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E-commerce & Retail · head to head

BigCommerce vs Medusa

BigCommerce logo

BigCommerce

E-commerce & Retail

Enterprise ecommerce platform for ambitious merchants

From
$29.95/month
Rated
-
Medusa logo

Medusa

E-commerce & Retail

Open source Shopify alternative

From
Free
Rated
-

The short version

  • Only Medusa has a free tier, so it costs nothing to try first.
  • Each has a real cost: BigCommerce listed on G-Cloud 14 by reseller CTI Digital Limited at £14,000 per instance for a managed BigCommerce implementation; Medusa the managed cloud meters four separate resources: edge requests, emails, compute hours and database storage
  • They diverge on capability: BigCommerce covers Multi-channel selling, Medusa covers Open source.

Where they differ

Only the attributes on which BigCommerce and Medusa actually diverge.

Attributes where BigCommerce and Medusa differ
AttributeBigCommerceMedusa
Starting price$29.95/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
Founded20092020

Identical on both: platforms (Web), user rating (Not yet rated), category (E-commerce & Retail).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BigCommerce

  • Multi-channel selling
  • Built-in SEO
  • Abandoned cart recovery
  • Customer segmentation
  • Marketing automation
  • B2B functionality
  • API access
  • Advanced security

Only in Medusa

  • Open source
  • Modular architecture
  • Multi-region support
  • Plugin system
  • Admin dashboard
  • Order management
  • Inventory tracking
  • Payment integrations

What people use each for

The jobs each tool is most often brought in to do.

BigCommerce

No use cases recorded yet. See the BigCommerce review.

Medusa

  • Building a custom ecommerce backend on an open source headless platformnot BigCommerce
  • Running a self hosted or managed commerce API with a custom storefrontnot BigCommerce

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BigCommerce

  • Listed on G-Cloud 14 by reseller CTI Digital Limited at £14,000 per instance for a managed BigCommerce implementation

Medusa

  • The managed cloud meters four separate resources: edge requests, emails, compute hours and database storage
  • The Develop plan at $29 a month applies a hard limit of 1,000 emails, so it stops rather than bills
  • Compute hours are capped at 600 on Develop and 800 on Launch
  • Edge request overage is $0.3 per million and storage $0.5 per GB month above the plan allowance
  • Background workers and priority support require the Scale plan at $299 a month

Pricing, plan by plan

BigCommerce

$29.95/month
  • Standard$29.95/month
    • Unlimited products
    • 2 staff accounts
    • Basic reports
  • Plus$79.95/month
    • All Standard features
    • Up to 5 staff accounts
    • Advanced reports

Medusa

Free
  • Open SourceFree
    • Full source code
    • Self-hosted
    • Community support
  • Cloud$50/month
    • Managed hosting
    • Automatic updates
    • Priority support

Which should you pick?

Choose BigCommerce if

  • You need multi-channel selling.
  • You also want built-in seo.

Choose Medusa if

  • You need open source.
  • You want to start without paying.
  • You also want modular architecture.

Questions people ask

Is BigCommerce or Medusa better?
Neither clearly leads. BigCommerce starts at $29.95/month and Medusa at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BigCommerce or Medusa?
Medusa has a free tier; the other does not. Paid plans start at $29.95/month for BigCommerce and Free for Medusa.
Does BigCommerce or Medusa run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Medusa for free?
Yes. Medusa has a free tier, so you can try it without paying. BigCommerce starts at $29.95/month.
What can BigCommerce do that Medusa cannot?
BigCommerce covers Multi-channel selling, Built-in SEO, Abandoned cart recovery, Customer segmentation. Medusa covers Open source, Modular architecture, Multi-region support, Plugin system.

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