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Government · head to head

MyRec.com vs NextRequest

MyRec.com logo

MyRec.com

Government

Recreation management for small parks departments, priced on your annual revenue with no contract

From
On request
Rated
-
Full reviewWebsite
NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.; NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • They diverge on capability: MyRec.com covers Revenue-based annual fee, NextRequest covers Request Intake.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which MyRec.com and NextRequest actually diverge.

Attributes where MyRec.com and NextRequest differ
AttributeMyRec.comNextRequest
Starting priceOn request$300/month
Pricing modelPer year by department annual revenuesubscription
FoundedUnknown2015

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MyRec.com

  • Revenue-based annual fee
  • Programme registration
  • Facility reservations
  • Point of sale
  • League scheduling
  • Everything included

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

What people use each for

The jobs each tool is most often brought in to do.

MyRec.com

  • A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot NextRequest
  • A department that wants to choose its own payment processor rather than accept the software vendor ratenot NextRequest
  • Replacing a system that charges per module, where every new programme type triggered an upsellnot NextRequest
  • A department needing field permits and league scheduling without buying a facilities management suitenot NextRequest

NextRequest

  • Receiving and routing public records and FOIA requestsnot MyRec.com
  • Tracking request status and statutory deadlines centrallynot MyRec.com
  • Redacting documents before release with RapidReviewnot MyRec.com
  • Invoicing and collecting payment for records requestsnot MyRec.com
  • Publishing a public-facing request portal for residentsnot MyRec.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MyRec.com

  • The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
  • Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
  • Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
  • The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Pricing, plan by plan

MyRec.com

On request
  • MyRec.com$undefined/year
    • Single annual fee calculated from department annual revenue
    • Third parties report entry around 2,850 to 3,445 USD per year
    • Site build, onboarding and training included

NextRequest

$300/month
  • Standard$300/month
    • Request Management
    • Document Redaction
    • Public Portal

Which should you pick?

Choose MyRec.com if

  • You need revenue-based annual fee.
  • You also want programme registration.
MyRec.com review

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Questions people ask

Is MyRec.com or NextRequest better?
Neither clearly leads. MyRec.com starts at On request and NextRequest at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MyRec.com or NextRequest?
MyRec.com starts at On request and NextRequest at $300/month.
Does MyRec.com or NextRequest run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is MyRec.com best used for?
MyRec.com is most often used for a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet, a department that wants to choose its own payment processor rather than accept the software vendor rate, replacing a system that charges per module, where every new programme type triggered an upsell, a department needing field permits and league scheduling without buying a facilities management suite. Of those, a town recreation department of one or two staff moving off paper registration forms and a shared spreadsheet and a department that wants to choose its own payment processor rather than accept the software vendor rate are not what NextRequest is typically brought in for.
What can MyRec.com do that NextRequest cannot?
MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale. NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal.

Answered from the vendors’ own pages

MyRec.com: How is MyRec priced?

A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.

NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

Source
MyRec.com: Is there a setup fee?

No. Site build, onboarding and training are included in the annual fee.

MyRec.com: Are card fees included?

No. Credit card processing is separate and you arrange your own merchant account.

MyRec.com: Is there a contract?

No long-term contract is required, which is unusual in municipal software.

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