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E-Commerce · head to head

Medusa vs NCR Voyix

Medusa logo

Medusa

E-Commerce

Open source Shopify alternative

From
$29/month
Rated
-
Full reviewWebsite
NCR Voyix logo

NCR Voyix

E-Commerce

Enterprise point of sale and commerce software for retail and restaurant chains

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Medusa the managed cloud meters four separate resources: edge requests, emails, compute hours and database storage; NCR Voyix pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
  • They diverge on capability: Medusa covers Open source, NCR Voyix covers Restaurant point of sale.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Medusa and NCR Voyix actually diverge.

Attributes where Medusa and NCR Voyix differ
AttributeMedusaNCR Voyix
Starting price$29/monthOn request
Pricing modelsubscriptionquote
Founded2020Unknown

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Medusa

  • Open source
  • Modular architecture
  • Multi-region support
  • Plugin system
  • Admin dashboard
  • Order management
  • Inventory tracking
  • Payment integrations

Only in NCR Voyix

  • Restaurant point of sale
  • Retail store systems
  • Central management
  • Digital ordering
  • Loyalty programmes
  • Payment processing
  • Professional services

What people use each for

The jobs each tool is most often brought in to do.

Medusa

  • Building a custom ecommerce backend on an open source headless platformnot NCR Voyix
  • Running a self hosted or managed commerce API with a custom storefrontnot NCR Voyix

NCR Voyix

  • A restaurant group standardising point of sale across dozens or hundreds of sitesnot Medusa
  • A retail chain replacing ageing in-store lane systems and self-checkout hardwarenot Medusa
  • An operator needing central menu and price control pushed reliably to every locationnot Medusa
  • A business consolidating POS, loyalty and payments under a single supplier contractnot Medusa

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Medusa

  • The managed cloud meters four separate resources: edge requests, emails, compute hours and database storage
  • The Develop plan at $29 a month applies a hard limit of 1,000 emails, so it stops rather than bills
  • Compute hours are capped at 600 on Develop and 800 on Launch
  • Edge request overage is $0.3 per million and storage $0.5 per GB month above the plan allowance
  • Background workers and priority support require the Scale plan at $299 a month

NCR Voyix

  • Pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
  • Contracts run for years and include hardware, so the commitment is capital as well as subscription, and a refresh cycle you fund is built into the relationship from the start.
  • Implementation requires professional services or a partner, so the true first year cost is a multiple of the software line and the go-live date depends on a third party's delivery schedule rather than your own team.
  • The system becomes entangled with payments, loyalty, kitchen and back office integrations, so replacing it later is a multi-year programme and the switching cost grows every year you stay.
  • NCR has been through a corporate split and subsequent divestitures, so product line ownership, roadmap and support responsibility have moved before and could move again during a long contract term.

Pricing, plan by plan

Medusa

$29/month
  • Develop$29/month
    • Base cloud hosting
    • Commerce features included
    • No GMV-tax
  • Launch$99/month
    • Enhanced features
    • No GMV-tax
  • Scale$299/month
    • Advanced features
    • No GMV-tax
  • Enterprise$null/custom
    • Custom configuration

NCR Voyix

On request

No published plan breakdown. See the NCR Voyix review.

Which should you pick?

Choose Medusa if

  • You need open source.
  • You also want modular architecture.
Medusa review

Choose NCR Voyix if

  • You need restaurant point of sale.
  • You also want retail store systems.
NCR Voyix review

Questions people ask

Is Medusa or NCR Voyix better?
Neither clearly leads. Medusa starts at $29/month and NCR Voyix at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Medusa or NCR Voyix?
Medusa starts at $29/month and NCR Voyix at On request.
Does Medusa or NCR Voyix run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Medusa best used for?
Medusa is most often used for building a custom ecommerce backend on an open source headless platform, running a self hosted or managed commerce api with a custom storefront. Of those, building a custom ecommerce backend on an open source headless platform and running a self hosted or managed commerce api with a custom storefront are not what NCR Voyix is typically brought in for.
What can Medusa do that NCR Voyix cannot?
Medusa covers Open source, Modular architecture, Multi-region support, Plugin system. NCR Voyix covers Restaurant point of sale, Retail store systems, Central management, Digital ordering.

Answered from the vendors’ own pages

Medusa: What does Medusa charge for additional team members?

Additional seats on the Medusa Cloud development platform cost $30 per seat per month. Unlimited users can access the Medusa Admin Dashboard at no additional cost for commerce operations.

Source
NCR Voyix: Is this an e-commerce platform?

No. It runs stores and restaurants. If you need an online storefront you are buying that separately and integrating it.

Medusa: Are there usage-based charges beyond the base Medusa plan price?

Yes. Beyond base plan costs, Medusa charges for edge request overages at $0.30 per 1M requests, email overages at $0.70 per 1,000 emails, data transfer at $0.125 per GB, and database storage at $0.50 per GB-month.

Source
NCR Voyix: What does it cost?

Nothing is published. Pricing is negotiated per deal and includes hardware and implementation, so budget for a first year total well above the software subscription.

Medusa: Can I cancel my Medusa subscription at any time?

Yes, users can cancel their Medusa subscription anytime. Plans are billed monthly in advance, with flex usage charges from the previous month added to the next invoice.

Source
NCR Voyix: Who is it actually for?

Multi-site chains. An independent restaurant or single shop is not the buyer and will get better economics from a self-serve POS.

NCR Voyix: What should I ask during negotiation?

Get the roadmap and support ownership for your specific product line in writing, given the corporate restructuring, and get the exit terms and data extraction rights defined before signature.

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