Softwr

Government · head to head

Laserfiche vs Salient CompleteView

Laserfiche logo

Laserfiche

Government

Intelligent Content Management

From
$50/month
Free plan
No
Full reviewWebsite
Salient CompleteView logo

Salient CompleteView

Cybersecurity

Per-camera licensed video management software with unlimited client workstations

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management; Salient CompleteView the third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • They diverge on capability: Laserfiche covers Document Capture, Salient CompleteView covers One licence per camera.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Laserfiche and Salient CompleteView actually diverge.

Attributes where Laserfiche and Salient CompleteView differ
AttributeLaserficheSalient CompleteView
Starting price$50/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, Windows, macOS, LinuxWindows, Web, iOS, Android
CategoryGovernmentCybersecurity
Founded1976Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Laserfiche

  • Document Capture
  • Workflow Automation
  • Records Management
  • Electronic Forms
  • Process Automation
  • Microsoft Office
  • SharePoint
  • Salesforce

Only in Salient CompleteView

  • One licence per camera
  • Open camera support
  • Perpetual or subscription
  • Recording server architecture
  • Video wall
  • Cloud Services
  • Forensic search
  • First responder access

What people use each for

The jobs each tool is most often brought in to do.

Laserfiche

  • Citizen Servicesnot Salient CompleteView
  • Records Managementnot Salient CompleteView
  • Public Safetynot Salient CompleteView
  • Civic Engagementnot Salient CompleteView

Salient CompleteView

  • A school district where dozens of administrators and resource officers need viewing access without per-seat licencesnot Laserfiche
  • A hospital campus consolidating legacy recorders under one recording architecturenot Laserfiche
  • A city department needing first responder access to specific cameras during an incidentnot Laserfiche
  • An integrator deploying a mid-sized site where an enterprise VMS would be over-engineerednot Laserfiche

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Laserfiche

  • Self-hosted deployment requires dedicated IT resources and infrastructure management
  • Complex implementation often requires significant upfront customization
  • High total cost of ownership for on-premises deployments due to infrastructure needs

Salient CompleteView

  • The third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • It is Windows server based with a conventional recording architecture, so it carries the server, storage and maintenance burden that cloud-native competitors remove entirely.
  • International presence is limited and the channel is concentrated in North America, so buyers elsewhere face thin support and few experienced integrators.
  • No current pricing is published; distribution list prices circulate but the actual number depends on the integrator, which makes competitive comparison slow.
  • Brand recognition is lower than the market leaders, which matters in public procurement where specifications are sometimes written around a named competitor and a substitution has to be argued.

Pricing, plan by plan

Laserfiche

$50/month
  • Cloud$50/month
    • Document Management
    • Workflow Automation
    • Records Management

Salient CompleteView

On request
  • CompleteView$undefined/one-time
    • One licence per IP camera, sold through distribution
    • No charge or licence for client workstations, unlimited clients
    • Perpetual and subscription licensing both available

Which should you pick?

Choose Laserfiche if

  • You need document capture.
  • You work on Web, Mobile, Windows, macOS, Linux.
  • You also want workflow automation.
Laserfiche review

Choose Salient CompleteView if

  • You need one licence per camera.
  • You work on Windows, Web, iOS, Android.
  • You also want open camera support.
Salient CompleteView review

Questions people ask

Is Laserfiche or Salient CompleteView better?
Neither clearly leads. Laserfiche starts at $50/month and Salient CompleteView at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Laserfiche or Salient CompleteView?
Laserfiche starts at $50/month and Salient CompleteView at On request.
Does Laserfiche or Salient CompleteView run on more platforms?
Laserfiche runs on Web, Mobile, Windows, macOS, Linux. Salient CompleteView runs on Windows, Web, iOS, Android.
What is Laserfiche best used for?
Laserfiche is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Salient CompleteView is typically brought in for.
What can Laserfiche do that Salient CompleteView cannot?
Laserfiche covers Document Capture, Workflow Automation, Records Management, Electronic Forms. Salient CompleteView covers One licence per camera, Open camera support, Perpetual or subscription, Recording server architecture.

Answered from the vendors’ own pages

Laserfiche: Does Laserfiche offer both cloud and self-hosted options?

Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.

Source
Salient CompleteView: Do I pay for client workstations?

No. CompleteView licenses one licence per IP camera with no additional charge or licence for clients and no limit on the number of client workstations.

Laserfiche: What does Laserfiche capture from documents?

Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.

Source
Salient CompleteView: Is licensing perpetual or subscription?

Both are offered. Perpetual suits capital budgets; subscription suits organisations that prefer operating expenditure.

Laserfiche: Can Laserfiche track document workflows automatically?

Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.

Source
Salient CompleteView: Does it have a cloud option?

Yes, Salient Cloud Services, with free registration for an asset dashboard and paid upgrades for remote access, monitoring and first responder connectivity.

Salient CompleteView: What version is current?

CompleteView 8.0 is the current release line.

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