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Government · head to head

MyRec.com vs Ring Neighbors

MyRec.com logo

MyRec.com

Government

Recreation management for small parks departments, priced on your annual revenue with no contract

From
On request
Rated
-
Ring Neighbors logo

Ring Neighbors

Government

Community Safety Network

From
Free
Rated
-

The short version

  • Only Ring Neighbors has a free tier, so it costs nothing to try first.
  • Each has a real cost: MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.; Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
  • They diverge on capability: MyRec.com covers Revenue-based annual fee, Ring Neighbors covers Video Request Portal.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which MyRec.com and Ring Neighbors actually diverge.

Attributes where MyRec.com and Ring Neighbors differ
AttributeMyRec.comRing Neighbors
Starting priceOn requestFree
Pricing modelPer year by department annual revenuefreemium
Free tierNoYes
PlatformsWebWeb, Ios, Android
FoundedUnknown2013

Identical on both: user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MyRec.com

  • Revenue-based annual fee
  • Programme registration
  • Facility reservations
  • Point of sale
  • League scheduling
  • Everything included

Only in Ring Neighbors

  • Video Request Portal
  • Community Alerts
  • Geographic Requests
  • Case Management
  • Resident Opt-in
  • Ring Devices
  • CAD Systems
  • Social Media

What people use each for

The jobs each tool is most often brought in to do.

MyRec.com

  • A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot Ring Neighbors
  • A department that wants to choose its own payment processor rather than accept the software vendor ratenot Ring Neighbors
  • Replacing a system that charges per module, where every new programme type triggered an upsellnot Ring Neighbors
  • A department needing field permits and league scheduling without buying a facilities management suitenot Ring Neighbors

Ring Neighbors

  • Citizen Servicesnot MyRec.com
  • Records Managementnot MyRec.com
  • Public Safetynot MyRec.com
  • Civic Engagementnot MyRec.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MyRec.com

  • The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
  • Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
  • Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
  • The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.

Ring Neighbors

  • Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)

Pricing, plan by plan

MyRec.com

On request
  • MyRec.com$undefined/year
    • Single annual fee calculated from department annual revenue
    • Third parties report entry around 2,850 to 3,445 USD per year
    • Site build, onboarding and training included

Ring Neighbors

Free
  • Public Safety PortalFree
    • Video Requests
    • Community Alerts
    • Case Management

Which should you pick?

Choose MyRec.com if

  • You need revenue-based annual fee.
  • You also want programme registration.

Choose Ring Neighbors if

  • You need video request portal.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want community alerts.

Questions people ask

Is MyRec.com or Ring Neighbors better?
Neither clearly leads. MyRec.com starts at On request and Ring Neighbors at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MyRec.com or Ring Neighbors?
Ring Neighbors has a free tier; the other does not. Paid plans start at On request for MyRec.com and Free for Ring Neighbors.
Does MyRec.com or Ring Neighbors run on more platforms?
MyRec.com runs on Web. Ring Neighbors runs on Web, Ios, Android.
Can I use Ring Neighbors for free?
Yes. Ring Neighbors has a free tier, so you can try it without paying. MyRec.com starts at On request.
What is MyRec.com best used for?
MyRec.com is most often used for a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet, a department that wants to choose its own payment processor rather than accept the software vendor rate, replacing a system that charges per module, where every new programme type triggered an upsell, a department needing field permits and league scheduling without buying a facilities management suite. Of those, a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet and a department that wants to choose its own payment processor rather than accept the software vendor rate are not what Ring Neighbors is typically brought in for.
What can MyRec.com do that Ring Neighbors cannot?
MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale. Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management.

Answered from the vendors’ own pages

MyRec.com: How is MyRec priced?

A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.

MyRec.com: Is there a setup fee?

No. Site build, onboarding and training are included in the annual fee.

MyRec.com: Are card fees included?

No. Credit card processing is separate and you arrange your own merchant account.

MyRec.com: Is there a contract?

No long-term contract is required, which is unusual in municipal software.

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