Softwr

Government · head to head

OnBase vs Stytch

OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Free plan
No
Full reviewWebsite
Stytch logo

Stytch

Cybersecurity

Identity platform with passwordless auth, passkeys and bot detection.

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Stytch has a free tier, so it costs nothing to try first.
  • Each has a real cost: OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies; Stytch free tier limited to 10,000 monthly active users; scaling beyond this requires custom pricing negotiation
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which OnBase and Stytch actually diverge.

Attributes where OnBase and Stytch differ
AttributeOnBaseStytch
Starting price$400/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, MobileWeb, API
CategoryGovernmentCybersecurity
Founded1991Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

Only in Stytch

Nothing recorded that OnBase does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

OnBase

  • Citizen Servicesnot Stytch
  • Records Managementnot Stytch
  • Public Safetynot Stytch
  • Civic Engagementnot Stytch

Stytch

  • Applications prioritising passwordless and passkey authenticationnot OnBase
  • SaaS platforms requiring AI agent authentication and machine-to-machine flowsnot OnBase
  • Companies with emerging identity needs such as bot detection and device intelligencenot OnBase
  • Organisations building with Next.js and React requiring modern auth patternsnot OnBase
  • Applications needing transparent pricing without surprise tiers or feature gatingnot OnBase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Stytch

  • Free tier limited to 10,000 monthly active users; scaling beyond this requires custom pricing negotiation
  • Fraud prevention capabilities billed at $0.005 per fingerprint for usage exceeding 10,000 free checks
  • Additional SSO or SCIM connections beyond the 5 included in free tier cost $125 each
  • Brand customisation and email removal require one-time payment of $99
  • HIPAA and advanced fraud protection only available in Enterprise tier
  • No native UI builder; requires custom frontend development for fully-branded auth flows

Pricing, plan by plan

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Stytch

Free
  • FreeFree
    • 10,000 monthly active users and AI agents
    • Unlimited organisations
    • 5 SSO or SCIM connections
  • Scaled$undefined/variable
    • Usage-based pricing for users exceeding 10,000
    • All free tier features
    • Volume discounts available
  • Enterprise$undefined/variable
    • Custom pricing
    • Discounted volume rates
    • Enterprise support SLA

Which should you pick?

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Choose Stytch if

  • You want to start without paying.
  • You work on Web, API.
Stytch review

Questions people ask

Is OnBase or Stytch better?
Neither clearly leads. OnBase starts at $400/month and Stytch at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnBase or Stytch?
Stytch has a free tier; the other does not. Paid plans start at $400/month for OnBase and Free for Stytch.
Does OnBase or Stytch run on more platforms?
OnBase runs on Web, Mobile. Stytch runs on Web, API.
Can I use Stytch for free?
Yes. Stytch has a free tier, so you can try it without paying. OnBase starts at $400/month.
What is OnBase best used for?
OnBase is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Stytch is typically brought in for.
What can OnBase do that Stytch cannot?
OnBase covers Content Management, Workflow Automation, Case Management, Records Management.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
Stytch: What is included in Stytch's free tier?

The free tier includes 10,000 monthly active users (human and AI agents), unlimited organisations, 5 SSO or SCIM connections, and 1,000 machine-to-machine tokens with full authentication features.

Source
OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
Stytch: Does Stytch support AI agent authentication?

Yes. Stytch provides native AI agent authentication and authorisation, with support for the Model Context Protocol (MCP) for authenticating AI agents accessing external systems.

Source
OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
Stytch: What fraud prevention features does Stytch offer?

Stytch includes bot detection with 99.99% accuracy, device fingerprinting, invisible CAPTCHA, and zero-day device intelligence built into all tiers.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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