Travel · head to head
Protel vs WebRezPro
Protel
Travel
German hotel property management system, now owned and sold by Planet
- From
- On request
- Rated
- -
WebRezPro
Travel
Cloud property management system for independent hotels, hostels, campgrounds and marinas
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Protel the vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.; WebRezPro no pricing is published at all, so evaluating WebRezPro means a sales conversation before you can compare it against Cloudbeds or Little Hotelier on cost.
- They diverge on capability: Protel covers Front desk and reservations, WebRezPro covers Mixed inventory types.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Protel and WebRezPro actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Protel
- Front desk and reservations
- Conference and banqueting
- Cloud and on-premise editions
- Integrated payments
- Interface catalogue
- Multi-property operation
- Night audit and reporting
- Tax-free shopping links
Only in WebRezPro
- Mixed inventory types
- Commission-free booking engine
- Channel management
- Automated night audit
- Housekeeping and maintenance
- Group and travel agent handling
- Accounting export
- Guest communications
What people use each for
The jobs each tool is most often brought in to do.
Protel
- A German or Austrian hotel needing fiscal and tax compliance handled natively rather than bolted onnot WebRezPro
- A property with substantial conference and banqueting business that a rooms-only PMS cannot handlenot WebRezPro
- An existing Protel on-premise site deciding whether to move to the cloud edition or change vendornot WebRezPro
- A group wanting PMS and card acquiring from one supplier under a single contractnot WebRezPro
WebRezPro
- A lodge running both cabins and tent sites that needs one reservation grid rather than two systemsnot Protel
- A hostel selling dorm beds individually alongside private roomsnot Protel
- A seasonal RV park that wants online booking without paying a per-reservation commissionnot Protel
- An independent hotel replacing an on-premise Windows PMS and wanting to drop the servernot Protel
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Protel
- The vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.
- The Protel name persists on the product but the corporate identity has moved to Planet, which makes contract, support and roadmap ownership harder to pin down than it looks from the product page.
- Hotels on the older on-premise edition face a migration to cloud that is a re-implementation rather than an upgrade, with the data and interface work that implies.
- Nothing about pricing is published, so a buyer cannot benchmark against Mews or Cloudbeds without a full sales process.
- Strength is concentrated in German-speaking Europe and the Middle East; support depth and partner ecosystem are noticeably thinner in North America and Asia Pacific.
WebRezPro
- No pricing is published at all, so evaluating WebRezPro means a sales conversation before you can compare it against Cloudbeds or Little Hotelier on cost.
- The interface is dense and dated, and staff used to modern consumer software typically need structured training rather than picking it up on shift.
- There is no meaningful native mobile app for staff, so housekeeping and maintenance workflows are done through a browser on a phone rather than a purpose-built app.
- The third-party integration ecosystem is small, and requests for connections outside the existing list usually mean a custom development quote rather than a marketplace toggle.
- Revenue management is limited to rate rules and yield triggers rather than genuine demand forecasting, so properties that want dynamic pricing need to add PriceLabs or RoomPriceGenie separately.
Pricing, plan by plan
Protel
On request- protel PMS by Planet$undefined/year
- Quoted per property, no published rate card
- Cloud and on-premise editions priced differently
- Payment processing rates negotiated alongside the software
WebRezPro
On request- WebRezPro Cloud PMS$undefined/month
- Quoted per unit per month with a monthly minimum
- Rate varies by property type: hotel, hostel, campground or marina
- Booking engine and channel manager included in the quote
Which should you pick?
Choose Protel if
- You need front desk and reservations.
- You work on Web, Windows, iOS, Android.
- You also want conference and banqueting.
Choose WebRezPro if
- You need mixed inventory types.
- You also want commission-free booking engine.
Questions people ask
- Is Protel or WebRezPro better?
- Neither clearly leads. Protel starts at On request and WebRezPro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Protel or WebRezPro?
- Protel starts at On request and WebRezPro at On request.
- Does Protel or WebRezPro run on more platforms?
- Protel runs on Web, Windows, iOS, Android. WebRezPro runs on Web.
- What is Protel best used for?
- Protel is most often used for a german or austrian hotel needing fiscal and tax compliance handled natively rather than bolted on, a property with substantial conference and banqueting business that a rooms-only pms cannot handle, an existing protel on-premise site deciding whether to move to the cloud edition or change vendor, a group wanting pms and card acquiring from one supplier under a single contract. Of those, a german or austrian hotel needing fiscal and tax compliance handled natively rather than bolted on and a property with substantial conference and banqueting business that a rooms-only pms cannot handle are not what WebRezPro is typically brought in for.
- What can Protel do that WebRezPro cannot?
- Protel covers Front desk and reservations, Conference and banqueting, Cloud and on-premise editions, Integrated payments. WebRezPro covers Mixed inventory types, Commission-free booking engine, Channel management, Automated night audit.
Answered from the vendors’ own pages
Protel: Can you still buy Protel?
Yes. Planet acquired it in December 2021 and continues to sell it as protel PMS, though the corporate branding is Planet.
WebRezPro: How much does WebRezPro cost?
It is quoted, not published. The model is per unit per month with a monthly minimum, and the per-unit rate differs for hotel rooms, hostel beds and campsites.
Protel: Why does the payments ownership matter?
Because the vendor earns on your card volume. Evaluate the processing rate alongside the software price rather than treating them as separate decisions.
WebRezPro: Does it charge commission on direct bookings?
No. The booking engine is commission-free; you pay the subscription and your own card processing rates.
Protel: Is the on-premise edition still supported?
It remains in the field with a large installed base, but new investment is directed at the cloud edition, so ask for an explicit support horizon in writing.
WebRezPro: Can it run a campground and a hotel together?
Yes. Mixed inventory in one property is one of the reasons operators choose it over a rooms-only PMS.
Protel: Where is Protel strongest?
German-speaking Europe and the Middle East, where its interface catalogue and fiscal compliance are deepest.
WebRezPro: Is there an open API?
There is an API for partner integrations, but it is not self-service in the way Mews or Apaleo publish theirs, and access is arranged through the vendor.
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