is a bad deal for exactly the operators with the strongest performance.; Protel the vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.
- They diverge on capability: Clock PMS+ covers All-inclusive modules, Protel covers Front desk and reservations.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Clock PMS+ and Protel actually diverge.
| Attribute | Clock PMS+ | Protel |
|---|---|---|
| Starting price | €517/month | On request |
| Pricing model | Per month by annual net revenue and room count | quote |
| Platforms | Web, iOS, Android | Web, Windows, iOS, Android |
Identical on both: free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Clock PMS+
- All-inclusive modules
- Guest self service portal
- Events and banqueting
- Point of sale
- Channel connectivity
- Revenue-based tiering
Only in Protel
- Front desk and reservations
- Conference and banqueting
- Cloud and on-premise editions
- Integrated payments
- Interface catalogue
- Multi-property operation
- Night audit and reporting
- Tax-free shopping links
What people use each for
The jobs each tool is most often brought in to do.
Clock PMS+
- An independent hotel with a restaurant that wants POS posting to the folio without buying and integrating a second systemnot Protel
- A conference-heavy property needing banqueting and function space billing inside the PMSnot Protel
- A budget or low-ADR property that pays less under revenue-based tiering than it would under per room pricingnot Protel
- A hotel replacing an on-premise legacy system that wants online check-in included rather than as a paid add-onnot Protel
Protel
- A German or Austrian hotel needing fiscal and tax compliance handled natively rather than bolted onnot Clock PMS+
- A property with substantial conference and banqueting business that a rooms-only PMS cannot handlenot Clock PMS+
- An existing Protel on-premise site deciding whether to move to the cloud edition or change vendornot Clock PMS+
- A group wanting PMS and card acquiring from one supplier under a single contractnot Clock PMS+
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Clock PMS+
- Pricing on annual net revenue means a high-ADR boutique pays materially more than a budget property with the same room count, which is a bad deal for exactly the operators with the strongest performance.
- The onboarding fee of 1,650 to 3,900 euros is a real first-year cost that the monthly figure hides, and it applies before the system is producing any value.
- The all-inclusive claim has exceptions: OTA channel connections, extra rate mappings and private analytics are all charged separately on top.
- Contracts are annual with tier reassessment at year end, so a good trading year raises next year subscription automatically unless renegotiated.
- Market presence is concentrated in Europe and the vendor is small relative to Oracle or Mews, which means a thinner integration ecosystem and more dependence on the vendor for anything bespoke.
Protel
- The vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.
- The Protel name persists on the product but the corporate identity has moved to Planet, which makes contract, support and roadmap ownership harder to pin down than it looks from the product page.
- Hotels on the older on-premise edition face a migration to cloud that is a re-implementation rather than an upgrade, with the data and interface work that implies.
- Nothing about pricing is published, so a buyer cannot benchmark against Mews or Cloudbeds without a full sales process.
- Strength is concentrated in German-speaking Europe and the Middle East; support depth and partner ecosystem are noticeably thinner in North America and Asia Pacific.
Pricing, plan by plan
Clock PMS+
€517/month- Clock PMS+$517/month
- Example rate for a 40 room hotel with 1.9 million euros annual revenue
- Tier set by annual net revenue and room count
- PMS, booking engine, POS, messaging and online check-in included
- Add-ons$10/month
- OTA connections via RoomCloud at 10 euros per channel per month, maximum ten
- Extra 50 rate mappings at 50 euros per month
- Private analytics at 50 euros per month
Protel
On request- protel PMS by Planet$undefined/year
- Quoted per property, no published rate card
- Cloud and on-premise editions priced differently
- Payment processing rates negotiated alongside the software
Which should you pick?
Choose Clock PMS+ if
- You need all-inclusive modules.
- You work on Web, iOS, Android.
- You also want guest self service portal.
Choose Protel if
- You need front desk and reservations.
- You work on Web, Windows, iOS, Android.
- You also want conference and banqueting.
Questions people ask
- Is Clock PMS+ or Protel better?
- Neither clearly leads. Clock PMS+ starts at €517/month and Protel at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Clock PMS+ or Protel?
- Clock PMS+ starts at €517/month and Protel at On request.
- Does Clock PMS+ or Protel run on more platforms?
- Clock PMS+ runs on Web, iOS, Android. Protel runs on Web, Windows, iOS, Android.
- What is Clock PMS+ best used for?
- Clock PMS+ is most often used for an independent hotel with a restaurant that wants pos posting to the folio without buying and integrating a second system, a conference-heavy property needing banqueting and function space billing inside the pms, a budget or low-adr property that pays less under revenue-based tiering than it would under per room pricing, a hotel replacing an on-premise legacy system that wants online check-in included rather than as a paid add-on. Of those, an independent hotel with a restaurant that wants pos posting to the folio without buying and integrating a second system and a conference-heavy property needing banqueting and function space billing inside the pms are not what Protel is typically brought in for.
- What can Clock PMS+ do that Protel cannot?
- Clock PMS+ covers All-inclusive modules, Guest self service portal, Events and banqueting, Point of sale. Protel covers Front desk and reservations, Conference and banqueting, Cloud and on-premise editions, Integrated payments.
Answered from the vendors’ own pages
Clock PMS+: How is Clock PMS+ priced?
By tier, set from annual net revenue and room count. A 40 room hotel with 1.9 million euros of revenue sits around 517 euros a month.
Protel: Can you still buy Protel?
Yes. Planet acquired it in December 2021 and continues to sell it as protel PMS, though the corporate branding is Planet.
Clock PMS+: Is there a setup fee?
Yes, onboarding runs roughly 1,650 to 3,900 euros depending on plan.
Protel: Why does the payments ownership matter?
Because the vendor earns on your card volume. Evaluate the processing rate alongside the software price rather than treating them as separate decisions.
Clock PMS+: Is the channel manager included?
No. OTA connections come through RoomCloud at 10 euros per channel per month, up to ten channels.
Protel: Is the on-premise edition still supported?
It remains in the field with a large installed base, but new investment is directed at the cloud edition, so ask for an explicit support horizon in writing.
Clock PMS+: Does it include point of sale?
Yes, POS posting to the guest folio is in the base subscription, which is unusual at this price point.
Protel: Where is Protel strongest?
German-speaking Europe and the Middle East, where its interface catalogue and fiscal compliance are deepest.
Related pages
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