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Telecommunications · head to head

OneSignal vs Podium

OneSignal logo

OneSignal

Telecommunications

Customer engagement and messaging, without the complexity

From
Free
Free plan
Yes
Podium logo

Podium

Customer Support

Messaging platform for local businesses

From
$249/month
Free plan
No

The short version

  • Only OneSignal has a free tier, so it costs nothing to try first.
  • Each has a real cost: OneSignal free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026); Podium no transparent pricing published online
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which OneSignal and Podium actually diverge.

Attributes where OneSignal and Podium differ
AttributeOneSignalPodium
Starting priceFree$249/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android
CategoryTelecommunicationsCustomer Support
FoundedUnknown2014

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OneSignal

Nothing recorded that Podium does not also cover.

Only in Podium

  • Text messaging
  • Review management
  • Webchat
  • Payments
  • Team inbox
  • Automation
  • Google
  • Facebook

What people use each for

The jobs each tool is most often brought in to do.

OneSignal

  • Sending push notifications to mobile app users when orders shipnot Podium
  • Triggering email confirmations based on form submission eventsnot Podium
  • Creating multi-step SMS and email journeys for onboarding usersnot Podium
  • Sending in-app messages to users abandoning checkout flowsnot Podium

Podium

  • Managing customer messages and reviews for local businessesnot OneSignal
  • Converting inbound leads through text and web chatnot OneSignal

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OneSignal

  • Free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
  • Professional and Enterprise plans require custom annual contracts with no published rate, per onesignal.com; SMS/RCS messaging and dedicated IPs are gated behind the Professional tier

Podium

  • No transparent pricing published online
  • 10DLC base fee amount not specified
  • Bulk Messages credits and limits not quantified

Pricing, plan by plan

OneSignal

Free
  • FreeFree
    • 10,000 free email sends/month
    • Unlimited mobile push
    • Basic analytics and automation
  • Growth$19/month
    • Base platform fee plus usage costs
    • Mobile push: $0.012 per monthly active user
    • Web push: $0.004 per subscriber
  • Professional$undefined/mo
    • Custom annual pricing
    • All Growth features plus SMS/RCS messaging
    • 24/7 prioritized support
  • Enterprise$undefined/mo
    • Custom annual pricing
    • Unlimited personalization
    • Dedicated success manager

Podium

$249/month
  • Essentials$249/month
    • Inbox
    • Reviews
    • Website chat
  • Standard$449/month
    • Essentials + Campaigns
    • Payments
    • Automation
  • Professional$undefined/month
    • Standard + Advanced analytics
    • Multi-location

Which should you pick?

Choose OneSignal if

  • You want to start without paying.

Choose Podium if

  • You need text messaging.
  • You work on Web, Ios, Android.
  • You also want review management.

Questions people ask

Is OneSignal or Podium better?
Neither clearly leads. OneSignal starts at Free and Podium at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OneSignal or Podium?
OneSignal has a free tier; the other does not. Paid plans start at Free for OneSignal and $249/month for Podium.
Does OneSignal or Podium run on more platforms?
OneSignal runs on Web. Podium runs on Web, Ios, Android.
Can I use OneSignal for free?
Yes. OneSignal has a free tier, so you can try it without paying. Podium starts at $249/month.
What is OneSignal best used for?
OneSignal is most often used for sending push notifications to mobile app users when orders ship, triggering email confirmations based on form submission events, creating multi-step sms and email journeys for onboarding users, sending in-app messages to users abandoning checkout flows. Of those, sending push notifications to mobile app users when orders ship and triggering email confirmations based on form submission events are not what Podium is typically brought in for.
What can OneSignal do that Podium cannot?
Podium covers Text messaging, Review management, Webchat, Payments.

Answered from the vendors’ own pages

OneSignal: How much does OneSignal cost?

OneSignal offers a free tier with 10,000 free email sends/month and unlimited mobile push. Growth plan starts at $19/month plus usage-based charges for mobile push ($0.012 per monthly active user) and web push ($0.004 per subscriber).

Source
Podium: How do I find out Podium pricing for my business?

Podium requires contacting their sales team directly at 1-801-438-4425 or visiting http://podium.com/getpricing for a custom quote based on your business needs.

Source
OneSignal: Does OneSignal offer a free version?

Yes, OneSignal's free plan includes 10,000 free email sends per month, unlimited mobile push, basic analytics and automation, with up to 1 active journey and 2 message steps.

Source
Podium: What messaging features might incur additional costs?

10DLC messaging has a base fee (amount unspecified) and Bulk Messages credits are available with limits that are not detailed on their public pricing page.

Source
OneSignal: What are OneSignal's email costs beyond the free tier?

After the 20,000 free email sends/month included in the Growth plan, OneSignal charges $1.50 per 1,000 additional emails.

Source
Podium: Does Podium publish pricing tiers online?

No. Podium states plans are designed to fit specific business needs and requires sales team consultation instead of displaying standard public pricing.

Source
OneSignal: What is included in the Professional plan?

OneSignal's Professional plan includes custom annual pricing, all Growth features plus SMS/RCS messaging, 24/7 prioritized support, and optional dedicated IP for email.

Source
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