Softwr

E-Commerce · head to head

Drip vs Medusa

Drip logo

Drip

E-Commerce

Ecommerce email marketing and automation priced purely on contact count

From
$39/month
Rated
-
Full reviewWebsite
Medusa logo

Medusa

E-Commerce

Open source Shopify alternative

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Drip drip SMS is closed to new accounts and was US-only when it was open, so the multichannel positioning that competitors offer is not actually available to a new customer.; Medusa the managed cloud meters four separate resources: edge requests, emails, compute hours and database storage
  • They diverge on capability: Drip covers Ecommerce data sync, Medusa covers Open source.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Drip and Medusa actually diverge.

Attributes where Drip and Medusa differ
AttributeDripMedusa
Starting price$39/month$29/month
Pricing modelPer month by contact countsubscription
PlatformsWeb, APIWeb
FoundedUnknown2020

Identical on both: free tier (No), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Drip

  • Ecommerce data sync
  • Visual workflow builder
  • Behavioural segmentation
  • Onsite forms and popups
  • Unlimited sends
  • No feature gating
  • Product recommendations
  • A/B testing

Only in Medusa

  • Open source
  • Modular architecture
  • Multi-region support
  • Plugin system
  • Admin dashboard
  • Order management
  • Inventory tracking
  • Payment integrations

What people use each for

The jobs each tool is most often brought in to do.

Drip

  • A Shopify retailer wants abandoned cart, winback and post-purchase automation without the tier-by-tier feature gating that makes Mailchimp and ActiveCampaign quotes unpredictable.not Medusa
  • A store with a mid-sized list finds Klaviyo expensive for the volume it sends and wants a comparable ecommerce data model at a lower monthly cost.not Medusa
  • A marketer needs onsite capture forms and popups included rather than paying separately for a popup tool alongside the email platform.not Medusa
  • A team sends high email volume to a modest list, such as daily deals or frequent restocks, where unlimited sends on a contact-based price is materially cheaper than send-metered plans.not Medusa

Medusa

  • Building a custom ecommerce backend on an open source headless platformnot Drip
  • Running a self hosted or managed commerce API with a custom storefrontnot Drip

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Drip

  • Drip SMS is closed to new accounts and was US-only when it was open, so the multichannel positioning that competitors offer is not actually available to a new customer.
  • Pricing scales on total contacts regardless of engagement, so an unpruned list of lapsed subscribers costs the same as an active one and list hygiene becomes a direct budget item.
  • Analytics and revenue attribution are thinner than Klaviyo, with no predictive lifetime value or churn scoring, so a data-led ecommerce team hits the ceiling on measurement before it hits it on sending.
  • The integration catalogue is far smaller than Klaviyo or Mailchimp, and outside the main ecommerce platforms and Zapier you will often be writing against the API yourself.
  • It sits inside Leadpages rather than being an independent company, and as the smaller of the two products its roadmap is subject to a parent whose primary business is landing pages rather than ecommerce email.

Medusa

  • The managed cloud meters four separate resources: edge requests, emails, compute hours and database storage
  • The Develop plan at $29 a month applies a hard limit of 1,000 emails, so it stops rather than bills
  • Compute hours are capped at 600 on Develop and 800 on Launch
  • Edge request overage is $0.3 per million and storage $0.5 per GB month above the plan allowance
  • Background workers and priority support require the Scale plan at $299 a month

Pricing, plan by plan

Drip

$39/month
  • Up to 2,500 contacts$39/month
    • Unlimited email sends
    • All workflows and segmentation
    • Onsite forms and popups
  • Up to 5,000 contacts$89/month
    • Identical feature set
    • Unlimited email sends
  • Up to 10,000 contacts$154/month
    • Identical feature set
    • Unlimited email sends
    • Price continues to scale with contact count above this

Medusa

$29/month
  • Develop$29/month
    • Base cloud hosting
    • Commerce features included
    • No GMV-tax
  • Launch$99/month
    • Enhanced features
    • No GMV-tax
  • Scale$299/month
    • Advanced features
    • No GMV-tax
  • Enterprise$null/custom
    • Custom configuration

Which should you pick?

Choose Drip if

  • You need ecommerce data sync.
  • You work on Web, API.
  • You also want visual workflow builder.
Drip review

Choose Medusa if

  • You need open source.
  • You also want modular architecture.
Medusa review

Questions people ask

Is Drip or Medusa better?
Neither clearly leads. Drip starts at $39/month and Medusa at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Drip or Medusa?
Drip starts at $39/month and Medusa at $29/month.
Does Drip or Medusa run on more platforms?
Drip runs on Web, API. Medusa runs on Web.
What is Drip best used for?
Drip is most often used for a shopify retailer wants abandoned cart, winback and post-purchase automation without the tier-by-tier feature gating that makes mailchimp and activecampaign quotes unpredictable., a store with a mid-sized list finds klaviyo expensive for the volume it sends and wants a comparable ecommerce data model at a lower monthly cost., a marketer needs onsite capture forms and popups included rather than paying separately for a popup tool alongside the email platform., a team sends high email volume to a modest list, such as daily deals or frequent restocks, where unlimited sends on a contact-based price is materially cheaper than send-metered plans.. Of those, a shopify retailer wants abandoned cart, winback and post-purchase automation without the tier-by-tier feature gating that makes mailchimp and activecampaign quotes unpredictable. and a store with a mid-sized list finds klaviyo expensive for the volume it sends and wants a comparable ecommerce data model at a lower monthly cost. are not what Medusa is typically brought in for.
What can Drip do that Medusa cannot?
Drip covers Ecommerce data sync, Visual workflow builder, Behavioural segmentation, Onsite forms and popups. Medusa covers Open source, Modular architecture, Multi-region support, Plugin system.

Answered from the vendors’ own pages

Drip: Does Drip do SMS?

Not for new customers. Drip SMS is closed to new accounts and was only ever available in the United States, so treat Drip as an email and onsite platform.

Medusa: What does Medusa charge for additional team members?

Additional seats on the Medusa Cloud development platform cost $30 per seat per month. Unlimited users can access the Medusa Admin Dashboard at no additional cost for commerce operations.

Source
Drip: How is Drip priced?

Entirely by contact count, from 39 US dollars a month for 2,500 contacts. Email sends are unlimited and no features are held back on lower tiers.

Medusa: Are there usage-based charges beyond the base Medusa plan price?

Yes. Beyond base plan costs, Medusa charges for edge request overages at $0.30 per 1M requests, email overages at $0.70 per 1,000 emails, data transfer at $0.125 per GB, and database storage at $0.50 per GB-month.

Source
Drip: Who owns Drip?

Leadpages, which acquired it in 2016. Drip retains its own name, site and product.

Medusa: Can I cancel my Medusa subscription at any time?

Yes, users can cancel their Medusa subscription anytime. Plans are billed monthly in advance, with flex usage charges from the previous month added to the next invoice.

Source
Drip: How does it compare to Klaviyo?

Cheaper at small and mid list sizes with a similar ecommerce data model, but weaker on analytics, predictive segmentation and the breadth of its app ecosystem.

Share

Related pages

More on Drip

More on Medusa

Keep looking

Other head to heads