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Aloha POS vs NCR Silver

Aloha POS logo

Aloha POS

Software

Industry-leading restaurant POS solution

From
$150/month
Rated
-
Full reviewWebsite
NCR Silver logo

NCR Silver

Software

Enterprise POS and commerce solutions by NCR

From
$200000/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Aloha POS high upfront hardware costs ($1,000+ per terminal) make it expensive to deploy across multiple locations; NCR Silver the Internet Archive's capture of NCR's page on 26 December 2019 confirmed NCR Silver is a distinct small business iPad/tablet cloud POS product, separate from NCR's Aloha Restaurant POS line, with no price figure published.
  • They diverge on capability: Aloha POS covers Table management, NCR Silver covers Multi-store management.

Where they differ

Only the attributes on which Aloha POS and NCR Silver actually diverge.

Attributes where Aloha POS and NCR Silver differ
AttributeAloha POSNCR Silver
Starting price$150/month$200000/year
PlatformsWindows, AndroidWeb
Founded19881884

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aloha POS

  • Table management
  • Order management
  • Labor scheduling
  • Inventory control
  • Enterprise reporting
  • Loyalty programs
  • NCR Back Office
  • Third-party delivery

Only in NCR Silver

  • Multi-store management
  • Point of sale
  • Inventory management
  • Omnichannel capabilities
  • Customer analytics
  • Self-checkout
  • Mobile POS
  • API access

What people use each for

The jobs each tool is most often brought in to do.

Aloha POS

  • Point of Salenot NCR Silver
  • Order Managementnot NCR Silver
  • Inventory Controlnot NCR Silver
  • Staff Schedulingnot NCR Silver

NCR Silver

No use cases recorded yet. See the NCR Silver review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aloha POS

  • High upfront hardware costs ($1,000+ per terminal) make it expensive to deploy across multiple locations
  • User interface is dated with functionality from 2005-era design, requiring training for staff familiar with modern applications
  • Network connectivity issues cause terminals to lose access to central database when Wi-Fi drops, leading to transaction failures
  • Requires proprietary terminals unlike competitors that run on standard iPads or Android tablets
  • Complex customization requires expensive professional services and cannot be configured by restaurant staff

NCR Silver

  • The Internet Archive's capture of NCR's page on 26 December 2019 confirmed NCR Silver is a distinct small business iPad/tablet cloud POS product, separate from NCR's Aloha Restaurant POS line, with no price figure published.

Pricing, plan by plan

Aloha POS

$150/month
  • Essentials$150/month
    • POS
    • Basic reporting
  • Professional$250/month
    • Advanced features
    • Labor management
  • EnterpriseFree
    • Custom pricing
    • Full suite

NCR Silver

$200000/year
  • Enterprise$200000/year
    • Multi-store POS
    • Inventory management
    • Omnichannel
  • Premium$500000/year
    • All Enterprise features
    • Advanced personalization
    • Custom integrations

Which should you pick?

Choose Aloha POS if

  • You need table management.
  • You work on Windows, Android.
  • You also want order management.
Aloha POS review

Choose NCR Silver if

  • You need multi-store management.
  • You also want point of sale.
NCR Silver review

Questions people ask

Is Aloha POS or NCR Silver better?
Neither clearly leads. Aloha POS starts at $150/month and NCR Silver at $200000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aloha POS or NCR Silver?
Aloha POS starts at $150/month and NCR Silver at $200000/year.
Does Aloha POS or NCR Silver run on more platforms?
Aloha POS runs on Windows, Android. NCR Silver runs on Web.
What is Aloha POS best used for?
Aloha POS is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what NCR Silver is typically brought in for.
What can Aloha POS do that NCR Silver cannot?
Aloha POS covers Table management, Order management, Labor scheduling, Inventory control. NCR Silver covers Multi-store management, Point of sale, Inventory management, Omnichannel capabilities.

Answered from the vendors’ own pages

Aloha POS: What are the hardware options for Aloha POS?

Aloha offers two main products: Aloha Essentials POS which runs on Windows servers at your location, and Aloha Cloud POS which operates on Android-based mobile terminals connected to cloud systems. Hardware costs approximately $1,000 per terminal or available through subscription.

Source
Aloha POS: What features does Aloha include for restaurant operations?

Aloha includes kitchen automation, table management, staff rosters, payment processing, inventory tracking, reporting, customer loyalty programs, and employee time tracking.

Source
Aloha POS: Is Aloha POS available as a subscription?

Yes. NCR Aloha offers an all-in-one monthly subscription model that includes software, hardware, payment processing, and 24/7 customer support. Upfront implementation costs vary based on specific needs.

Source
Aloha POS: What are the network requirements for Aloha POS?

Aloha Essentials requires a stable network connection between terminals and the Windows server. Network disruptions cause terminals to lose access to the central database, resulting in transaction failures and payment errors.

Source
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