Software · head to head
Postmates vs DoorDash
The short version
- Each has a real cost: Postmates driver supply varies by location after consolidation with Uber Eats; DoorDash commission rates reach 30% on Premier plan, limiting restaurant profitability
- They diverge on capability: Postmates covers On-demand delivery, DoorDash covers Delivery logistics.
Where they differ
Only the attributes on which Postmates and DoorDash actually diverge.
Identical on both: starting price ($15/order), pricing model (transaction), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Postmates
- On-demand delivery
- Customer access
- Uber Eats
- POS systems
Only in DoorDash
- Delivery logistics
- Customer reach
- Marketing tools
- Toast
- Square
- Clover
- Olo
Both cover
- Order management
- Analytics
- Menu management
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Postmates
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
DoorDash
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Postmates
- Driver supply varies by location after consolidation with Uber Eats
- Customer support is now handled through Uber's system rather than dedicated Postmates support
- Limited delivery areas in less densely populated regions
DoorDash
- Commission rates reach 30% on Premier plan, limiting restaurant profitability
- Algorithm-driven order routing can disadvantage restaurants without premium plans
- Limited control over delivery logistics and delivery time estimates
Pricing, plan by plan
Postmates
$15/order- Standard$20/percent
- Delivery
- Order management
DoorDash
$15/order- Basic$15/percent
- Delivery
- Pickup
- Lower visibility
- Plus$25/percent
- DashPass visibility
- Marketing
- Premier$30/percent
- Highest visibility
- Premium support
Which should you pick?
Choose Postmates if
- You need on-demand delivery.
- You work on Web, Ios, Android.
- You also want customer access.
Choose DoorDash if
- You need delivery logistics.
- You work on Web, iOS, Android.
- You also want customer reach.
Questions people ask
- Is Postmates or DoorDash better?
- Neither clearly leads. Postmates starts at $15/order and DoorDash at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Postmates or DoorDash?
- Postmates starts at $15/order and DoorDash at $15/order.
- Does Postmates or DoorDash run on more platforms?
- Postmates runs on Web, Ios, Android. DoorDash runs on Web, iOS, Android.
- What is Postmates best used for?
- Postmates is most often used for point of sale, order management, inventory control, staff scheduling.
- What can Postmates do that DoorDash cannot?
- Postmates covers On-demand delivery, Customer access, Uber Eats, POS systems. DoorDash covers Delivery logistics, Customer reach, Marketing tools, Toast. Both handle Order management, Analytics, Menu management, Web support.
Answered from the vendors’ own pages
Postmates: Is Postmates still operating after Uber's acquisition?
Yes, Postmates continues operating. Uber completed the acquisition in December 2020 and kept Postmates as a separate consumer-facing brand. Orders placed on Postmates are fulfilled by Uber Eats drivers tagged with Postmates order identifiers.
SourceDoorDash: What commission rates does DoorDash charge restaurants?
DoorDash offers three plans with commission rates: Basic at 15%, Plus for DashPass customers, and Premier at 30%. Pickup orders carry 6% commission across all plans.
SourcePostmates: How are Postmates orders delivered after the Uber acquisition?
Postmates orders are now delivered by Uber Eats drivers, but the Postmates app remains separate. Deliveries are tagged as Postmates OrderID within the unified driver network.
SourceDoorDash: Does DoorDash charge activation fees?
No, DoorDash offers $0 activation fees for all restaurants joining their delivery platform.
SourcePostmates: Can I still use the Postmates app?
Yes, the Postmates app continues to be available on the App Store and Google Play. You can place orders through the Postmates app, though the driver network now operates through Uber Eats infrastructure.
SourceDoorDash: What is DashPass?
DashPass is DoorDash's customer subscription service that provides discounted delivery fees, reduced service fees, and exclusive deals for subscribers.
SourcePostmates: Did Postmates driver operations change?
Yes, Uber shut down the Postmates Fleet app for drivers. Postmates couriers were notified the Fleet app would go offline, consolidating driver operations into the Uber driver app. Postmates orders are now fulfilled by Uber Eats drivers.
Source