Dental · head to head
Practice-Web vs CareStack
The short version
- Each has a real cost: Practice-Web each dentist beyond 3 adds $20 per month to the practice management subscription; CareStack essentials plan starting price $829/month is per location, not per user
- They diverge on capability: Practice-Web covers Web-based scheduling, CareStack covers Cloud-based platform.
Where they differ
Only the attributes on which Practice-Web and CareStack actually diverge.
| Attribute | Practice-Web | CareStack |
|---|---|---|
| Starting price | $149/month | $829/month per location |
| Founded | 2008 | 2015 |
Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Dental).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Practice-Web
- Web-based scheduling
- Digital charting
- Patient portal
- Mobile app
- Insurance management
- Billing integration
- SMS reminders
- Basic analytics
Only in CareStack
- Cloud-based platform
- Patient scheduling
- Clinical charting
- Revenue cycle management
- Patient communication
- Online booking
- Insurance verification
- Business intelligence
Both cover
- QuickBooks
- HIPAA Compliant
- Cloud deployment
- Web support
- Ios support
What people use each for
The jobs each tool is most often brought in to do.
Practice-Web
- Dental practice management including charting, treatment plans and billingnot CareStack
- Running patient texting, reminders and online scheduling for a dental officenot CareStack
- Submitting dental insurance claims and checking eligibility electronicallynot CareStack
CareStack
- Dental practice management and patient schedulingnot Practice-Web
- Multi-specialty charting and digital imagingnot Practice-Web
- Insurance eligibility verification and claims managementnot Practice-Web
- AI-powered clinical notes and diagnosis assistancenot Practice-Web
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Practice-Web
- Each dentist beyond 3 adds $20 per month to the practice management subscription
- The first office plan is $179 per month for the first 12 months and then $129 per month, against regular rates of $199 and $149
- Migrating from existing practice management software costs a one-off $1,195 database conversion fee
- Additional intensive web-based training is billed at $75 per hour
- Two-way texting is a separate $90 per month add-on that includes 2,000 outgoing texts per month, with additional outgoing texts at 5 cents each
- Mass email marketing is a separate $35 per month add-on covering up to 5,000 patients, with each additional block of 5,000 costing $20 per month, and it requires a texting subscription
- Online scheduling, Smart Caller ID, online patient reviews, tablet patient forms and teledentistry are each separately priced monthly add-ons
- ePrescribing is charged per provider at $59 per month plus a $99 setup fee
- Electronic claims are billed at $0.39 per claim plus $25 per month for attachments and $20 per month for real-time eligibility checks, through third party DentalXChange
- Support renewal carries a 12-month minimum term
- Patient payment plans through DocPay charge the patient $3 per payment, or 1% plus $1 per payment for guaranteed plans
CareStack
- Essentials plan starting price $829/month is per location, not per user
- Intelligence plan adds $470/month minimum to base Essentials cost
- Pricing based on number of locations, chairs, and providers (not per-user)
- Core charting and imaging capabilities limited to base Essentials plan
- AI-powered clinical features require Intelligence plan upgrade
Pricing, plan by plan
Practice-Web
$149/month- Basic$149/month
- Scheduling
- Charting
- Patient portal
- Premium$249/month
- Advanced scheduling
- Complete charting
- Insurance management
CareStack
$829/month per locationNo published plan breakdown. See the CareStack review.
Which should you pick?
Choose Practice-Web if
- You need web-based scheduling.
- You work on Web, Ios, Android.
- You also want digital charting.
Choose CareStack if
- You need cloud-based platform.
- You work on Web, Ios, Android.
- You also want patient scheduling.
Questions people ask
- Is Practice-Web or CareStack better?
- Neither clearly leads. Practice-Web starts at $149/month and CareStack at $829/month per location, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Practice-Web or CareStack?
- Practice-Web starts at $149/month and CareStack at $829/month per location.
- Does Practice-Web or CareStack run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- What is Practice-Web best used for?
- Practice-Web is most often used for dental practice management including charting, treatment plans and billing, running patient texting, reminders and online scheduling for a dental office, submitting dental insurance claims and checking eligibility electronically. Of those, dental practice management including charting, treatment plans and billing and running patient texting, reminders and online scheduling for a dental office are not what CareStack is typically brought in for.
- What can Practice-Web do that CareStack cannot?
- Practice-Web covers Web-based scheduling, Digital charting, Patient portal, Mobile app. CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. Both handle QuickBooks, HIPAA Compliant, Cloud deployment, Web support.