Softwr

Government · head to head

OnBase vs Salient CompleteView

OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Free plan
No
Full reviewWebsite
Salient CompleteView logo

Salient CompleteView

Cybersecurity

Per-camera licensed video management software with unlimited client workstations

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies; Salient CompleteView the third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • They diverge on capability: OnBase covers Content Management, Salient CompleteView covers One licence per camera.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which OnBase and Salient CompleteView actually diverge.

Attributes where OnBase and Salient CompleteView differ
AttributeOnBaseSalient CompleteView
Starting price$400/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWindows, Web, iOS, Android
CategoryGovernmentCybersecurity
Founded1991Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

Only in Salient CompleteView

  • One licence per camera
  • Open camera support
  • Perpetual or subscription
  • Recording server architecture
  • Video wall
  • Cloud Services
  • Forensic search
  • First responder access

What people use each for

The jobs each tool is most often brought in to do.

OnBase

  • Citizen Servicesnot Salient CompleteView
  • Records Managementnot Salient CompleteView
  • Public Safetynot Salient CompleteView
  • Civic Engagementnot Salient CompleteView

Salient CompleteView

  • A school district where dozens of administrators and resource officers need viewing access without per-seat licencesnot OnBase
  • A hospital campus consolidating legacy recorders under one recording architecturenot OnBase
  • A city department needing first responder access to specific cameras during an incidentnot OnBase
  • An integrator deploying a mid-sized site where an enterprise VMS would be over-engineerednot OnBase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Salient CompleteView

  • The third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • It is Windows server based with a conventional recording architecture, so it carries the server, storage and maintenance burden that cloud-native competitors remove entirely.
  • International presence is limited and the channel is concentrated in North America, so buyers elsewhere face thin support and few experienced integrators.
  • No current pricing is published; distribution list prices circulate but the actual number depends on the integrator, which makes competitive comparison slow.
  • Brand recognition is lower than the market leaders, which matters in public procurement where specifications are sometimes written around a named competitor and a substitution has to be argued.

Pricing, plan by plan

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Salient CompleteView

On request
  • CompleteView$undefined/one-time
    • One licence per IP camera, sold through distribution
    • No charge or licence for client workstations, unlimited clients
    • Perpetual and subscription licensing both available

Which should you pick?

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Choose Salient CompleteView if

  • You need one licence per camera.
  • You work on Windows, Web, iOS, Android.
  • You also want open camera support.
Salient CompleteView review

Questions people ask

Is OnBase or Salient CompleteView better?
Neither clearly leads. OnBase starts at $400/month and Salient CompleteView at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnBase or Salient CompleteView?
OnBase starts at $400/month and Salient CompleteView at On request.
Does OnBase or Salient CompleteView run on more platforms?
OnBase runs on Web, Mobile. Salient CompleteView runs on Windows, Web, iOS, Android.
What is OnBase best used for?
OnBase is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Salient CompleteView is typically brought in for.
What can OnBase do that Salient CompleteView cannot?
OnBase covers Content Management, Workflow Automation, Case Management, Records Management. Salient CompleteView covers One licence per camera, Open camera support, Perpetual or subscription, Recording server architecture.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
Salient CompleteView: Do I pay for client workstations?

No. CompleteView licenses one licence per IP camera with no additional charge or licence for clients and no limit on the number of client workstations.

OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
Salient CompleteView: Is licensing perpetual or subscription?

Both are offered. Perpetual suits capital budgets; subscription suits organisations that prefer operating expenditure.

OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
Salient CompleteView: Does it have a cloud option?

Yes, Salient Cloud Services, with free registration for an asset dashboard and paid upgrades for remote access, monitoring and first responder connectivity.

OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
Salient CompleteView: What version is current?

CompleteView 8.0 is the current release line.

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