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Government · head to head

iCompass vs SeeClickFix

iCompass logo

iCompass

Government

Meeting and Agenda Management

From
$400/month
Rated
-
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Rated
-

The short version

  • Each has a real cost: iCompass iCompass (a Diligent Corporation product for local government agenda management) publishes no pricing on its own site; every call to action is Contact Us or Request a Demo, with no figures anywhere on the page.; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • They diverge on capability: iCompass covers Agenda Creation, SeeClickFix covers Issue Reporting.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which iCompass and SeeClickFix actually diverge.

Attributes where iCompass and SeeClickFix differ
AttributeiCompassSeeClickFix
Starting price$400/month$300/month
Founded20012008

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in iCompass

  • Agenda Creation
  • Meeting Minutes
  • Document Management
  • Public Meeting Portal
  • Voting Management
  • Microsoft Office
  • Video Streaming
  • Document Storage

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

iCompass

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

SeeClickFix

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

iCompass

  • iCompass (a Diligent Corporation product for local government agenda management) publishes no pricing on its own site; every call to action is Contact Us or Request a Demo, with no figures anywhere on the page.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

iCompass

$400/month
  • Government$400/month
    • Agenda Management
    • Meeting Minutes
    • Public Portal

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose iCompass if

  • You need agenda creation.
  • You work on Web, Ios, Android.
  • You also want meeting minutes.

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.

Questions people ask

Is iCompass or SeeClickFix better?
Neither clearly leads. iCompass starts at $400/month and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, iCompass or SeeClickFix?
iCompass starts at $400/month and SeeClickFix at $300/month.
Does iCompass or SeeClickFix run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is iCompass best used for?
iCompass is most often used for citizen services, records management, public safety, civic engagement.
What can iCompass do that SeeClickFix cannot?
iCompass covers Agenda Creation, Meeting Minutes, Document Management, Public Meeting Portal. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. Both handle Web support, Ios support, Android support.
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