Travel · head to head
Opera PMS vs Redeam
Opera PMS
Travel
Oracle property management system used by large hotel groups and chain estates
- From
- On request
- Rated
- -
Redeam
Travel
Channel management and ticket redemption connecting attractions to resellers
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Opera PMS integration is billed rather than open, so every connected system carries a per-property interface fee that inflates the running cost well beyond the quoted subscription.; Redeam pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
- They diverge on capability: Opera PMS covers Reservations and front desk, Redeam covers Reseller connectivity.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Opera PMS and Redeam actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Opera PMS
- Reservations and front desk
- Rate and yield management
- Sales and catering
- Housekeeping and maintenance
- Night audit and accounting
- OHIP integration platform
Only in Redeam
- Reseller connectivity
- Ticket redemption
- Reconciliation reporting
- Rate and availability sync
- Distribution API
- Offline channel support
What people use each for
The jobs each tool is most often brought in to do.
Opera PMS
- A hotel group standardising several hundred properties on one reservation and reporting spinenot Redeam
- A conference hotel where function space, banquet orders and group blocks drive most revenuenot Redeam
- A franchisee whose brand agreement mandates OPERA and a specific central reservation systemnot Redeam
- A resort with multiple outlets that needs tight posting between POS, spa and the guest folionot Redeam
Redeam
- An attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every monthnot Opera PMS
- A destination operator wanting one integration to reach many OTAs rather than building each connection separatelynot Opera PMS
- A gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which onenot Opera PMS
- A business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partnernot Opera PMS
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Opera PMS
- Integration is billed rather than open, so every connected system carries a per-property interface fee that inflates the running cost well beyond the quoted subscription.
- Implementation typically requires an Oracle partner and runs for months, which puts a property opening timeline at the mercy of partner availability.
- Configuration is dense enough that properties rely on one or two trained staff, and losing that person leaves rate and package changes stuck in a support queue.
- The older OPERA 5 estate is on a migration path to OPERA Cloud, so on-premise customers face a forced project on a timetable set by Oracle rather than by their own budget cycle.
- Small independent properties pay for group, catering and multi-property machinery they will never use, and lighter systems deliver a working front desk in days rather than months.
Redeam
- Pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
- It is not a booking engine, so you still pay for a reservation system alongside it and Redeam is an additional line rather than a replacement.
- The value is proportional to the number of reseller relationships you have, so an operator with two OTA connections gains nothing over the channel manager in their existing platform.
- Onboarding involves integrating both your reservation system and each partner, which is a project with dependencies on third parties you do not control.
- The vendor is small relative to the OTAs it connects to, which means limited leverage when a major channel changes its API and connections need rework.
Pricing, plan by plan
Opera PMS
On request- OPERA Cloud$undefined/year
- Per-room subscription with tiered functionality
- Implementation and configuration services quoted separately
- Interface and integration fees charged per property
Redeam
On request- Redeam$undefined/year
- Reseller channel management
- Ticket validation and redemption
- Reconciliation reporting across partners
Which should you pick?
Choose Opera PMS if
- You need reservations and front desk.
- You work on Web, Windows, iOS, Android.
- You also want rate and yield management.
Choose Redeam if
- You need reseller connectivity.
- You work on Web, API.
- You also want ticket redemption.
Questions people ask
- Is Opera PMS or Redeam better?
- Neither clearly leads. Opera PMS starts at On request and Redeam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Opera PMS or Redeam?
- Opera PMS starts at On request and Redeam at On request.
- Does Opera PMS or Redeam run on more platforms?
- Opera PMS runs on Web, Windows, iOS, Android. Redeam runs on Web, API.
- What is Opera PMS best used for?
- Opera PMS is most often used for a hotel group standardising several hundred properties on one reservation and reporting spine, a conference hotel where function space, banquet orders and group blocks drive most revenue, a franchisee whose brand agreement mandates opera and a specific central reservation system, a resort with multiple outlets that needs tight posting between pos, spa and the guest folio. Of those, a hotel group standardising several hundred properties on one reservation and reporting spine and a conference hotel where function space, banquet orders and group blocks drive most revenue are not what Redeam is typically brought in for.
- What can Opera PMS do that Redeam cannot?
- Opera PMS covers Reservations and front desk, Rate and yield management, Sales and catering, Housekeeping and maintenance. Redeam covers Reseller connectivity, Ticket redemption, Reconciliation reporting, Rate and availability sync.
Answered from the vendors’ own pages
Opera PMS: Is OPERA Cloud the same product as OPERA 5?
No. They share a name and much of the data model, but OPERA Cloud is a separate multi-tenant application. Moving between them is a migration project, not an upgrade.
Redeam: Is Redeam a booking system?
No. It is connectivity, redemption and reconciliation between your reservation system and your resellers.
Opera PMS: Why do integration partners charge a monthly fee per hotel?
Because Oracle charges them for certification and API usage through OHIP. Partners pass that on, so budget for it per connected system per property.
Redeam: What does it cost?
Not published. Expect quoting by transaction volume or number of connections.
Opera PMS: Can a single independent hotel buy OPERA?
Yes, but the economics rarely work below roughly 100 rooms unless a brand agreement requires it.
Redeam: Do I still need a booking platform?
Yes. Redeam sits alongside FareHarbor, Bokun or your own system rather than replacing it.
Opera PMS: How long does implementation take?
Plan for three to six months for a single complex property, longer for a multi-property rollout.
Redeam: Does it handle offline resellers?
Yes, including pre-issued and paper vouchers from tour desks and agencies, which is the main reason operators buy it.
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