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Government · head to head

Clariti vs Salient CompleteView

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Salient CompleteView logo

Salient CompleteView

Cybersecurity

Per-camera licensed video management software with unlimited client workstations

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Salient CompleteView the third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • They diverge on capability: Clariti covers Permitting workflows, Salient CompleteView covers One licence per camera.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and Salient CompleteView actually diverge.

Attributes where Clariti and Salient CompleteView differ
AttributeClaritiSalient CompleteView
PlatformsWeb, iOS, AndroidWindows, Web, iOS, Android
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Salient CompleteView

  • One licence per camera
  • Open camera support
  • Perpetual or subscription
  • Recording server architecture
  • Video wall
  • Cloud Services
  • Forensic search
  • First responder access

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Salient CompleteView
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Salient CompleteView
  • A county needing configurable workflows across permits, licensing and code enforcementnot Salient CompleteView
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Salient CompleteView

Salient CompleteView

  • A school district where dozens of administrators and resource officers need viewing access without per-seat licencesnot Clariti
  • A hospital campus consolidating legacy recorders under one recording architecturenot Clariti
  • A city department needing first responder access to specific cameras during an incidentnot Clariti
  • An integrator deploying a mid-sized site where an enterprise VMS would be over-engineerednot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Salient CompleteView

  • The third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • It is Windows server based with a conventional recording architecture, so it carries the server, storage and maintenance burden that cloud-native competitors remove entirely.
  • International presence is limited and the channel is concentrated in North America, so buyers elsewhere face thin support and few experienced integrators.
  • No current pricing is published; distribution list prices circulate but the actual number depends on the integrator, which makes competitive comparison slow.
  • Brand recognition is lower than the market leaders, which matters in public procurement where specifications are sometimes written around a named competitor and a substitution has to be argued.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Salient CompleteView

On request
  • CompleteView$undefined/one-time
    • One licence per IP camera, sold through distribution
    • No charge or licence for client workstations, unlimited clients
    • Perpetual and subscription licensing both available

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Salient CompleteView if

  • You need one licence per camera.
  • You work on Windows, Web, iOS, Android.
  • You also want open camera support.
Salient CompleteView review

Questions people ask

Is Clariti or Salient CompleteView better?
Neither clearly leads. Clariti starts at On request and Salient CompleteView at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Salient CompleteView?
Clariti starts at On request and Salient CompleteView at On request.
Does Clariti or Salient CompleteView run on more platforms?
Clariti runs on Web, iOS, Android. Salient CompleteView runs on Windows, Web, iOS, Android.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Salient CompleteView is typically brought in for.
What can Clariti do that Salient CompleteView cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Salient CompleteView covers One licence per camera, Open camera support, Perpetual or subscription, Recording server architecture.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Salient CompleteView: Do I pay for client workstations?

No. CompleteView licenses one licence per IP camera with no additional charge or licence for clients and no limit on the number of client workstations.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Salient CompleteView: Is licensing perpetual or subscription?

Both are offered. Perpetual suits capital budgets; subscription suits organisations that prefer operating expenditure.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Salient CompleteView: Does it have a cloud option?

Yes, Salient Cloud Services, with free registration for an asset dashboard and paid upgrades for remote access, monitoring and first responder connectivity.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

Salient CompleteView: What version is current?

CompleteView 8.0 is the current release line.

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